I done a virus scan on my XP Home Edition PC last night and the scan picked up a virus
"Trojan Horse Startpage.EB in the folder C:\Windows\System32\ctrlpan.dll

I tried cleaning this file, removing it but access denied (logged in as administrator also

I can't even rename, delete it

Please help

Thanks

Hi

Have you tried here:

http://securityresponse.symantec.com...kmarker.b.html

--

Will Denny
MS-MVP Windows - Shell/User


"MM" <(E-Mail Removed)> wrote in message
news:3A15419E-6DAF-4C8A-BD6F-(E-Mail Removed)...
| I done a virus scan on my XP Home Edition PC last night and the scan
picked up a virus:
| "Trojan Horse Startpage.EB in the folder C:\Windows\System32\ctrlpan.dll"
|
| I tried cleaning this file, removing it but access denied (logged in as
administrator also)
|
| I can't even rename, delete it.
|
| Please help!
|
| Thanks

Run you virus-scan software again to remove the file.

Once this gives you the OK check in the registrty in

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunServices

Delete any reference to this virus.

NOTE: If you get "access denied" try opening up a command prompt and type
tskill "name of process". You should then be able to delete the file from
System32

Let me know how it goes.

--

Regards,
Fraser Dickson [MCP]


"MM" <(E-Mail Removed)> wrote in message
news:3A15419E-6DAF-4C8A-BD6F-(E-Mail Removed)...
>I done a virus scan on my XP Home Edition PC last night and the scan picked
>up a virus:
> "Trojan Horse Startpage.EB in the folder C:\Windows\System32\ctrlpan.dll"
>
> I tried cleaning this file, removing it but access denied (logged in as
> administrator also)
>
> I can't even rename, delete it.
>
> Please help!
>
> Thanks

Thanks

I will give it a go!

I will give this a go too

Thanks!