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Okay, thanks for clarifying Jocelyn, that's a great help
 I think we maybe getting somewhere too... Editing Normal.dot itself didn't help, so I can confirm Wordmail doesn't seem to use that file, BUT going into word and choosing to Modify the 'Normal' Style did... sort of. Now all new e-mails follow whatever style I use for the Normal style, so I chose there a 12pt gap after paragraphs. So you're sort of right - Wordmail e-mails actually use the Normal style, not Normal.dot. However, still when I reply to someone else's HTML e-mail, it doesn't use the Normal style, I get a 0pt gap instead of a 12pt gap, and therefore when I make the e-mail look correct on my screen, when they receive it, it has twice as many gaps, as I illustrated previously. So, my question has now changed to: "How can I change 'Normal' Style for Wordmail *replies*?" -- Thanks in advance! CJSnet (Remove TEETH to reply by e-mail.) "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)... > I realize I didn't answer your bottom-line question, but you were concerned > that your line breaks were doubling on the recipient's end. If you are > adding a manual line break, the only way that it won't turn into two line > breaks on the other end is to use SHIFT+ENTER for the break rather than > ENTER. > > Have you tried editing and saving the Normal.dot template in Word so that it > uses the styles you want? AFAIK, WordMail in Outlook 2002 or later uses > Normal.dot -- older versions of WordMail used a separate Word template > (Email.dot). > > -- > Jocelyn Fiorello > MVP - Outlook > > *** Messages sent to my e-mail address will NOT be answered -- please > reply only to the newsgroup to preserve the message thread. *** > > > In news:(E-Mail Removed), > CJSnet wrote: > > > I don't think you read my message properly! Shift+Enter would do the > > opposite of what I need, plus it's not automatic. > > > > My question was "How can I change 'Normal' Style for Word e-mails to > > 'Normal (Web)'?" > > > > "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in > > message news:(E-Mail Removed)... > >> Have you tried using SHIFT+ENTER for the line breaks instead of just > >> ENTER? > >> > >> -- > >> Jocelyn Fiorello > >> MVP - Outlook > >> > >> *** Messages sent to my e-mail address will NOT be answered -- please > >> reply only to the newsgroup to preserve the message thread. *** > >> > >> > >> In news:(E-Mail Removed), > >> CJSnet wrote: > >> > >>> Hi, I'm using Word as my e-mail editor in Outlook 2003 and want to > >>> change the default Style for e-mails from 'Normal' to 'Normal > >>> (Web)'. > >>> > >>> The problem is that new e-mails and replies in HTML format use the > >>> 'Normal' Microsoft Word 'Style', and this has no gap after > >>> paragraphs. The upshot of this is that when sending an e-mail, I > >>> have to press return twice to create a gap, but when the recipient > >>> views this, their software shows it as four gaps (the extra carriage > >>> return I typed + their correctly viewed HTML carriage return after > >>> each line). > >>> > >>> E.g. I type this: > >>> > >>> Dear Mr Gates > >>> > >>> Why is it always so difficult? > >>> > >>> Kind regards > >>> > >>> And they see this: > >>> > >>> Dear Mr Gates > >>> > >>> > >>> > >>> Why is it always so difficult? > >>> > >>> > >>> > >>> Kind regards > >>> > >>> The simplest solution is if I change the style of the e-mail to > >>> 'Normal (Web)' before typing each message, but this is obviously a > >>> lot of trouble and we really need it to happen automatically. > >>> > >>> Adjusting the Paragraph settings in Word itself has no impact on the > >>> default settings for e-mails. > >>> > >>> There is a New E-mail Message template in Word's New Document > >>> template list, but I can't seem to edit this as it is an Outlook > >>> template. If I edit it in Outlook, it doesn't offer the 'Normal > >>> (Web)' Style, and if I edit it in Word, I can't save it back as the > >>> required Outlook template format! > >>> > >>> I have also tried adjusting the Stationary to include the paragraph > >>> breaks correctly, and this works fine for new HTML messages, but for > >>> replies it doesn't use my Stationary, so the problem recurs. Help! > > |
