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can not access websites

 
 
BeckyM
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Posts: n/a
 
      24th Nov 2007
I am unable from my Vista computer to access walmart.com website. I have
tried all suggestions from the groups that I have found, but still no luck.
We have contacted Dell tech support & they state that I need a Vista patch.
But I can't find it on the Microsoft website & Microsoft will not talk to me
w/o $. I have NO problems from my XP computer getting to walmart.com.

I have also noticed that I can log into my internet provider's website
www.cableone.net but can't see anything from my Vista computer - again my XP
is fine.

Please help!
 
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Rick Rogers
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      24th Nov 2007
Hi,

Is that the only site you have trouble with or is it anything other than
your provider's site? How about email and other net-based services? Was it
working previously?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"BeckyM" <(E-Mail Removed)> wrote in message
news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
>I am unable from my Vista computer to access walmart.com website. I have
> tried all suggestions from the groups that I have found, but still no
> luck.
> We have contacted Dell tech support & they state that I need a Vista
> patch.
> But I can't find it on the Microsoft website & Microsoft will not talk to
> me
> w/o $. I have NO problems from my XP computer getting to walmart.com.
>
> I have also noticed that I can log into my internet provider's website
> www.cableone.net but can't see anything from my Vista computer - again my
> XP
> is fine.
>
> Please help!


 
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Engel
Guest
Posts: n/a
 
      24th Nov 2007
Hello Becky,

Close any open instances of Internet Explorer.


Go to the Control Panel/Internet Options/General tab, under browsing history
click on 'delete'.


Delete Temporary Internet Files and Cookies. Close this dialog when complete.


Click start, type CMD. Right click the entry in the start menu, choose 'run
as administrator'.


From the prompt, run "ipconfig /flushdns" (without the quotes). When
complete, exit the command prompt.

Reboot

Retry the sites.


Best of Luck,

--



"BeckyM" wrote:

> I am unable from my Vista computer to access walmart.com website. I have
> tried all suggestions from the groups that I have found, but still no luck.
> We have contacted Dell tech support & they state that I need a Vista patch.
> But I can't find it on the Microsoft website & Microsoft will not talk to me
> w/o $. I have NO problems from my XP computer getting to walmart.com.
>
> I have also noticed that I can log into my internet provider's website
> www.cableone.net but can't see anything from my Vista computer - again my XP
> is fine.
>
> Please help!

 
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Mr. Arnold
Guest
Posts: n/a
 
      24th Nov 2007

"BeckyM" <(E-Mail Removed)> wrote in message
news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
>I am unable from my Vista computer to access walmart.com website. I have
> tried all suggestions from the groups that I have found, but still no
> luck.
> We have contacted Dell tech support & they state that I need a Vista
> patch.
> But I can't find it on the Microsoft website & Microsoft will not talk to
> me
> w/o $. I have NO problems from my XP computer getting to walmart.com.
>
> I have also noticed that I can log into my internet provider's website
> www.cableone.net but can't see anything from my Vista computer - again my
> XP
> is fine.


You talk like you have a router sitting there. Is that the case? What is the
Web site/browser error code when you cannot see the Web page for the site
you're trying to view. If you do have a router there, did you connect the
Vista computer directly to the modem and try to access the sites to see if
the problem follows? If you have a router sitting there what is it
make/model?

 
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BeckyM
Guest
Posts: n/a
 
      25th Nov 2007
I have never been able to connect to my internet providers site. I was
previously able to connect to the walmart.com site, but never able to order
anything. My order would never complete.

