Why are you importing? You have no need to change file format.
Just copy the Contacts into a PST file and open that PST file in the other
installation.
If that fails, then provide a detailed account of the steps you used,
including how you copy and transport the PST.
--
Russ Valentine
[MVP-Outlook]
"chodgson99" <(E-Mail Removed)> wrote in message
news:1B353D45-AF92-4CEA-883B-(E-Mail Removed)...
> We recently changed some of our machines to XP, Office 2003, however, two
> of
> our laptops are still 2000. I'm having problems importing the contacts
> from
> the new XP machines to the old laptops.
>
> My error message: Properties for this information service must be defined
> prior to use.
>
> HELP!
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