A system restore point would have been automatically created prior to
installation of the camera software.
Start>All Programs>Accessories>System Tools>System restore.>Pick a date
prior to installing that application
Also, disable your Anti-virus prior to using SR
--
Mad Mike
"calvertfire" wrote:
> Microsoft program removal does not work.
>
> > > I tried deleting the sony camera utility program but I get a screen that
> > > says "installed verison of application could not be determined. setup will
> > > now terminate."
>
> I can not delete the sony program using the control panel program removal
> program.
>
> Ethan 10/14/08
> --
> Thank you for helping me.
>
>
> "Michael J. Mahon" wrote:
>
> > calvertfire wrote:
> > > I have a sony cybershot DSC-S370 and their was a slip of paper in the box
> > > that said I HAD to install the software on the disk before downloading
> > > pictures.
> > >
> > > I use windows xp SP3.
> > >
> > > I get through camear wizard up to the box that says "Delete pictures from my
> > > device after copying them" but the box is grey and I can not check the box.
> > >
> > > I tried deleting the sony camera utility program but I get a screen that
> > > says "installed verison of application could not be determined. setup will
> > > now terminate."
> > >
> > > I called SONY they said it was a Microsoft problem, even though I didn't
> > > have this problem before I down loaded the disk.
> > >
> > > I wish I had made a restore point prior to downloading software but I didn't.
> > >
> > > I can manually delete the memory from the camera, but I want to camera
> > > wizard to do it for me.
> > >
> > > Am I stuck taking the extra step of manually deleting camera memory or is
> > > there help for me?
> >
> > Have you tried uninstalling the application?
> >
> > -michael
> >
> > "The wastebasket is our most important design
> > tool--and it's seriously underused."
> >
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