I can connect to the internet when I start my computer (XP Pro) in safe mode,
but not otherwise ("Internet explorer cannot display the webpage"). Also,
possibly coincidentally, I seem to have no system restore points other than
one created just today while I was struggling with this problem (hence, it
won't help!). Any ideas? Thanks.

Len.

Len wrote:

> I can connect to the internet when I start my computer (XP Pro) in safe
> mode,
> but not otherwise ("Internet explorer cannot display the webpage"). Also,
> possibly coincidentally, I seem to have no system restore points other
> than one created just today while I was struggling with this problem
> (hence, it
> won't help!). Any ideas? Thanks.
>

Not really enough specifics for us to give you a focused answer, so start
with:

The First Question Of Troubleshooting: what changed between the time things
worked and the time they didn't?

The Second Question of Windows Troubleshooting: what is the malware/virus
status of the machine? If you think it is clean, what programs (and
versions) did you use to determine this?

Be sure the computer is clean:
http://www.elephantboycomputers.com/...moving_Malware

When Internet connectivity problems are involved, I always suggest starting
with The Second Question first.

Malke
--
MS-MVP
Elephant Boy Computers
www.elephantboycomputers.com
Don't Panic!

On Sun, 9 Mar 2008 16:10:01 -0700, Len <(E-Mail Removed)>
wrote:

>I can connect to the internet when I start my computer (XP Pro) in safe mode,
>but not otherwise ("Internet explorer cannot display the webpage"). Also,
>possibly coincidentally, I seem to have no system restore points other than
>one created just today while I was struggling with this problem (hence, it
>won't help!). Any ideas? Thanks.


Run LSPfix to see if any problems are detected.
http://cexx.org/lspfix.htm


Jim.