Seems there is more to this. It isn't just a problem with Outlook 2007. It is
a problem with Office 2007. If a document is created with Word or Excel, and
they try to save it to their S drive, all they end up with, is a Zero byte
filename (with date). If they save the file to the C (local) drive, it saves
correctly. They can THEN save the file to the S drive. They have access AND
rights to the S drive. But, Office 2007, as of 3 weeks ago, doesn't like
saving to a Network drive.
Is there a Microsoft patch that should be uninstalled?
"MRand" wrote:
> I have a few people, who when trying to save an attachment, get a message
> "Cannot save the attachment." This extends over different files (doc, xls,
> pdf). There ends up a Zero byte file, where they were trying to save.
> I tested to see if it was something like the Outlook Temporary folder
> problem - When a file is opened 99 times, in Outlook, the file can no longer
> be saved, until you find the Hidden OLKxxxx (or similar) file, that you had
> to go to Regedit to find.
> I removed ALL files from this folder. But, problem still there. People using
> Ms-Office 2007 Professional, with Windows XP (not sure if Sp2 or Sp3).
> They have been having this problem for a week. They originally were
> wondering if it had anything to do with the bad McAfee definition update.
> Thanks for any help.
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