Hi, when I restart my WindowsXP Pro system, the first screen / window that
appears a blank window with C:\Program Files\Common as the heading. Nothing
appears in the box and Windows did not advise me that it was unable to close
a program before it shut down so I am at a loss for what may be causing this
and would appreciate your help. Thanks, Bob

Boblink wrote:

> Hi, when I restart my WindowsXP Pro system, the first screen / window
> that
> appears a blank window with C:\Program Files\Common as the heading.
> Nothing appears in the box and Windows did not advise me that it was
> unable to close a program before it shut down so I am at a loss for
> what may be causing this and would appreciate your help. Thanks, Bob

There is an entry in Startup that points to something in that folder.
Read the information here by MVP Ramesh:

http://windowsxp.mvps.org/dellfolder.htm - Dell folder opens when
logging on to Windows

The information is applicable even if you don't have a Dell. The
location of your malformed startup item is in the Program Files\Common
folder.

Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User

Thanks for your prompt response Malke, I DO have a Dell computer but when I
follow the indtructions from Ramesh post: i.e. HKEY_LOCAL_MACHINE \ Software
\ Microsoft \ Windows \ CurrentVersion \ Run the ONLY option is
OptionalComponents. Dell QuickSet is NOT an option / not available. Thanks,
Bob

Bob,

Download Startup Tracker application from this page:
http://www.dougknox.com/xp/utils/xp_starttrack.htm

Launch the program, and click the "View log" button. Post the contents of
the log file here.

Note: No need to post the following sections:

-- Running Processes --
-- Running Services --

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Boblink" <(E-Mail Removed)> wrote in message
news:5B9A94F4-6F26-4284-A6E7-(E-Mail Removed)...
Thanks for your prompt response Malke, I DO have a Dell computer but when I
follow the indtructions from Ramesh post: i.e. HKEY_LOCAL_MACHINE \ Software
\ Microsoft \ Windows \ CurrentVersion \ Run the ONLY option is
OptionalComponents. Dell QuickSet is NOT an option / not available.
Thanks,
Bob

Thanks Ramesh, I believe this is the information that you requested (less the
un-needed data). Bob


-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

UpdateManager "C:\Program Files\Common Files\Sonic\Update
Manager\sgtray.exe" /r

TkBellExe "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe"
-atboottime
OneCareUI "C:\Program Files\Microsoft Windows OneCare
Live\winssnotify.exe"
Windows Defender "C:\Program Files\Windows
Defender\MSASCui.exe" -hide
AdaptecDirectCD C:\Program Files\Adaptec\Easy CD Creator
5\DirectCD\DirectCD.exe
ViewMgr C:\Program Files\Viewpoint\Viewpoint
Manager\ViewMgr.exe
HP Software Update D:\HP Software Update\HPWuSchd2.exe
HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
ViewpointPhotosDeviceConnect C:\Program Files\Common
Files\Viewpoint\Toolbar Runtime\3.7.0\FotomatDeviceConnect.exe
au "C:\Program Files\Dealio\DealioAu.exe"
Adobe Photo Downloader "C:\Program Files\Adobe\Photoshop Album
Starter Edition\3.0\Apps\apdproxy.exe"

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

QuickenScheduledUpdates F:\QUICKEN\bagent.exe
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe

-- Registry --
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Start Menu - Current User --
No Items Found

-- Start Menu - All Users --
Adobe Reader Speed Launch.lnk
Microsoft Office.lnk
SMC2862W-G 54Mbps WLAN Monitor.lnk

-- Disabled Items --
Ati2mdxx
atiptaxx
avgcc
ccApp
ctfmon
DSAgnt
diagent
DIGServices
digstream
tfswctrl
gcasServ
hpcmpmgr
HPWUSCHD2
iTunesHelper
mnyexpr
msmsgs
PCMService
qttask

jusched
SNDMon
realsched
UpdReg
WFXSWTCH
wfxsnt40
ypager
gnotify

-- Registry - Shell Value - HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon --
Explorer.exe


Name: Ati HotKey Poller
Description:
Startup Mode: Auto
Run from: C:\WINDOWS\system32\Ati2evxx.exe

Name: AudioSrv
Description: Manages audio devices for Windows-based programs. If this
service is stopped, audio devices and effects will not function properly. If
this service is disabled, any services that explicitly depend on it will fail
to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Automatic LiveUpdate Scheduler
Description: Manages the scheduling of Automatic LiveUpdate sessions
Startup Mode: Auto
Run from: "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"

