When Outlook opens, it is automatically marked as "not responding". It will
sit there for 2 hours before it times out. It will not delete.
I had my ISP delete all messages in my box at its end, but the original
Mailer-Daemon failure notice is still in my Outlook Express inbox.
At the beginning of the failure notice it states that it cannot send the
email because it is too large. (My bad. Apparently I didn't correctly
construct the zip file I tried to send and, of course, the failure notice
sends a copy of the bad original.)
Is there a back door I can get into to remove that particular email?
If not, is there a way to delete the message before I open Outlook?
Is there ANY way to fix the problem?
Thank you.

Note that this is an Microsoft Office Outlook forum.

Outlook Express is family of Internet Explorer and Outlook of the Office
family.

Here is the link for the right forum
http://www.microsoft.com/communities...xpress.general

Good Luck!

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Carole" <(E-Mail Removed)> wrote in message
news:4BE3BF8E-20F7-4C3A-9573-(E-Mail Removed)...
> When Outlook opens, it is automatically marked as "not responding". It
> will
> sit there for 2 hours before it times out. It will not delete.
> I had my ISP delete all messages in my box at its end, but the original
> Mailer-Daemon failure notice is still in my Outlook Express inbox.
> At the beginning of the failure notice it states that it cannot send the
> email because it is too large. (My bad. Apparently I didn't correctly
> construct the zip file I tried to send and, of course, the failure notice
> sends a copy of the bad original.)
> Is there a back door I can get into to remove that particular email?
> If not, is there a way to delete the message before I open Outlook?
> Is there ANY way to fix the problem?
> Thank you.
>
>

Carole wrote:

> When Outlook opens, it is automatically marked as "not responding".
> It will sit there for 2 hours before it times out. It will not
> delete. I had my ISP delete all messages in my box at its end, but
> the original Mailer-Daemon failure notice is still in my Outlook
> Express inbox. At the beginning of the failure notice it states that
> it cannot send the email because it is too large. (My bad.
> Apparently I didn't correctly construct the zip file I tried to send
> and, of course, the failure notice sends a copy of the bad original.)

You sure the problem isn't that you have an overly huge e-mail sitting
in your Outbox that Outlook is trying to send but exceeds the max-size-
per-email quota of your e-mail provider for your personal-use account
with them? The problem is not with your Inbox (in your e-mail client or
up on the server). The problem is that you tried to SEND an overly
huge-sized e-mail that exceeded their anti-abuse quota.

Delete an item stuck in the Outbox folder:
- Load Outlook.
- Put Outlook in offline mode (File -> Work Offline: enable).
- Exit Outlook.
- Load Outlook in its safe mode ("outlook.exe /safe").
- Delete the stuck item in the Outbox folder. If you don't want the
item to move into the Deleted Items folder, use Shift+Del to
permanently delete the item.
- Put Outlook in online mode (File -> Work Offline: disable).
- Restart Outlook in its normal mode.

If there are no items in your Outbox, contact your e-mail provider and
have them remove and pending *outgoing* e-mails in your account's queue.