There are literally dozen of reasons I do not post the cleaning manual
on any newgroups or lists.
Some have to do with legal liability, some are because the manual is
updated quite regularly and when people email me they get the current
version. The manual is copyrighted and owned by me. People seem to
assume anything that gets onto a newsgroup is public domain, and the
manual is not.
The manual contains certain caveats to both protect people from injury
or damaging their printers, and to protect me from liability. I do not
wish the manual to end up edited and missing those aspects, or otherwise
altered with my name on it or not.
The manual is quite long (about 60k of text), and some people would
object to my posting it every time I made a change in it. There would
be dozens and dozens of versions all over the internet and some would
have outdated or possibly contain erroneous information in them.
I know every address I send the manual to, so if I need to send out a
correction on one version of the manual, I know who legitimately has a copy.
I sometimes tailor my responses to individuals depending upon what I
perceive as their level of understanding of mechanical or electronic
aspects of the printer, which printer they have, or their language
skills, since these are international forums. Some of the discussions
are so technical, there might be 10 people in the world who would care.
Some models change numbers depending upon where in the world they are
sold, and this can be misconstrued or misunderstood by people with
similar sounding model numbers that are different.
I often need to see attachment files or images or scans of the problem
and that cannot be handled on a newsgroup.
Some of the minutia of working out a problem is very tedious and would
not make for interesting reading. By dealing with each person
individually, I am made aware of new issues, areas that need changes or
expansion, new problems that arise, and can communicate more freely
about subjects that may not be easily and freely discussed in a public
forum.
I often need to expand upon explanations beyond the manual. Sometimes
people mistakenly generalize something I might be instructing for a
specific model and assume they can do the same for their model and
therefore damage their printer.
I am occasionally aware of specific problems that have come up in
certain production runs, or am made aware of this due to repeated
requests, or I know of a bad run of ink or a certain brand of consumable
that is causing a specific issue and I am not always at liberty to
publicly discuss these things.
So, ultimately, I have found that a greater good is performed by working
as I do, than to simply toss the information to the wind. And that is
why I continue to operate as I do. Believe me, it is a lot more work
for me, but it also assures of more valuable service to others.
Art
Panos Popadopalous wrote:
> Hey Arthur!
>
> I've read enough of your posts to know that you do indeed know your subject
> very well.
>
> BUT why not provide the manual to all of us readers in the group?
>
> The group is whence the query originated.
>
> One of my pet peeves is the use of private e-mail to correspond about
> Newsgroup Problems.
>
> I know you are intelligent enough to explain the answer to the entire
> Newsgroup concisely and correctly.
>
> Please!
>
>
>
>
> "Arthur Entlich" <(E-Mail Removed)> wrote in message
> news:FRisd.288443$9b.247994@edtnps84...
>
>>You are being nitpicky, but then again you always are, so I won't be
>>nitpicky about your being nitpicky ;-)
>>
>>Cyan is a blue-green or turquoise, so it may be considered a shade of blue
>>or a green, I suppose.
>>
>>Now, as to actually trying to HELP this person...
>>
>>Chances are the nozzles are partially blocked. The nozzles work a bit
>>like a very small hose that fluid passes through. If you take a garden
>>hose and you place your thumb over it, the water flow gets fractionated
>>and is no longer accurate. The same happens with an inkjet nozzle that is
>>partially blocked. The ink sprays all over the place. I refer to that as
>>a deflected nozzle.
>>
>>If you look at your nozzle test, you will probably find some steps are
>>either too low or high or even off left to right (late) or are broken up.
>>
>>The fix is probably an underhead cleaning, a very commonly required fix
>>for Epson printers.
>>
>>To learn how to do this and what materials to use, please email me in
>>private mail and I will send you a manual which explains the process.
>>
>>No cost, no spam.
>>
>>Art
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