Hello
I need help from an MVP. If you know the solution then it's great. If not
then at least please give me an address where to go for a solution and here
is my problem.

I use XP PRO and I use the MS PAINT very much.
I had to format the computer, reinstall windows and the rest, but MSPAINT
which is part of windows refuses to install properly.

I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went back on
with the same problems. I repeated this experiment twice but it still goes
on with the same problems.

Where in the Microsoft system I can get help for MSPAINT?

Please help , Thanks

janet-m wrote:
> Hello
> I need help from an MVP. If you know the solution then it's great. If
> not then at least please give me an address where to go for a
> solution and here is my problem.
>
> I use XP PRO and I use the MS PAINT very much.
> I had to format the computer, reinstall windows and the rest, but
> MSPAINT which is part of windows refuses to install properly.
>
> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went
> back on with the same problems. I repeated this experiment twice but
> it still goes on with the same problems.
>
> Where in the Microsoft system I can get help for MSPAINT?

What is the exact problem you are experiencing with MSPAINT? Please be
as specific as possible. If there are any error messages, post them in
their entirety.

Also, have you seen "How do I install / uninstall mspaint?" at:

http://www.computerhope.com/issues/ch000758.htm

And just out of curiosity, why do you feel you needed to format your
hard drive? Almost always, this is not necessary. And did you perform a
clean installation of Windows XP Pro? Here is an excellent page with
very detailed instructions:

http://www.michaelstevenstech.com/cleanxpinstall.html

You are in the right place but you have to give us more details. What is
paint doing or not doing and be specific. If there are error notices,
please provide them verbatim.

As an added note, there are lots of knowledgeable folks posting here who are
not MVPs so you really should not be excluding them by using the posting
title calling for an MVP. It is much more effective to use a title that
explains the help you need: MSPaint working incorrectly, for example.

--
Regards

Ron Badour
MS MVP 1997 - 2007


"janet-m" <janet-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hello
> I need help from an MVP. If you know the solution then it's great. If not
> then at least please give me an address where to go for a solution and
> here is my problem.
>
> I use XP PRO and I use the MS PAINT very much.
> I had to format the computer, reinstall windows and the rest, but MSPAINT
> which is part of windows refuses to install properly.
>
> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went back
> on with the same problems. I repeated this experiment twice but it still
> goes on with the same problems.
>
> Where in the Microsoft system I can get help for MSPAINT?
>
> Please help , Thanks
>

"janet-m" wrote
> Hello
> I need help from an MVP. If you know the solution then it's great. If not
> then at least please give me an address where to go for a solution and
> here is my problem.
>
> I use XP PRO and I use the MS PAINT very much.
> I had to format the computer, reinstall windows and the rest, but MSPAINT
> which is part of windows refuses to install properly.
>
> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went back
> on with the same problems. I repeated this experiment twice but it still
> goes on with the same problems.
>
> Where in the Microsoft system I can get help for MSPAINT?

What will you call one if one answers?

--
Rock [MS-MVP User/Shell]

On Sun, 17 Jun 2007 22:05:09 -0400, "janet-m" <janet-(E-Mail Removed)>
wrote:

>Hello
>I need help from an MVP. If you know the solution then it's great. If not
>then at least please give me an address where to go for a solution and here
>is my problem.
>
>I use XP PRO and I use the MS PAINT very much.
>I had to format the computer, reinstall windows and the rest, but MSPAINT
>which is part of windows refuses to install properly.
>
>I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went back on
>with the same problems. I repeated this experiment twice but it still goes
>on with the same problems.
>
>Where in the Microsoft system I can get help for MSPAINT?


Please help us to help you. What does "refuses to install properly"
mean? How do you know? How are you trying to access it? What happens
when you try to use it? If you get an error message, please quote it
verbatim.