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Unfortunately, I've reached the end of my "expertise" on this one ;-)
Hopefully someone else will pick up the thread. Good luck. -- Jocelyn Fiorello MVP - Outlook *** Messages sent to my e-mail address will NOT be answered -- please reply only to the newsgroup to preserve the message thread. *** In news:%23U$$(E-Mail Removed), CJSnet wrote: > Okay, thanks for clarifying Jocelyn, that's a great help I think> we may be getting somewhere too... > > Editing Normal.dot itself didn't help, so I can confirm Wordmail > doesn't seem to use that file, BUT going into word and choosing to > Modify the 'Normal' Style did... sort of. Now all new e-mails follow > whatever style I use for the Normal style, so I chose there a 12pt > gap after paragraphs. So you're sort of right - Wordmail e-mails > actually use the Normal style, not Normal.dot. > > However, still when I reply to someone else's HTML e-mail, it doesn't > use the Normal style, I get a 0pt gap instead of a 12pt gap, and > therefore when I make the e-mail look correct on my screen, when they > receive it, it has twice as many gaps, as I illustrated previously. > > So, my question has now changed to: > "How can I change 'Normal' Style for Wordmail *replies*?" > > "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in > message news:%(E-Mail Removed)... >> I realize I didn't answer your bottom-line question, but you were >> concerned that your line breaks were doubling on the recipient's >> end. If you are adding a manual line break, the only way that it >> won't turn into two line breaks on the other end is to use >> SHIFT+ENTER for the break rather than ENTER. >> >> Have you tried editing and saving the Normal.dot template in Word so >> that it uses the styles you want? AFAIK, WordMail in Outlook 2002 >> or later uses Normal.dot -- older versions of WordMail used a >> separate Word template (Email.dot). >> >> -- >> Jocelyn Fiorello >> MVP - Outlook >> >> *** Messages sent to my e-mail address will NOT be answered -- please >> reply only to the newsgroup to preserve the message thread. *** >> >> >> In news:(E-Mail Removed), >> CJSnet wrote: >> >>> I don't think you read my message properly! Shift+Enter would do >>> the opposite of what I need, plus it's not automatic. >>> >>> My question was "How can I change 'Normal' Style for Word e-mails to >>> 'Normal (Web)'?" >>> >>> "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote >>> in message news:(E-Mail Removed)... >>>> Have you tried using SHIFT+ENTER for the line breaks instead of >>>> just ENTER? >>>> >>>> -- >>>> Jocelyn Fiorello >>>> MVP - Outlook >>>> >>>> *** Messages sent to my e-mail address will NOT be answered -- >>>> please reply only to the newsgroup to preserve the message thread. >>>> *** >>>> >>>> >>>> In news:(E-Mail Removed), >>>> CJSnet wrote: >>>> >>>>> Hi, I'm using Word as my e-mail editor in Outlook 2003 and want to >>>>> change the default Style for e-mails from 'Normal' to 'Normal >>>>> (Web)'. >>>>> >>>>> The problem is that new e-mails and replies in HTML format use the >>>>> 'Normal' Microsoft Word 'Style', and this has no gap after >>>>> paragraphs. The upshot of this is that when sending an e-mail, I >>>>> have to press return twice to create a gap, but when the recipient >>>>> views this, their software shows it as four gaps (the extra >>>>> carriage return I typed + their correctly viewed HTML carriage >>>>> return after each line). >>>>> >>>>> E.g. I type this: >>>>> >>>>> Dear Mr Gates >>>>> >>>>> Why is it always so difficult? >>>>> >>>>> Kind regards >>>>> >>>>> And they see this: >>>>> >>>>> Dear Mr Gates >>>>> >>>>> >>>>> >>>>> Why is it always so difficult? >>>>> >>>>> >>>>> >>>>> Kind regards >>>>> >>>>> The simplest solution is if I change the style of the e-mail to >>>>> 'Normal (Web)' before typing each message, but this is obviously a >>>>> lot of trouble and we