When I click on "Help and Support", I get pop-up mesage that "helpctr.exe
cnnot be found . . ." . Search form the file finds nothing. I went to
www.microsoft.com and a KB there said that it might be Reistry. So I went to
the registry location suggested
(HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths) to
see if I could fix it there. It was not there either.

Can this be downloaded and isntalled or have I got a bad install of the
entire system?

Hi

Try the following link to Kelly's web site:

"Why doesn't Help and Support work?"
http://www.kellys-korner-xp.com/top10faqs.htm

--


Will Denny
MS-MVP Windows Shell/User
Please reply to the News Groups

"Chartsmalm" <(E-Mail Removed)> wrote in message
news:606034EC-7D9D-434E-891B-(E-Mail Removed)...
> When I click on "Help and Support", I get pop-up mesage that "helpctr.exe
> cnnot be found . . ." . Search form the file finds nothing. I went to
> www.microsoft.com and a KB there said that it might be Reistry. So I went
> to
> the registry location suggested
> (HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths)
> to
> see if I could fix it there. It was not there either.
>
> Can this be downloaded and isntalled or have I got a bad install of the
> entire system?

did you try copying the file from another computer?

"Chartsmalm" wrote:

> When I click on "Help and Support", I get pop-up mesage that "helpctr.exe
> cnnot be found . . ." . Search form the file finds nothing. I went to
> www.microsoft.com and a KB there said that it might be Reistry. So I went to
> the registry location suggested
> (HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/CurrentVersion/App Paths) to
> see if I could fix it there. It was not there either.
>
> Can this be downloaded and isntalled or have I got a bad install of the
> entire system?