"Don J" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> "Network Setup": Two machines are connected together by a pair of ethernet
> connections through a router. A third connection on the router connects to a
> Comcast broadband connection to the internet.
>
> Don't understand your question about "Protocol", unless "TCP/IP" answers it.
>
> 1) "Client for Microsoft Networks".
> 2) "File and Printer Sharing for Microsoft Networks".
> 3) "QoS Packet Scheduler".
> 4) "Internet Protocol (TCP/IP)".
>
> I am using the Norton Symantec firewall.
>
> AND NOW a question for you: Am I right in thinking that 'pinging' is a
> precondition for access to the internet? Hence, since I can access the internet
> through the browser, when using my usual router, but can not ping, something is
> drastically wrong.
>
Check your firewall > Configure button > Network tab/link (depends on version).
Add any machines by IP, IP Range or Subnet that are not listed in the Trusted zone.
If no joy check all the below:
Right click My Network Places on the Desktop.
Click Properties.
Right click Local Area Connection.
Click Properties.
Under "This connection uses....."
Click "Client for MS Networks".
Click Properties.
Select "Windows Locator" from the dropdown box, if disabled skip.
Click Ok.
Scroll to and select Internet Protocol (TCP/IP).
Click Properties.
Under the General tab make sure "Obtain an IP address automatically" is selected.
Click the Advanced button.
Under the DNS tab:
Selected "Append Primary and Parent DNS suffixes.
Register this connections address in DNS"
Under the WINS tab > NetBIOS:
Selected Default.
Ok out of MNP.
Reboot if required.
Test connectivity:
Open a command prompt, click Start > Run, type in: cmd and press Enter.
At the prompt type each command below and press Enter after each.
**Note: Command noted by =, Space noted by ^. Do not type the = or ^.
=ping ^ 192.168.1.1 *Routers IP, change as necessary.
If it times out then there is no communication between the router and machine.
If not then the machine communicates with the router.
=ping ^ google.com
If it times out then there is no connection to the net.
If not then net connection is established and all is well.
ping 127.0.0.1
If it fails it may be a TCP/IP stack problem.
Ping each computer from the other using the UNC:
=ping ^ computername
If it fails either way there's an IP or Name resolution problem.
If pinging times out on any address, to see if the machines IP is correct along with
other settings.
= ipconfig ^ /all
If anything isn't correct, at the prompt type and press Enter after each command:
=ipconfig ^ /release
=ipconfig ^ /flushdns
=ipconfig ^ /renew
=ipconfig ^ /registerdns
=exit
If that fails reopen the command prompt, run release and flushdns only and exit.
Shut down the machine.
Pull the power from the router.
Pull the power from the modem.
Wait approx 30 secs.
Apply power to the modem and wait for it to finish synchronizing with the cable.
Apply power to the router and wait for it to finish synchronizing with the modem.
Power up the machine.
The machine should now be assigned a new IP from the router.
Run ipconfig or attempt net connection to test.
--
Brian A. Sesko { MS MVP_Shell/User }
Conflicts start where information lacks.
http://basconotw.mvps.org/
Suggested posting do's/don'ts:
http://www.dts-l.org/goodpost.htm
How to ask a question:
http://support.microsoft.com/kb/555375
> "Brian A." <gonefish'n@afarawaylake> wrote in message
> news:(E-Mail Removed)...
>>
>> "Don J" <(E-Mail Removed)> wrote in message
>> news:(E-Mail Removed)...
>>> I'm using Windows XP.
>>>
>>> I've got two computers talking to the internet through a router. Up to today
>>> they have worked just fine. Today I purchased a Belkin Wireless router. I
>>> havn't used the wireless option yet but am having problems. Behavior is identical
>>> on both machines!
>>>
>>> 1) My original router: Can access the internet just fine from both machines.
>>> Same for email. Doing a:
>>> "ping 192.168.2.1"
>>> Times out 4 times with no messages returned.
>>>
>>> 2) The new router when operated in "non-wireless" mode: The internet cannot be
>>> accessed from either machine. Same for email. Doing a:
>>> "ping 192.168.2.1"
>>> Is always successfull. Four messages are successfully rececived.
>>>
>>> The data seems to be somewhat inconsistent. Either pinging works and internet
>>> access doesn't, or vice versa.
>>>
>>> I called support at Belkin. At the time of the call we couldn't get the wireless
>>> device to work in either "Internet Explorer" or "pinging" mode. He told me that
>>> someone would call me back and hung up.
>>>
>>> What's going on? I am especially concerned with the "pinging" inconsistencies.
>>> What do they mean?
>>>
>>> Don J
>>>
>>> --------------------------------------------------------------------------
>>
>> Please provide more information on:
>> Network setup.
>> Installed components/protocols.
>> PC's and hardware connections.
>> Firewalls.
>>
>>
>> --
>>
>> Brian A. Sesko { MS MVP_Shell/User }
>> Conflicts start where information lacks.
>> http://basconotw.mvps.org/
>>
>> Suggested posting do's/don'ts: http://www.dts-l.org/goodpost.htm
>> How to ask a question: http://support.microsoft.com/kb/555375
>>
>>
>>
>
>