"Rick Rogers" wrote:

> Hi,
>
> Is that the only site you have trouble with or is it anything other than
> your provider's site? How about email and other net-based services? Was it
> working previously?
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Windows help - www.rickrogers.org
> My thoughts http://rick-mvp.blogspot.com
>
> "BeckyM" <(E-Mail Removed)> wrote in message
> news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
> >I am unable from my Vista computer to access walmart.com website. I have
> > tried all suggestions from the groups that I have found, but still no
> > luck.
> > We have contacted Dell tech support & they state that I need a Vista
> > patch.
> > But I can't find it on the Microsoft website & Microsoft will not talk to
> > me
> > w/o $. I have NO problems from my XP computer getting to walmart.com.
> >
> > I have also noticed that I can log into my internet provider's website
> > www.cableone.net but can't see anything from my Vista computer - again my
> > XP
> > is fine.
> >
> > Please help!

>
>

 
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BeckyM
Guest
Posts: n/a
 
      25th Nov 2007
I did try everything you suggested....but w/no success.

Any more suggestions?

Becky

"Engel" wrote:

> Hello Becky,
>
> Close any open instances of Internet Explorer.
>
>
> Go to the Control Panel/Internet Options/General tab, under browsing history
> click on 'delete'.
>
>
> Delete Temporary Internet Files and Cookies. Close this dialog when complete.
>
>
> Click start, type CMD. Right click the entry in the start menu, choose 'run
> as administrator'.
>
>
> From the prompt, run "ipconfig /flushdns" (without the quotes). When
> complete, exit the command prompt.
>
> Reboot
>
> Retry the sites.
>
>
> Best of Luck,
>
> --
>
>
>
> "BeckyM" wrote:
>
> > I am unable from my Vista computer to access walmart.com website. I have
> > tried all suggestions from the groups that I have found, but still no luck.
> > We have contacted Dell tech support & they state that I need a Vista patch.
> > But I can't find it on the Microsoft website & Microsoft will not talk to me
> > w/o $. I have NO problems from my XP computer getting to walmart.com.
> >
> > I have also noticed that I can log into my internet provider's website
> > www.cableone.net but can't see anything from my Vista computer - again my XP
> > is fine.
> >
> > Please help!

 
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BeckyM
Guest
Posts: n/a
 
      25th Nov 2007
I have a linksys wireless g router. The computer I am using is a laptop w/in
a wireless network. I have another (desktop) computer in my son's room that
is also wirelessly linked (w/XP) & has no problem accessing either site....so
that doesn't lend itself to being a problem w/the router.

The problem really appears to be a Vista problem.

"Mr. Arnold" wrote:

>
> "BeckyM" <(E-Mail Removed)> wrote in message
> news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
> >I am unable from my Vista computer to access walmart.com website. I have
> > tried all suggestions from the groups that I have found, but still no
> > luck.
> > We have contacted Dell tech support & they state that I need a Vista
> > patch.
> > But I can't find it on the Microsoft website & Microsoft will not talk to
> > me
> > w/o $. I have NO problems from my XP computer getting to walmart.com.
> >
> > I have also noticed that I can log into my internet provider's website
> > www.cableone.net but can't see anything from my Vista computer - again my
> > XP
> > is fine.

>
> You talk like you have a router sitting there. Is that the case? What is the
> Web site/browser error code when you cannot see the Web page for the site
> you're trying to view. If you do have a router there, did you connect the
> Vista computer directly to the modem and try to access the sites to see if
> the problem follows? If you have a router sitting there what is it
> make/model?
>
>

 
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BeckyM
Guest
Posts: n/a
 
      25th Nov 2007
By the way - when I can't access the walmart site I get the msg Internet
Explorer cannot display the webpage.

When I access my intenet providers site, I can log in to my account but the
page is just blank.



"Mr. Arnold" wrote:

>
> "BeckyM" <(E-Mail Removed)> wrote in message
> news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
> >I am unable from my Vista computer to access walmart.com website. I have
> > tried all suggestions from the groups that I have found, but still no
> > luck.
> > We have contacted Dell tech support & they state that I need a Vista
> > patch.
> > But I can't find it on the Microsoft website & Microsoft will not talk to
> > me
> > w/o $. I have NO problems from my XP computer getting to walmart.com.
> >
> > I have also noticed that I can log into my internet provider's website
> > www.cableone.net but can't see anything from my Vista computer - again my
> > XP
> > is fine.

