If the keyboard doesn't work, this being a laptop this is very likely a
hardware issue that needs to be checked by a technician. The system is only
stopping at the Welcome screen but the problem is there before you get that
far. You need to have this system checked out.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org:
http://www.dts-l.org/
"Waterjam" <(E-Mail Removed)> wrote in message
news:006701c3be08$58a5e9f0$(E-Mail Removed)...
> My other laptop will only boot up to the blue windows xp
> screen. my mouse works but no icon are on the desktop and
> no keys on my keyboard do anything. What should I do?
>
> Thanks in advance,
>
> Mike