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Cable Modem Problems with XP

 
 
DBM
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      9th Jul 2003
I am getting entirely frustrated. My computer keeps
hanging up and ultimately boots the cable modem off
line. I have one PC on XP and one PC on ME. The ME
computer can run all day without a problem but the XP
machine fails hangs after a period of time. If I unplug
the cable modem (Ericson Piperider) and reboot the cable
modem it works okay for a period of time but then happens
again. If the ME machine is online without the XP
machine I have no problems. Other information to know -
I am using a Linksys router. I am starting to believe I
have the XP machine configured wrong or I have a bad
cable modem. I need help. The cable company is not
helping. The machine is brand new. I need help. What
can you suggest?

John
 
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Robert Michon
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      9th Jul 2003
If the Linksys router is between the cable modem and the XP machine, it has
absolutely nothing to do with XP, and is more a coincidence that the Me
machine works ok. What makes you think the cable modem is the problem if
the Me machine works without a problem at all.

Try updating the drivers for the XP machine network card, check the network
cable or better yet, swap it with a new one to rule out a damaged cable.

Make sure the network card in the XP machine is configured according to your
ISP's instructions as well.

--
Bob Michon
Associate Expert
Expert Zone---http://microsoft.com/windowsxp/expertzone/default.asp
___
"DBM" <(E-Mail Removed)> wrote in message
news:908901c345b2$479afa20$(E-Mail Removed)...
> I am getting entirely frustrated. My computer keeps
> hanging up and ultimately boots the cable modem off
> line. I have one PC on XP and one PC on ME. The ME
> computer can run all day without a problem but the XP
> machine fails hangs after a period of time. If I unplug
> the cable modem (Ericson Piperider) and reboot the cable
> modem it works okay for a period of time but then happens
> again. If the ME machine is online without the XP
> machine I have no problems. Other information to know -
> I am using a Linksys router. I am starting to believe I
> have the XP machine configured wrong or I have a bad
> cable modem. I need help. The cable company is not
> helping. The machine is brand new. I need help. What
> can you suggest?
>
> John



 
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