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can not boot up HELP ME

 
 
Waterjam
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      9th Dec 2003
My other laptop will only boot up to the blue windows xp
screen. my mouse works but no icon are on the desktop and
no keys on my keyboard do anything. What should I do?

Thanks in advance,

Mike
 
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Michael Solomon \(MS-MVP Windows Shell/User\)
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      9th Dec 2003
If the keyboard doesn't work, this being a laptop this is very likely a
hardware issue that needs to be checked by a technician. The system is only
stopping at the Welcome screen but the problem is there before you get that
far. You need to have this system checked out.

--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org: http://www.dts-l.org/

"Waterjam" <(E-Mail Removed)> wrote in message
news:006701c3be08$58a5e9f0$(E-Mail Removed)...
> My other laptop will only boot up to the blue windows xp
> screen. my mouse works but no icon are on the desktop and
> no keys on my keyboard do anything. What should I do?
>
> Thanks in advance,
>
> Mike



 
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