On Apr 5, 4:52*pm, Janet Griffin
<JanetGrif...@discussions.microsoft.com> wrote:
> I keep getting a message when I turn on my computer telling me that
> "C:\WINDOWS\afitelaguzeyaweb.dll is not specified and cannot be found. Anyone
> have any idea what this is and why it keeps messing up my browser?
Here is what to do first, what it means and how to remove the bogus
entry the "right" way:.
Perform some scans for malicious software first, then fix any
remaining issues:
Download, install, update and do a full scan with these free malware
detection programs:
Malwarebytes (MBAM):
http://malwarebytes.org/
SUPERAntiSpyware: (SAS):
http://www.superantispyware.com/
They can be uninstalled later if desired.
Reboot, test and if you still see the message:
A "Cannot find...", "Cannot start..., "Could not run...", " ... or
"specific module could not be found" message is usually related to
malware that was set to run at startup but the referenced file(s) has
been deleted after a malware scan leaving behind a registry entry
pointing to a file that does not exist. It could be from a malicious
software removal or an uninstalled application. THe entry may have a
curious looking name since it was probably generated at random when
the mawlare was installed.
Windows is trying to load this file but cannot locate it since the
file was mostly likely removed during an scan for malicious software.
However, an associated orphaned startup parameter or registry entry
remains and is telling Windows to load the file when you boot up or
login.
You need to remove the referenced entry so Windows stops trying to run
the file. It may or may not be in the registry. Autoruns (see below)
will find the item no matter where it is. If you just uncheck the
item in msconfig, that disables the item but does not remove it from
your computer.
If you are comfortable editing the registry you can search for and
remove the reference from or remove it using a popular third party
tool called Autoruns.
Before making any changes to your registry by hand or with third party
tools, be sure to make a backup of the registry first. Here is a link
to a popular registry backup tool:
http://www.larshederer.homepage.t-online.de/erunt/
Autoruns does not install anything on your computer. It will display
all of the startup locations where the reference might be so you can
disable it or delete it completely. Here is the download link for
Autoruns:
http://technet.microsoft.com/en-us/s.../bb963902.aspx
Launch Autoruns.exe and wait for it to finish populating the list of
entries.
When Autoruns is finished scanning your system, it will say "Ready" at
the bottom left corner.
The problem item is usually in the usually the system startup or user
startup entries so click the Logon tab.
Scroll through the list and look for a startup entry related to the
file(s) in the error message.
If you don't find it there, look for it in the Everything tab.
Right-click on the offending entry and choose to delete it or find it
in the registry or Startup folder and fix it.
Reboot your computer and troubleshoot remaining issues.
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