>
> You talk like you have a router sitting there. Is that the case? What is the
> Web site/browser error code when you cannot see the Web page for the site
> you're trying to view. If you do have a router there, did you connect the
> Vista computer directly to the modem and try to access the sites to see if
> the problem follows? If you have a router sitting there what is it
> make/model?
>
>

 
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Not Me
Guest
Posts: n/a
 
      25th Nov 2007
Some sites install an active X control, but most use cookies.
If you have the security/privacy settings too high, the site can't keep your
information (in the cookie) while you complete the checkout process.
I would check those settings, delete all temporary internet files with the
browser closed, and try again.

--
A Professional Amateur...If anyone knew it all, none of would be here!
(E-Mail Removed)
Change Alpha to Numeric to reply
"BeckyM" <(E-Mail Removed)> wrote in message
news:8E40335A-6ABE-4C0D-9F23-(E-Mail Removed)...
> By the way - when I can't access the walmart site I get the msg Internet
> Explorer cannot display the webpage.
>
> When I access my intenet providers site, I can log in to my account but
> the
> page is just blank.
>
>
>
> "Mr. Arnold" wrote:
>
>>
>> "BeckyM" <(E-Mail Removed)> wrote in message
>> news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
>> >I am unable from my Vista computer to access walmart.com website. I have
>> > tried all suggestions from the groups that I have found, but still no
>> > luck.
>> > We have contacted Dell tech support & they state that I need a Vista
>> > patch.
>> > But I can't find it on the Microsoft website & Microsoft will not talk
>> > to
>> > me
>> > w/o $. I have NO problems from my XP computer getting to walmart.com.
>> >
>> > I have also noticed that I can log into my internet provider's website
>> > www.cableone.net but can't see anything from my Vista computer - again
>> > my
>> > XP
>> > is fine.

>>
>> You talk like you have a router sitting there. Is that the case? What is
>> the
>> Web site/browser error code when you cannot see the Web page for the site
>> you're trying to view. If you do have a router there, did you connect the
>> Vista computer directly to the modem and try to access the sites to see
>> if
>> the problem follows? If you have a router sitting there what is it
>> make/model?
>>
>>



 
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Rick Rogers
Guest
Posts: n/a
 
      25th Nov 2007
Hi Becky,

Close any instances of Internet Explorer. Click start and type CMD, then
right click the entry that appears in the start menu and choose 'run as
administrator'. From the prompt, run "ipconfig /flushdns". When completed,
close (type "exit") the command prompt and retry accessing that (or any)
site.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"BeckyM" <(E-Mail Removed)> wrote in message
news:F6287051-F812-4EC1-9874-(E-Mail Removed)...
>I have never been able to connect to my internet providers site. I was
> previously able to connect to the walmart.com site, but never able to
> order
> anything. My order would never complete.
>
> "Rick Rogers" wrote:
>
>> Hi,
>>
>> Is that the only site you have trouble with or is it anything other than
>> your provider's site? How about email and other net-based services? Was
>> it
>> working previously?
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Windows help - www.rickrogers.org
>> My thoughts http://rick-mvp.blogspot.com
>>
>> "BeckyM" <(E-Mail Removed)> wrote in message
>> news:29277AC6-058B-4C8E-A506-(E-Mail Removed)...
>> >I am unable from my Vista computer to access walmart.com website. I have
>> > tried all suggestions from the groups that I have found, but still no
>> > luck.
>> > We have contacted Dell tech support & they state that I need a Vista
>> > patch.
>> > But I can't find it on the Microsoft website & Microsoft will not talk
>> > to
>> > me
>> > w/o $. I have NO problems from my XP computer getting to walmart.com.
>> >
>> > I have also noticed that I can log into my internet provider's website
>> > www.cableone.net but can't see anything from my Vista computer - again
>> > my
>> > XP
>> > is fine.
>> >
>> > Please help!

>>
>>


 
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