really need it to happen automatically. >>>>> >>>>> Adjusting the Paragraph settings in Word itself has no impact on >>>>> the default settings for e-mails. >>>>> >>>>> There is a New E-mail Message template in Word's New Document >>>>> template list, but I can't seem to edit this as it is an Outlook >>>>> template. If I edit it in Outlook, it doesn't offer the 'Normal >>>>> (Web)' Style, and if I edit it in Word, I can't save it back as >>>>> the required Outlook template format! >>>>> >>>>> I have also tried adjusting the Stationary to include the >>>>> paragraph breaks correctly, and this works fine for new HTML >>>>> messages, but for replies it doesn't use my Stationary, so the >>>>> problem recurs. Help! |
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I believe that the normal.dot template is being used. It is almost
certainly the normal style in the normal.dot template that you have modified. I think that you will find that in a reply, the formatting that is being applied is based on that used by the originator. Reply to a message that you send to yourself and see what happens. -- Please post any further questions or followup to the newsgroups for the benefit of others who may be interested. Unsolicited questions forwarded directly to me will only be answered on a paid consulting basis. Hope this helps Doug Robbins - Word MVP "CJSnet" <(E-Mail Removed)> wrote in message news:%23U$$(E-Mail Removed)... > Okay, thanks for clarifying Jocelyn, that's a great help I think we> may > be getting somewhere too... > > Editing Normal.dot itself didn't help, so I can confirm Wordmail doesn't > seem to use that file, BUT going into word and choosing to Modify the > 'Normal' Style did... sort of. Now all new e-mails follow whatever style > I > use for the Normal style, so I chose there a 12pt gap after paragraphs. > So > you're sort of right - Wordmail e-mails actually use the Normal style, not > Normal.dot. > > However, still when I reply to someone else's HTML e-mail, it doesn't use > the Normal style, I get a 0pt gap instead of a 12pt gap, and therefore > when > I make the e-mail look correct on my screen, when they receive it, it has > twice as many gaps, as I illustrated previously. > > So, my question has now changed to: > "How can I change 'Normal' Style for Wordmail *replies*?" > -- > Thanks in advance! > > CJSnet > > (Remove TEETH to reply by e-mail.) > > > "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in > message news:%(E-Mail Removed)... >> I realize I didn't answer your bottom-line question, but you were > concerned >> that your line breaks were doubling on the recipient's end. If you are >> adding a manual line break, the only way that it won't turn into two line >> breaks on the other end is to use SHIFT+ENTER for the break rather than >> ENTER. >> >> Have you tried editing and saving the Normal.dot template in Word so that > it >> uses the styles you want? AFAIK, WordMail in Outlook 2002 or later uses >> Normal.dot -- older versions of WordMail used a separate Word template >> (Email.dot). >> >> -- >> Jocelyn Fiorello >> MVP - Outlook >> >> *** Messages sent to my e-mail address will NOT be answered -- please >> reply only to the newsgroup to preserve the message thread. *** >> >> >> In news:(E-Mail Removed), >> CJSnet wrote: >> >> > I don't think you read my message properly! Shift+Enter would do the >> > opposite of what I need, plus it's not automatic. >> > >> > My question was "How can I change 'Normal' Style for Word e-mails to >> > 'Normal (Web)'?" >> > >> > "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in >> > message news:(E-Mail Removed)... >> >> Have you tried using SHIFT+ENTER for the line breaks instead of just >> >> ENTER? >> >> >> >> -- >> >> Jocelyn Fiorello >> >> MVP - Outlook >> >> >> >> *** Messages sent to my e-mail address will NOT be answered -- please >> >> reply only to the newsgroup to preserve the message thread. *** >> >> >> >> >> >> In news:(E-Mail Removed), >> >> CJSnet wrote: >> >> >> >>> Hi, I'm using Word as my e-mail editor in Outlook 2003 and want to >> >>> change