I have Outlook 2007 : Vista operating system

Messages with medium size attachments (e.g. 2MB) won't send and get stuck in
the Outbox. but I know they should NOT be too large. My ISP (charter) gives
me 10MB and they tested my account.

I used to be able to send this size attachment. I don't know why it's
changed. I have not been messing with any advanced settings of any kind.

PLEASE HELP. I need to be able to send many of this size files and I do NOT
want to send from a web-based email.

THANKS!

"Ginny B" <Ginny (E-Mail Removed)> wrote in message
news:8C54ACE4-08B6-46AE-B13E-(E-Mail Removed)...

>I have Outlook 2007 : Vista operating system
>
> Messages with medium size attachments (e.g. 2MB) won't send and get stuck
> in
> the Outbox. but I know they should NOT be too large. My ISP (charter)
> gives
> me 10MB and they tested my account.

If you scan your email with an antivirus scanner, uninstall your antivirus
program and reinstall it without the mail scanning feature.
--
Brian Tillman [MVP-Outlook]

Thank you for responding. I did not do any of the installing of software on
this computer. I think Best Buy loaded "Trend." How would I check to see if
there is anything else on there I need to get rid of?

Also, I am concerned about knowing how to answer any questions I am prompted
for during reinstall. I do not consider myself computer-savvy. Should I
simply accept all defaults except the one for scanning email?

This is so frustrating! Thanks for being willing to help.



"Brian Tillman [MVP - Outlook]" wrote:

> "Ginny B" <Ginny (E-Mail Removed)> wrote in message
> news:8C54ACE4-08B6-46AE-B13E-(E-Mail Removed)...
>
> >I have Outlook 2007 : Vista operating system
> >
> > Messages with medium size attachments (e.g. 2MB) won't send and get stuck
> > in
> > the Outbox. but I know they should NOT be too large. My ISP (charter)
> > gives
> > me 10MB and they tested my account.
>
> If you scan your email with an antivirus scanner, uninstall your antivirus
> program and reinstall it without the mail scanning feature.
> --
> Brian Tillman [MVP-Outlook]
>
>

"Ginny B" <(E-Mail Removed)> wrote in message
news:1688977E-119A-4984-943F-(E-Mail Removed)...

> Thank you for responding. I did not do any of the installing of software
> on
> this computer. I think Best Buy loaded "Trend." How would I check to see
> if
> there is anything else on there I need to get rid of?
>
> Also, I am concerned about knowing how to answer any questions I am
> prompted
> for during reinstall. I do not consider myself computer-savvy. Should I
> simply accept all defaults except the one for scanning email?

I'm personally unfamiliar with Trend. Perhaps the installation guide that
came with the software can help with your question.
--
Brian Tillman [MVP-Outlook]