Try this:
1- turn off pc, disconnect data cable of the CD drive, turn pc on, let
Windows desktop appear.
2- restart pc, go to bios (press del key while starting pc), and set
everything to default
3- turn off pc again. connect the data cable, turn it on, wait for windows
to recognize the drive. Now it should work properly, I hope !
good luck
"Fireman 37" <Fireman
(E-Mail Removed)> wrote in message
news:4254ED6D-E568-4145-B953-(E-Mail Removed)...
> My d drive is a combo cd rw and dvd player(Philips dvd+-rw, DVD 8701). I
> cannot see it in windows explorer. Further checking gives me an error 41.
> Computer no longer knows that I have an installed drive. Drivers are
> there
> and current.
>
> Philips web page useless.
>
> I can see the C drive, and if I plug in a flah drive, the computer sees
> that
> also.
>
> I have not been inside the machine. The other day, I did do a malware
> scan
> and deleted some files. Also, I used a utility program to clean my
> registry
> and my son deleted the files from the recycle bin. I don't know if the
> malware scan or the registry cleanup caused the problem. I have used both
> before with no trouble.
>
> I'm thinking a registry key was deleted. I do not have a Windows backup
> disk, and none of my restore points work. I have a Dell dimension 3000.
> Warranty expired.
>
> Is there an easy way to fix this? Is there a registry key that I can add?
>
> Thanks in advance for any advice you can provide.