the default Style for e-mails from 'Normal' to 'Normal >> >>> (Web)'. >> >>> >> >>> The problem is that new e-mails and replies in HTML format use the >> >>> 'Normal' Microsoft Word 'Style', and this has no gap after >> >>> paragraphs. The upshot of this is that when sending an e-mail, I >> >>> have to press return twice to create a gap, but when the recipient >> >>> views this, their software shows it as four gaps (the extra carriage >> >>> return I typed + their correctly viewed HTML carriage return after >> >>> each line). >> >>> >> >>> E.g. I type this: >> >>> >> >>> Dear Mr Gates >> >>> >> >>> Why is it always so difficult? >> >>> >> >>> Kind regards >> >>> >> >>> And they see this: >> >>> >> >>> Dear Mr Gates >> >>> >> >>> >> >>> >> >>> Why is it always so difficult? >> >>> >> >>> >> >>> >> >>> Kind regards >> >>> >> >>> The simplest solution is if I change the style of the e-mail to >> >>> 'Normal (Web)' before typing each message, but this is obviously a >> >>> lot of trouble and we really need it to happen automatically. >> >>> >> >>> Adjusting the Paragraph settings in Word itself has no impact on the >> >>> default settings for e-mails. >> >>> >> >>> There is a New E-mail Message template in Word's New Document >> >>> template list, but I can't seem to edit this as it is an Outlook >> >>> template. If I edit it in Outlook, it doesn't offer the 'Normal >> >>> (Web)' Style, and if I edit it in Word, I can't save it back as the >> >>> required Outlook template format! >> >>> >> >>> I have also tried adjusting the Stationary to include the paragraph >> >>> breaks correctly, and this works fine for new HTML messages, but for >> >>> replies it doesn't use my Stationary, so the problem recurs. Help! >> >> > > |
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You are right, it is using the formatting used by the sender.
So we have a problem - an issue - with Wordmail. If the sender isn't using Wordmail, when I reply to their message and press return, I get a 0pt space after the paragraph. However when they view my reply, they see a 12pt space, because they are using an HTML reader like normal Outlook or Outlook Express, that correctly always expects 'Return' = '12pt space'. The issue is, Wordmail doesn't display the correct space, so I press return twice. When it looks right on my screen, it looks wrong on theirs. When it looks wrong on my screen, it looks right on theirs. Surely this isn't the way Microsoft intended it? Can this be fixed, worked-around, or submitted as an issue to the Wordmail development team? -- Thanks in advance! CJSnet (Remove TEETH to reply by e-mail.) "Doug Robbins - Word MVP - DELETE UPPERCASE CHARACTERS FROM EMAIL ADDRESS" <(E-Mail Removed)> wrote in message news:%(E-Mail Removed)... > I believe that the normal.dot template is being used. It is almost > certainly the normal style in the normal.dot template that you have > modified. > > I think that you will find that in a reply, the formatting that is being > applied is based on that used by the originator. Reply to a message that > you send to yourself and see what happens. > > -- > Please post any further questions or followup to the newsgroups for the > benefit of others who may be interested. Unsolicited questions forwarded > directly to me will only be answered on a paid consulting basis. > Hope this helps > Doug Robbins - Word MVP > "CJSnet" <(E-Mail Removed)> wrote in message > news:%23U$$(E-Mail Removed)... > > Okay, thanks for clarifying Jocelyn, that's a great help I think we> > may > > be getting somewhere too... > > > > Editing Normal.dot itself didn't help, so I can confirm Wordmail doesn't > > seem to use that file, BUT going into word and choosing to Modify the > > 'Normal' Style did... sort of. Now all new e-mails follow whatever style > > I > > use for the Normal style, so I chose there a 12pt gap after paragraphs. > > So > > you're sort of right - Wordmail e-mails actually use the Normal style, not > > Normal.dot. > > > > However, still when I reply to someone else's HTML e-mail, it doesn't use > > the Normal style, I