This could be your mother's isp, cable service has
amplifiers along the cable to boost the signal one of
these could be out call the first, When a modem is first
powered on it sends a very strong signal to connect with
the server over time this signal weakens on its own
>-----Original Message-----
>I'm trying to help my mom get her computer working.
>The computer, after sitting for a bit, would simply
freeze, requiring a
>reboot. Also, the cable modem required it to be
unplugged before an
>internet connection could be made.
>
>They are running Windows XP, Cable Modem (charter).
>
>They had tons of viruses which I cleaned out. I also
ran spybot and
>adaware, and installed Zone Alarm. All that stuff
seems to be cleaned out
>ok.
>
>I then removed the screen saver, I didn't see a power
saver or hibernate
>option marked to run.
>
>The computer no longer freezes after removing the
screensaver. However,
>after a time, the internet connection is gone, requiring
a reboot and
>unplugging the modem.
>I will get the modem model tonight. But is there
anything else I should be
>looking at to figure this out? She had called Charter,
and they said from
>what they could tell, all was well.
>
>
>.
>
|
Similar Threads
