Everyone who does support has those "special" individuals who can have the
weirdest problems.
Here is my latest: She has full rights to the calendar of an Administrator
and even Reviewer rights at the mailbox level of his mailbox. Multiple
times, she has clicked on the Calendar icon at the bottom of the navigation
pane and when the view changes, there are *no* checkboxes in front any of
the calendars in the navigation pane and furthermore, when she tries to
access the Administrator's calendar by double-clicking on his name, Outlook
says it can't display the calendar. Exit Outlook and go back to the Calendar
view and they magically reappear and her access to his calendar is back! I
have already deleted and let Outlook re-create EXTEND.DAT, but that didn't
help.

I am thinking of deleting her Outlook profile and re-creating it, but has
anyone seen this before and come up with a solution?

its not extend.dat, it's the navigation pane's xml file. Try starting
outlook with the /resetnavpane switch - it will wipe out all customizations
on the nav pane.

if this fails, make a new profile.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"Bill Hobson" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Everyone who does support has those "special" individuals who can have the
> weirdest problems.
> Here is my latest: She has full rights to the calendar of an Administrator
> and even Reviewer rights at the mailbox level of his mailbox. Multiple
> times, she has clicked on the Calendar icon at the bottom of the
> navigation
> pane and when the view changes, there are *no* checkboxes in front any of
> the calendars in the navigation pane and furthermore, when she tries to
> access the Administrator's calendar by double-clicking on his name,
> Outlook
> says it can't display the calendar. Exit Outlook and go back to the
> Calendar
> view and they magically reappear and her access to his calendar is back! I
> have already deleted and let Outlook re-create EXTEND.DAT, but that didn't
> help.
>
> I am thinking of deleting her Outlook profile and re-creating it, but has
> anyone seen this before and come up with a solution?
>

Thanks Diane! Have tried it, will see if this solves it - it has been
intermittent where she goes several days between occurrances.

"Diane Poremsky" <(E-Mail Removed)> wrote in message
news:15844D74-9299-42B4-B747-(E-Mail Removed)...
> its not extend.dat, it's the navigation pane's xml file. Try starting
> outlook with the /resetnavpane switch - it will wipe out all
> customizations on the nav pane.
>
> if this fails, make a new profile.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Bill Hobson" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Everyone who does support has those "special" individuals who can have
>> the
>> weirdest problems.
>> Here is my latest: She has full rights to the calendar of an
>> Administrator
>> and even Reviewer rights at the mailbox level of his mailbox. Multiple
>> times, she has clicked on the Calendar icon at the bottom of the
>> navigation
>> pane and when the view changes, there are *no* checkboxes in front any of
>> the calendars in the navigation pane and furthermore, when she tries to
>> access the Administrator's calendar by double-clicking on his name,
>> Outlook
>> says it can't display the calendar. Exit Outlook and go back to the
>> Calendar
>> view and they magically reappear and her access to his calendar is back!
>> I
>> have already deleted and let Outlook re-create EXTEND.DAT, but that
>> didn't
>> help.
>>
>> I am thinking of deleting her Outlook profile and re-creating it, but has
>> anyone seen this before and come up with a solution?
>>

FYI: it did slow down, but didn't stop it to reset the nav pane, so I
deleted and rebuilt the profile. So far, so good.
"Diane Poremsky" <(E-Mail Removed)> wrote in message
news:15844D74-9299-42B4-B747-(E-Mail Removed)...
> its not extend.dat, it's the navigation pane's xml file. Try starting
> outlook with the /resetnavpane switch - it will wipe out all
> customizations on the nav pane.
>
> if this fails, make a new profile.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "Bill Hobson" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Everyone who does support has those "special" individuals who can have
>> the
>> weirdest problems.
>> Here is my latest: She has full rights to the calendar of an
>> Administrator
>> and even Reviewer rights at the mailbox level of his mailbox. Multiple
>> times, she has clicked on the Calendar icon at the bottom of the
>> navigation
>> pane and when the view changes, there are *no* checkboxes in front any of
>> the calendars in the navigation pane and furthermore, when she tries to
>> access the Administrator's calendar by double-clicking on his name,
>> Outlook
>> says it can't display the calendar. Exit Outlook and go back to the
>> Calendar
>> view and they magically reappear and her access to his calendar is back!
>> I
>> have already deleted and let Outlook re-create EXTEND.DAT, but that
>> didn't
>> help.
>>
>> I am thinking of deleting her Outlook profile and re-creating it, but has
>> anyone seen this before and come up with a solution?
>>