Hi Everyone -

I am having a shut down problem on my PC running windows XP. It occurs
after the machine has been running an hour or so and displays the following
messages:

First screen:

Services and Controller app has encountered a problem
and needs to close. We are sorry for the inconvenience.

If you were in the middle of something, the information you were working on
Might be lost.

Please tell Microsoft about this problem.

We have created an error report that you can send to help us improve
Services and Controller app. We will treat this report as confidential and
anonymous.

To see what this error report contains, click here.

Debug Send error report Don’t send

Second pop up screen:

The system is shutting down. Please save all work . . .

This shutdown was initiated by NT AUTHORITY\SYSTEM

The system process C:\windows\system32\services.exe terminated unexpectedly
with status code -1.

The system will shut down in 60 seconds


I have done several searches but have not seen this problem described. Can
anyone help?

Thanks in advance.

Phil

Please post copies of the Error / Warning Reports appearing in the
System and Application logs in Event Viewer for the time the error
occurred.

You can access Event Viewer by selecting Start, Control Panel,
Administrative Tools, and Event Viewer. When researching the meaning
of the error, information regarding Event ID, Source and Description
are important.

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Part of the Description of the error will include a link, which you
should double click for further information. You can copy using copy
and paste. Often the link will, however, say there is no further
information.
http://go.microsoft.com/fw.link/events.asp
(Please note the hyperlink above is for illustration purposes only)

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event Viewer.
Now start your message (email) and do a paste into the body of the
message. This will paste the info from the Event Viewer Error Report.
Make sure this is the first paste after exiting from Event Viewer.


Phil wrote:
> Hi Everyone -
>
> I am having a shut down problem on my PC running windows XP. It
> occurs after the machine has been running an hour or so and displays
> the following messages:
>
> First screen:
>
> Services and Controller app has encountered a problem
> and needs to close. We are sorry for the inconvenience.
>
> If you were in the middle of something, the information you were
> working on Might be lost.
>
> Please tell Microsoft about this problem.
>
> We have created an error report that you can send to help us improve
> Services and Controller app. We will treat this report as
> confidential and anonymous.
>
> To see what this error report contains, click here.
>
> Debug Send error report Don

cCleaner does a better clean.
http://www.ccleaner.com/ccdownload.asp
http://www.ccleaner.com/

With any cleaner you need to proceed with caution. To be safe you
should create a restore point before using cCleaner. cCleaner also
offers backup before removal.

When using cCleaner think twice before checking Autocomplete Form
History under Internet Explorer. You do get a warning but this one has
irritating conse

Thanks Gerry -

Here are the error messages:

Event Type: Information
Event Source: spkrmon
Event Category: None
Event ID: 0
Date: 1/2/2007
Time: 7:49:41 AM
User: N/A
Computer: 8Y4JP71
Description:
The description for Event ID ( 0 ) in Source ( spkrmon ) cannot be found.
The local computer may not have the necessary registry information or message
DLL files to display messages from a remote computer. You may be able to use
the /AUXSOURCE= flag to retrieve this description; see Help and Support for
details. The following information is part of the event: Service started.

Next:

Event Type: Information
Event Source: SecurityCenter
Event Category: None
Event ID: 1800
Date: 1/2/2007
Time: 7:50:09 AM
User: N/A
Computer: 8Y4JP71
Description:
The Windows Security Center Service has started.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Next:

Event Type: Warning
Event Source: SceCli
Event Category: None
Event ID: 1202
Date: 1/2/2007
Time: 7:50:18 AM
User: N/A
Computer: 8Y4JP71
Description:
Security policies were propagated with warning. 0x428 : An exception
occurred in the service when handling the control request.

For best results in resolving this event, log on with a non-administrative
account and search http://support.microsoft.com for "Troubleshooting Event
1202's".

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Next:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1085
Date: 1/2/2007
Time: 7:50:18 AM
User: NT AUTHORITY\SYSTEM
Computer: 8Y4JP71
Description:
The Group Policy client-side extension Security failed to execute. Please
look for any errors reported earlier by that extension.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.


Thanks for any help.

Phil


"Gerry Cornell" wrote:

>
> Phil
>
> Please post copies of the Error / Warning Reports appearing in the
> System and Application logs in Event Viewer for the time the error
> occurred.
>
> You can access Event Viewer by selecting Start, Control Panel,
> Administrative Tools, and Event Viewer. When researching the meaning
> of the error, information regarding Event ID, Source and Description
> are important.
>
> HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
> http://support.microsoft.com/kb/308427/en-us
>
> Part of the Description of the error will include a link, which you
> should double click for further information. You can copy using copy
> and paste. Often the link will, however, say there is no further
> information.
> http://go.microsoft.com/fw.link/events.asp
> (Please note the hyperlink above is for illustration purposes only)
>
> A tip for posting copies of Error Reports! Run Event Viewer and double
> click on the error you want to copy. In the window, which appears is a
> button resembling two pages. Click the button and close Event Viewer.
> Now start your message (email) and do a paste into the body of the
> message. This will paste the info from the Event Viewer Error Report.
> Make sure this is the first paste after exiting from Event Viewer.
>
>
> Phil wrote:
> > Hi Everyone -
> >
> > I am having a shut down problem on my PC running windows XP. It
> > occurs after the machine has been running an hour or so and displays
> > the following messages:
> >
> > First screen:
> >
> > Services and Controller app has encountered a problem
> > and needs to close. We are sorry for the inconvenience.
> >
> > If you were in the middle of something, the information you were
> > working on Might be lost.
> >
> > Please tell Microsoft about this problem.
> >
> > We have created an error report that you can send to help us improve
> > Services and Controller app. We will treat this report as
> > confidential and anonymous.
> >
> > To see what this error report contains, click here.
> >
> > Debug Send error report Don
>
> cCleaner does a better clean.
> http://www.ccleaner.com/ccdownload.asp
> http://www.ccleaner.com/
>
> With any cleaner you need to proceed with caution. To be safe you
> should create a restore point before using cCleaner. cCleaner also
> offers backup before removal.
>
> When using cCleaner think twice before checking Autocomplete Form
> History under Internet Explorer. You do get a warning but this one has
> irritating conse
>
>