For information on how to make a good newsgroup posting, read
http://www.dts-l.org/goodpost.htm and
http://www.catb.org/~esr/faqs/smart-questions.html

--
Ken Blake, Microsoft MVP Windows - Shell/User
Please Reply to the Newsgroup

"Daave" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> janet-m wrote:
>> Hello
>> I need help from an MVP. If you know the solution then it's great. If
>> not then at least please give me an address where to go for a
>> solution and here is my problem.
>>
>> I use XP PRO and I use the MS PAINT very much.
>> I had to format the computer, reinstall windows and the rest, but
>> MSPAINT which is part of windows refuses to install properly.
>>
>> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went
>> back on with the same problems. I repeated this experiment twice but
>> it still goes on with the same problems.
>>
>> Where in the Microsoft system I can get help for MSPAINT?
>
> What is the exact problem you are experiencing with MSPAINT? Please be
> as specific as possible. If there are any error messages, post them in
> their entirety.
>
> Also, have you seen "How do I install / uninstall mspaint?" at:
>
> http://www.computerhope.com/issues/ch000758.htm
>
> And just out of curiosity, why do you feel you needed to format your
> hard drive? Almost always, this is not necessary. And did you perform a
> clean installation of Windows XP Pro? Here is an excellent page with
> very detailed instructions:
>
> http://www.michaelstevenstech.com/cleanxpinstall.html
>
>

Sorry for the first empty reply. It simply run away from me.
------------------------------------------------------------


1) I did a complete format as the computer was badly loaded with junk I
couldn't delete, and viruses that Symantec couldn't control.

2) Then I did a clean install from the original disc with serial number and
all. Fact that right after the installation Microsoft started to send
patches my way after verifying the OS legitimacy.

3) No I didn't check with "How to install/uninstall paint" I didn't know
about its existence. I will now.

4) No, I don't get any error messages.

5) But it will not let me change the size of the canvas. When you go:
<image\attributes> you can change the size of the white background but now
it will not accept change of the size and will remain at the default size
which is very small.

6) I don't even know if there are more problems because if unable to change
the size, I can't go on with loading pictures on it.

7) What is amazing to me is that this very same disc that loaded paint for
me two years ago and both OS and Paint worked fine for the last two years
now can't repeat a proper installation of Paint that is a sub program to
Windows.

8) Other then that XP PRO work great as in day one of the computer. It is
only the paint program as described above

AND ABOVE ALL, MANY MANY THANKS TO ALL THE MVPs (Most valuable
professionals) THAT VOLUNTEERED TO TAKE UP MY REQUEST FOR HELP.

Janet



"Daave" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> janet-m wrote:
>> Hello
>> I need help from an MVP. If you know the solution then it's great. If
>> not then at least please give me an address where to go for a
>> solution and here is my problem.
>>
>> I use XP PRO and I use the MS PAINT very much.
>> I had to format the computer, reinstall windows and the rest, but
>> MSPAINT which is part of windows refuses to install properly.
>>
>> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went
>> back on with the same problems. I repeated this experiment twice but
>> it still goes on with the same problems.
>>
>> Where in the Microsoft system I can get help for MSPAINT?
>
> What is the exact problem you are experiencing with MSPAINT? Please be
> as specific as possible. If there are any error messages, post them in
> their entirety.
>
> Also, have you seen "How do I install / uninstall mspaint?" at:
>
> http://www.computerhope.com/issues/ch000758.htm
>
> And just out of curiosity, why do you feel you needed to format your
> hard drive? Almost always, this is not necessary. And did you perform a
> clean installation of Windows XP Pro? Here is an excellent page with
> very detailed instructions:
>
> http://www.michaelstevenstech.com/cleanxpinstall.html
>
>

Hello again

I went to this recommended site:
http://www.computerhope.com/issues/ch000758.htm but I am ahead of them.

I mentioned that I went to ADD/REMOVE and then to the window part and
deleted the PAINT from there. I recycled the machine and checked if any part
of Paint remain but it was all gone even the icons from the accessories
section.

On re-installation it asked me for the disc. I did, and it re-installed
Paint again, After recycling the machine paint was there but with the same
defect of canvas at default size and can't be changed.

I repeated this process twice with the same disappointment.

Again, XP PRO and all its parts work just fine. I even installed few other
programs ( Quicken, Symantec, etc) that were there before the formatting and
they all work fine except paint.