get a 0pt gap instead of a 12pt gap, and therefore > > when > > I make the e-mail look correct on my screen, when they receive it, it has > > twice as many gaps, as I illustrated previously. > > > > So, my question has now changed to: > > "How can I change 'Normal' Style for Wordmail *replies*?" > > -- > > Thanks in advance! > > > > CJSnet > > > > (Remove TEETH to reply by e-mail.) > > > > > > "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in > > message news:%(E-Mail Removed)... > >> I realize I didn't answer your bottom-line question, but you were > > concerned > >> that your line breaks were doubling on the recipient's end. If you are > >> adding a manual line break, the only way that it won't turn into two line > >> breaks on the other end is to use SHIFT+ENTER for the break rather than > >> ENTER. > >> > >> Have you tried editing and saving the Normal.dot template in Word so that > > it > >> uses the styles you want? AFAIK, WordMail in Outlook 2002 or later uses > >> Normal.dot -- older versions of WordMail used a separate Word template > >> (Email.dot). > >> > >> -- > >> Jocelyn Fiorello > >> MVP - Outlook > >> > >> *** Messages sent to my e-mail address will NOT be answered -- please > >> reply only to the newsgroup to preserve the message thread. *** > >> > >> > >> In news:(E-Mail Removed), > >> CJSnet wrote: > >> > >> > I don't think you read my message properly! Shift+Enter would do the > >> > opposite of what I need, plus it's not automatic. > >> > > >> > My question was "How can I change 'Normal' Style for Word e-mails to > >> > 'Normal (Web)'?" > >> > > >> > "Jocelyn Fiorello [MVP - Outlook]" <(E-Mail Removed)> wrote in > >> > message news:(E-Mail Removed)... > >> >> Have you tried using SHIFT+ENTER for the line breaks instead of just > >> >> ENTER? > >> >> > >> >> -- > >> >> Jocelyn Fiorello > >> >> MVP - Outlook > >> >> > >> >> *** Messages sent to my e-mail address will NOT be answered -- please > >> >> reply only to the newsgroup to preserve the message thread. *** > >> >> > >> >> > >> >> In news:(E-Mail Removed), > >> >> CJSnet wrote: > >> >> > >> >>> Hi, I'm using Word as my e-mail editor in Outlook 2003 and want to > >> >>> change the default Style for e-mails from 'Normal' to 'Normal > >> >>> (Web)'. > >> >>> > >> >>> The problem is that new e-mails and replies in HTML format use the > >> >>> 'Normal' Microsoft Word 'Style', and this has no gap after > >> >>> paragraphs. The upshot of this is that when sending an e-mail, I > >> >>> have to press return twice to create a gap, but when the recipient > >> >>> views this, their software shows it as four gaps (the extra carriage > >> >>> return I typed + their correctly viewed HTML carriage return after > >> >>> each line). > >> >>> > >> >>> E.g. I type this: > >> >>> > >> >>> Dear Mr Gates > >> >>> > >> >>> Why is it always so difficult? > >> >>> > >> >>> Kind regards > >> >>> > >> >>> And they see this: > >> >>> > >> >>> Dear Mr Gates > >> >>> > >> >>> > >> >>> > >> >>> Why is it always so difficult? > >> >>> > >> >>> > >> >>> > >> >>> Kind regards > >> >>> > >> >>> The simplest solution is if I change the style of the e-mail to > >> >>> 'Normal (Web)' before typing each message, but this is obviously a > >> >>> lot of trouble and we really need it to happen automatically. > >> >>> > >> >>> Adjusting the Paragraph settings in Word itself has no impact on the > >> >>> default settings for e-mails. > >> >>> > >> >>> There is a New E-mail Message template in Word's New Document > >> >>> template list, but I can't seem to edit this as it is an Outlook > >> >>> template. If I edit it in Outlook, it doesn't offer the 'Normal > >> >>> (Web)' Style, and if I edit it in Word, I can't save it back as the > >> >>> required Outlook template format! > >> >>> > >> >>> I have also tried adjusting the Stationary to include the paragraph > >> >>> breaks correctly, and this works fine for new HTML messages, but for > >> >>> replies it doesn't use my Stationary, so the problem recurs. Help! > >> > >> > > > > > > |
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