When I reply to an email, I would like to see the response time calculated
and/or stored between when the email was received and when a response was
sent. In other words, a control mechanism for ensuring that an email is
responded to within a certain time-frame.

you could probably do a custom field that calculates it from the received
time, replied/forwarded time fields. See
http://www.slipstick.com/exs/customfields.htm for the replied time.


--
Diane Poremsky [MVP - Outlook]
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"JT-TCP" <(E-Mail Removed)> wrote in message
news:4EBA98FE-F288-496A-90E6-(E-Mail Removed)...
> When I reply to an email, I would like to see the response time calculated
> and/or stored between when the email was received and when a response was
> sent. In other words, a control mechanism for ensuring that an email is
> responded to within a certain time-frame.