MICROSOFT MVPs - WHAT DO YOU THINK IS CAUSING THIS PROBLEM?

A user in our group moved a bunch of messages from his old laptop to his new
PC via a network connection. (No, he did not export to a .pst which I told
him is what he SHOULD have done!!!). Anyway, a small percentage of the .msg
files copied over, 10 to be exact, cannot be opened by Outlook. When
double-clicking on the files to open them, the user received this error
message for 3 of the items:

Can't open file: D:\oldD\msg\RLYTPT.msg. The file may not exist, you may not
have permission to open it, or it may be open in another program. Right-click
the folder that contains the file, and then click Properties to check your
permissions for the folder.

and this error for the other 7:

Unable to read the item.


I told the user that I thought the 10 messages may have become corrupted
somehow when being transferred over via the network connection. He sent a
sample .msg file that he could not open, along with one that he could, and I
could not open it by double-clicking on it either. I checked Properties and
could see no difference between the "bad" unopenable item and the "good" one.
Permissions were the default, giving access to "Everyone". I did manage to
open the offending message in Wordpad which resulted in a text message the
contained a lot of formatting jargon. I e-mailed it to myself from within
Wordpad without altering it in any way. The result was a properly formatted
Outlook message with a properly formatted Word doc attachment.

Version of Outlook and level of Service Pack installed is?
Server/account type?

You'd be better off copying the PST file and then copying the messages
directly from it or importing them. Dealing with .msg files is an odd way to
go.

"MaryC" <(E-Mail Removed)> wrote in message
news:E31B600F-6B5D-407E-9377-(E-Mail Removed)...
> MICROSOFT MVPs - WHAT DO YOU THINK IS CAUSING THIS PROBLEM?
>
> A user in our group moved a bunch of messages from his old laptop to his
> new
> PC via a network connection. (No, he did not export to a .pst which I told
> him is what he SHOULD have done!!!). Anyway, a small percentage of the
> .msg
> files copied over, 10 to be exact, cannot be opened by Outlook. When
> double-clicking on the files to open them, the user received this error
> message for 3 of the items:
>
> Can't open file: D:\oldD\msg\RLYTPT.msg. The file may not exist, you may
> not
> have permission to open it, or it may be open in another program.
> Right-click
> the folder that contains the file, and then click Properties to check your
> permissions for the folder.
>
> and this error for the other 7:
>
> Unable to read the item.
>
>
> I told the user that I thought the 10 messages may have become corrupted
> somehow when being transferred over via the network connection. He sent a
> sample .msg file that he could not open, along with one that he could, and
> I
> could not open it by double-clicking on it either. I checked Properties
> and
> could see no difference between the "bad" unopenable item and the "good"
> one.
> Permissions were the default, giving access to "Everyone". I did manage to
> open the offending message in Wordpad which resulted in a text message the
> contained a lot of formatting jargon. I e-mailed it to myself from within
> Wordpad without altering it in any way. The result was a properly
> formatted
> Outlook message with a properly formatted Word doc attachment.
>