I am trying to remove the last pieces of Norton software. I've run the
Symantec Removal Tool. Add/Remove programs shows something called:
Symantec Technical Support Web Controls still remaining. I have no idea
which program initially installed it and there is nothing on the Symantec
web site.

Clicking REMOVE gathers info and then says that it can't find
SymADataWeb.msi in c/windows/installer. Search finds neither the file nor
the folder on my computer. I can, however, download the msi file from the
Symantec web site but don't know where to put it.

Help, please.

OK. Cancel this request for info. Symantec left a whole bunch of stuff in
the registry that I manually removed. That seems to have eliminated the
reference to the program in add/remove.



"its_my_dime" <(E-Mail Removed)(hold the .spam)> wrote in message
news:(E-Mail Removed)...
>I am trying to remove the last pieces of Norton software. I've run the
>Symantec Removal Tool. Add/Remove programs shows something called:
> Symantec Technical Support Web Controls still remaining. I have no idea
> which program initially installed it and there is nothing on the Symantec
> web site.
>
> Clicking REMOVE gathers info and then says that it can't find
> SymADataWeb.msi in c/windows/installer. Search finds neither the file nor
> the folder on my computer. I can, however, download the msi file from the
> Symantec web site but don't know where to put it.
>
> Help, please.
>
>
>
>
>

Thanks. Found it. What are all the *.tmp files?

Do I need them?




"Sean.May" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
> The installer folder houses install packages for pretty much all
> software you've installed on your PC, including drivers and so forth.
> Each package pertrains to a certain program, and is usually kept there
> to assist with uninstallation of said software. Sometimes removing a
> corrupted uninstall file can help resolve issues surrounding that
> program etc, but that sort of thing is usually a list-ditch effort.
>
> If you want to see which files are for which programs etc, either
> browse to your C:\Windows\Installer folder or click Start, Run, type
> Installer and hit OK. Then click the View menu, click Choose Details
> and select the Title option. This will populate after a few moments and
> you can see which is which.
>
> Norton uninstallation issues are fun. Good luck!
>
>