Just had a system returned within an hour of pick up...

customer said there was problems with the mouse - so I hooked up the pc to
find it wasnt recognising the hard drive - pulled then reattached hd ribbon
cables etc - alls now fine and the drive is recognised ...

just looked at the ps/2 mouse he brought back ( i used a different one to
test it)and the plug and pins are in a right old state .. obviously been
forced in the wrong way...

so the question is.. would forcing the plugs in like that affect the HD in
some way? the cd-rom and floppy drives seem to be fine enough....

It might but I don't think so....


rochyy wrote:
> Just had a system returned within an hour of pick up...
>
> customer said there was problems with the mouse - so I hooked up the pc to
> find it wasnt recognising the hard drive - pulled then reattached hd ribbon
> cables etc - alls now fine and the drive is recognised ...
>
> just looked at the ps/2 mouse he brought back ( i used a different one to
> test it)and the plug and pins are in a right old state .. obviously been
> forced in the wrong way...
>
> so the question is.. would forcing the plugs in like that affect the HD in
> some way? the cd-rom and floppy drives seem to be fine enough....
>
>

I've had a sketch PS/2 mouse cause random reboots during hardware detection,
but thats about it. Maybe it got knocked around during transport? Maybe
the client tried "persauding" the connector with a little weighted help?
Maybe the client cracked the case to peer inside after getting it back to
make sure "everything looked good"?





"rochyy" <(E-Mail Removed)> wrote in message
news:bh0dhg$kkp$(E-Mail Removed)...
> Just had a system returned within an hour of pick up...
>
> customer said there was problems with the mouse - so I hooked up the pc to
> find it wasnt recognising the hard drive - pulled then reattached hd
ribbon
> cables etc - alls now fine and the drive is recognised ...
>
> just looked at the ps/2 mouse he brought back ( i used a different one to
> test it)and the plug and pins are in a right old state .. obviously been
> forced in the wrong way...
>
> so the question is.. would forcing the plugs in like that affect the HD in
> some way? the cd-rom and floppy drives seem to be fine enough....
>
>

Interesting, I have both a cordless and PS2 mouse connected, the latter as
the cordless is too slow for some things. No problems, both exist at the
same time and, in situtations where the sys begins to freez and not
recognise things, the USB mouse is us but the PS2 OK.

Eddie




"rochyy" <(E-Mail Removed)> wrote in message
news:bh0dhg$kkp$(E-Mail Removed)...
> Just had a system returned within an hour of pick up...
>
> customer said there was problems with the mouse - so I hooked up the pc to
> find it wasnt recognising the hard drive - pulled then reattached hd
ribbon
> cables etc - alls now fine and the drive is recognised ...
>
> just looked at the ps/2 mouse he brought back ( i used a different one to
> test it)and the plug and pins are in a right old state .. obviously been
> forced in the wrong way...
>
> so the question is.. would forcing the plugs in like that affect the HD in
> some way? the cd-rom and floppy drives seem to be fine enough....
>
>

rochyy wrote:
> Just had a system returned within an hour of pick up...
>
> customer said there was problems with the mouse - so I hooked up the pc to
> find it wasnt recognising the hard drive - pulled then reattached hd ribbon
> cables etc - alls now fine and the drive is recognised ...
>
> just looked at the ps/2 mouse he brought back ( i used a different one to
> test it)and the plug and pins are in a right old state .. obviously been
> forced in the wrong way...
>
> so the question is.. would forcing the plugs in like that affect the HD in
> some way? the cd-rom and floppy drives seem to be fine enough....
>
>

Sounds like the guy opened it up and fartsed around after he busted the
mouse.

--

Are you registered as a bone marrow donor? You regenerate what you
donate. You are offered the chance to donate only if you match a person
on the recipient list. Visit www.marrow.org or call your local Red Cross
and ask about registering to be a bone marrow donor.

spam trap: replace shyah_right! with hotmail when replying

No definately wasnt opened... I put warranty void stickers on the case
screws.

maybe it got knocked I dunno - would have had to been quick a serious knock
though and all looked fine...

"spodosaurus" <strictform@shyah_right!.com> wrote in message
news:4m3Za.24201$(E-Mail Removed)...
> rochyy wrote:
> > Just had a system returned within an hour of pick up...
> >
> > customer said there was problems with the mouse - so I hooked up the pc
to
> > find it wasnt recognising the hard drive - pulled then reattached hd
ribbon
> > cables etc - alls now fine and the drive is recognised ...
> >
> > just looked at the ps/2 mouse he brought back ( i used a different one
to
> > test it)and the plug and pins are in a right old state .. obviously been
> > forced in the wrong way...
> >
> > so the question is.. would forcing the plugs in like that affect the HD
in
> > some way? the cd-rom and floppy drives seem to be fine enough....
> >
> >
>
> Sounds like the guy opened it up and fartsed around after he busted the
> mouse.
>
> --
>
> Are you registered as a bone marrow donor? You regenerate what you
> donate. You are offered the chance to donate only if you match a person
> on the recipient list. Visit www.marrow.org or call your local Red Cross
> and ask about registering to be a bone marrow donor.
>
> spam trap: replace shyah_right! with hotmail when replying
>