That first answer is actually 24 hours difference, which wraps as 1
day and this is not shown because of the way the cell is formatted.
Highlight column J, and then apply a Custom format to those cells of:
[h]:mm
The square brackets around the h prevents the wrapping of 24 hours
into days, so you should see 24:00.
Hope this helps.
Pete
On Mar 24, 3:36*pm, Chi <C...@discussions.microsoft.com> wrote:
> Hi,
>
> I would like to calculate the hours between two columns: First Contact (G)
> and Appointment (H) with (m/d/yyyy) h:m AM/PM) format.
>
> First Contact (G) * * * * *Appointment (H) * * * * * * * * * * *(J) *(= H-G)
> 1/2/2010 10:00 AM * * * 1/3/2010 10:00 AM * * * * * * * 0:00
> 1/1/2010 8:00 AM * * * *1/1/2010 9:00 AM * * * * * * * *1:00
> 1/1/2010 8:15 AM * * * *1/1/2010 8:30 AM * * * * * * * *0:15
>
> I added the formula (=H-G) on column J to calculate the difference between
> (H) and (G) However, I don't understand why (1/2/2010 10:00 AM) (1/3/2010
> 10:00 AM)=0:00. It should be 12 hours.( the first line of my example). The
> last two lines are correct, but the first line is wrong. Please help.
> Thanks
> Chi
>
> On the column
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