Thanks for your time















"Daave" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> janet-m wrote:
>> Hello
>> I need help from an MVP. If you know the solution then it's great. If
>> not then at least please give me an address where to go for a
>> solution and here is my problem.
>>
>> I use XP PRO and I use the MS PAINT very much.
>> I had to format the computer, reinstall windows and the rest, but
>> MSPAINT which is part of windows refuses to install properly.
>>
>> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went
>> back on with the same problems. I repeated this experiment twice but
>> it still goes on with the same problems.
>>
>> Where in the Microsoft system I can get help for MSPAINT?
>
> What is the exact problem you are experiencing with MSPAINT? Please be
> as specific as possible. If there are any error messages, post them in
> their entirety.
>
> Also, have you seen "How do I install / uninstall mspaint?" at:
>
> http://www.computerhope.com/issues/ch000758.htm
>
> And just out of curiosity, why do you feel you needed to format your
> hard drive? Almost always, this is not necessary. And did you perform a
> clean installation of Windows XP Pro? Here is an excellent page with
> very detailed instructions:
>
> http://www.michaelstevenstech.com/cleanxpinstall.html
>
>

Hello, Janet. My replies are inline.

> 1) I did a complete format as the computer was badly loaded with
> junk I couldn't delete, and viruses that Symantec couldn't control.

That was my point. Almost always, the junk *can* be deleted. It takes
some effort, but it's almost always less work than a reinstallation of
the operating system. Symantec, also, is arguably not the best antivirus
program you can run. There are alternatives, all free:

AVG
http://free.grisoft.com/freeweb.php/doc/2/

avast!
http://www.avast.com/eng/avast_4_home.html

AntiVir
http://www.free-av.com/

In addition to keeping your PC free of viruses, you also need to keep it
clear of spyware and adware. The following are also all free:

Ad-Aware 2007 Free
http://www.lavasoftusa.com/products/ad_aware_free.php

Spybot Search & Destroy
http://www.safer-networking.org/en/index.html

A-Squared
http://www.emsisoft.com/en/software/free/

SpywareBlaster
http://www.javacoolsoftware.com/spywareblaster.html

CWShredder
http://us.trendmicro.com/us/products...al/CWShredder/

You should also bookmark this Web page for more resources on dealing
with malware:

http://www.elephantboycomputers.com/...moving_Malware


> 5) But it will not let me change the size of the canvas. When you
> go: <image\attributes> you can change the size of the white
> background but now it will not accept change of the size and will
> remain at the default size which is very small.

Currently I'm on my 98SE machine, but it also has Paint. From the Help
section, I found:

To enlarge the size of the viewing area:

On the View menu, click View Bitmap.

Your picture fills the entire viewing area. You can return to your
former view by clicking anywhere in the picture.

On mine, the default canvas size is 512 pixels by 384 pixels. What is
yours?

You say it doesn't "accept change of the size." What exactly do you
mean? If you change the default values to, say 1000 pixels by 600 pixels
and click on the OK button, what happens? What happens when you drag the
edges of the canvas?

And what happens when you click on the Maximize button? Is your problem
the canvas size or the window size?

Hi,

See if line 191 (right hand side) helps:
http://www.kellys-korner-xp.com/xp_tweaks.htm

--

All the Best,
Kelly (MS-MVP/DTS&XP)

Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm


"janet-m" <janet-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> "Daave" <(E-Mail Removed)> wrote in message
> news:%(E-Mail Removed)...
>> janet-m wrote:
>>> Hello
>>> I need help from an MVP. If you know the solution then it's great. If
>>> not then at least please give me an address where to go for a
>>> solution and here is my problem.
>>>
>>> I use XP PRO and I use the MS PAINT very much.
>>> I had to format the computer, reinstall windows and the rest, but
>>> MSPAINT which is part of windows refuses to install properly.
>>>
>>> I went to ADD/REMOVE, deleted and re-installed MSPAINT but it went
>>> back on with the same problems. I repeated this experiment twice but
>>> it still goes on with the same problems.
>>>
>>> Where in the Microsoft system I can get help for MSPAINT?
>>
>> What is the exact problem you are experiencing with MSPAINT? Please be
>> as specific as possible. If there are any error messages, post them in
>> their entirety.
>>
>> Also, have you seen "How do I install / uninstall mspaint?" at:
>>
>> http://www.computerhope.com/issues/ch000758.htm
>>
>> And just out of curiosity, why do you feel you needed to format your
>> hard drive? Almost always, this is not necessary. And did you perform a
>> clean installation of Windows XP Pro? Here is an excellent page with
>> very detailed instructions:
>>
>> http://www.michaelstevenstech.com/cleanxpinstall.html
>>
>>
>
>