We have a user who is currently having issues. She has three additiional
mailboxes added to her Mailbox, when the second or third mailbox is added she
gets sync issues, there are 3 others users with the same setup and they do
not have this problem. we have had her Exchange account resreated and this
has not resolved her issue - proved to be bit of a nightmare. This user is
the only one out of the four of them with a Blackberry, this week she has had
issues with sending and receiving emails, some sent emails are not showing in
her Sent Items folder recipeints say they have not received the email but
MailMarshall says it was delivered successfully, incoming emails are seen on
her Blackberry but not in Outlook. I can rename the Outlook.ost to
Outlook.old and this will show these other emails. She needs the additional
mailboxes - it is driving us nuts.

Outlook 2007
Exchange 2007

Ian

Is she using BES or BIS for the blackberry?

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com

Outlook Tips by email:
mailto:dailytips-subscribe-(E-Mail Removed)

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"Ian" <(E-Mail Removed)> wrote in message
news:20AE09BB-A9C8-4A76-9889-(E-Mail Removed)...
> We have a user who is currently having issues. She has three additiional
> mailboxes added to her Mailbox, when the second or third mailbox is added
> she
> gets sync issues, there are 3 others users with the same setup and they do
> not have this problem. we have had her Exchange account resreated and this
> has not resolved her issue - proved to be bit of a nightmare. This user is
> the only one out of the four of them with a Blackberry, this week she has
> had
> issues with sending and receiving emails, some sent emails are not showing
> in
> her Sent Items folder recipeints say they have not received the email but
> MailMarshall says it was delivered successfully, incoming emails are seen
> on
> her Blackberry but not in Outlook. I can rename the Outlook.ost to
> Outlook.old and this will show these other emails. She needs the
> additional
> mailboxes - it is driving us nuts.
>
> Outlook 2007
> Exchange 2007
>
> Ian
>

We use a BES.

"Diane Poremsky [MVP]" wrote:

> Is she using BES or BIS for the blackberry?
>
> --
> Diane Poremsky [MVP - Outlook]
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
>
> Outlook Tips by email:
> mailto:dailytips-subscribe-(E-Mail Removed)
>
> EMO - a weekly newsletter about Outlook and Exchange:
> mailto:EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
> "Ian" <(E-Mail Removed)> wrote in message
> news:20AE09BB-A9C8-4A76-9889-(E-Mail Removed)...
> > We have a user who is currently having issues. She has three additiional
> > mailboxes added to her Mailbox, when the second or third mailbox is added
> > she
> > gets sync issues, there are 3 others users with the same setup and they do
> > not have this problem. we have had her Exchange account resreated and this
> > has not resolved her issue - proved to be bit of a nightmare. This user is
> > the only one out of the four of them with a Blackberry, this week she has
> > had
> > issues with sending and receiving emails, some sent emails are not showing
> > in
> > her Sent Items folder recipeints say they have not received the email but
> > MailMarshall says it was delivered successfully, incoming emails are seen
> > on
> > her Blackberry but not in Outlook. I can rename the Outlook.ost to
> > Outlook.old and this will show these other emails. She needs the
> > additional
> > mailboxes - it is driving us nuts.
> >
> > Outlook 2007
> > Exchange 2007
> >
> > Ian
> >
>