As i have had corrupted profiles in the past, wanted to create a backup of my
outlook files. I downloaded and installed the backup software and created an
outlook.pst file. i copied this file to a cd. i logged out of my profile,
created a new profile (on the same computer), opened Outlook and went to
file/open, went to the cd to open the backup and got "file access is denied".
I then tried the same process on another computer (the two are networked)
with the same result - file access is denied. I'm using a dell laptop with
windows xp and office 2003. The other computer uses windows 2000
professional with an older version of office. What is the point of making a
backup if you can't access it?????
--
Judy

Judy S wrote:
|| As i have had corrupted profiles in the past, wanted to create a
|| backup of my outlook files. I downloaded and installed the backup
|| software and created an outlook.pst file. i copied this file to a
|| cd. i logged out of my profile, created a new profile (on the same
|| computer), opened Outlook and went to file/open, went to the cd to
|| open the backup and got "file access is denied". I then tried the
|| same process on another computer (the two are networked) with the
|| same result - file access is denied. I'm using a dell laptop with
|| windows xp and office 2003. The other computer uses windows 2000
|| professional with an older version of office. What is the point of
|| making a backup if you can't access it????? --
|| Judy

You can't access a pst file on a CD. Outlook needs read-write access and
files on a CD are Read only. Copy the pst back to your HDD, remove the
Read-Only attribute and then open it.

--
Interim Systems and Management Accounting
Gordon Burgess-Parker
Director
www.gbpcomputing.co.uk

thank you - of course that worked fine. I appreciate your help.

"Judy S" wrote:

> As i have had corrupted profiles in the past, wanted to create a backup of my
> outlook files. I downloaded and installed the backup software and created an
> outlook.pst file. i copied this file to a cd. i logged out of my profile,
> created a new profile (on the same computer), opened Outlook and went to
> file/open, went to the cd to open the backup and got "file access is denied".
> I then tried the same process on another computer (the two are networked)
> with the same result - file access is denied. I'm using a dell laptop with
> windows xp and office 2003. The other computer uses windows 2000
> professional with an older version of office. What is the point of making a
> backup if you can't access it?????
> --
> Judy