Name: BITS
Description: Transfers files in the background using idle network bandwidth.
If the service is stopped, features such as Windows Update, and MSN Explorer
will be unable to automatically download programs and other information. If
this service is disabled, any services that explicitly depend on it may fail
to transfer files if they do not have a fail safe mechanism to transfer files
directly through IE in case BITS has been disabled.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Browser
Description: Maintains an updated list of computers on the network and
supplies this list to computers designated as browsers. If this service is
stopped, this list will not be updated or maintained. If this service is
disabled, any services that explicitly depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: CiSvc
Description: Indexes contents and properties of files on local and remote
computers; provides rapid access to files through flexible querying language.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\cisvc.exe

Name: COMSysApp
Description: Manages the configuration and tracking of Component Object
Model (COM)+-based components. If the service is stopped, most COM+-based
components will not function properly. If this service is disabled, any
services that explicitly depend on it will fail to start.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\dllhost.exe
/Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}

Name: CryptSvc
Description: Provides three management services: Catalog Database Service,
which confirms the signatures of Windows files; Protected Root Service, which
adds and removes Trusted Root Certification Authority certificates from this
computer; and Key Service, which helps enroll this computer for certificates.
If this service is stopped, these management services will not function
properly. If this service is disabled, any services that explicitly depend on
it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost.exe -k netsvcs

Name: DcomLaunch
Description: Provides launch functionality for DCOM services.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost -k DcomLaunch

Name: Dhcp
Description: Manages network configuration by registering and updating IP
addresses and DNS names.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: dmserver
Description: Detects and monitors new hard disk drives and sends disk volume
information to Logical Disk Manager Administrative Service for configuration.
If this service is stopped, dynamic disk status and configuration information
may become out of date. If this service is disabled, any services that
explicitly depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Dnscache
Description: Resolves and caches Domain Name System (DNS) names for this
computer. If this service is stopped, this computer will not be able to
resolve DNS names and locate Active Directory domain controllers. If this
service is disabled, any services that explicitly depend on it will fail to
start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k NetworkService

Name: ERSvc
Description: Allows error reporting for services and applictions running in
non-standard environments.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Eventlog
Description: Enables event log messages issued by Windows-based programs and
components to be viewed in Event Viewer. This service cannot be stopped.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\services.exe

Name: EventSystem
Description: Supports System Event Notification Service (SENS), which
provides automatic distribution of events to subscribing Component Object
Model (COM) components. If the service is stopped, SENS will close and will
not be able to provide logon and logoff notifications. If this service is
disabled, any services that explicitly depend on it will fail to start.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: FastUserSwitchingCompatibility
Description: Provides management for applications that require assistance in
a multiple user environment.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: helpsvc
Description: Enables Help and Support Center to run on this computer. If
this service is stopped, Help and Support Center will be unavailable. If this
service is disabled, any services that explicitly depend on it will fail to
start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: iPodService
Description: iPod hardware management services
Startup Mode: Manual
Run from: C:\Program Files\iPod\bin\iPodService.exe

Name: lanmanserver
Description: Supports file, print, and named-pipe sharing over the network
for this computer. If this service is stopped, these functions will be
unavailable. If this service is disabled, any services that explicitly depend
on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: lanmanworkstation
Description: Creates and maintains client network connections to remote
servers. If this service is stopped, these connections will be unavailable.
If this service is disabled, any services that explicitly depend on it will
fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: LmHosts
Description: Enables support for NetBIOS over TCP/IP (NetBT) service and
NetBIOS name resolution.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k LocalService

Name: MDM
Description: Manages local and remote debugging for Visual Studio debuggers
Startup Mode: Auto
Run from: "C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"

Name: MSDTC
Description: Coordinates transactions that span multiple resource managers,
such as databases, message queues, and file systems. If this service is
stopped, these transactions will not occur. If this service is disabled, any
services that explicitly depend on it will fail to start.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\msdtc.exe

Name: msfwsvc
Description: Microsoft Protection Service
Startup Mode: Auto
Run from: "C:\Program Files\Microsoft Windows OneCare
Live\Firewall\msfwsvc.exe"

Name: MSMPSVC
Description: Microsoft Malware Protection On Access Scanner
Startup Mode: Auto
Run from: "C:\Program Files\Microsoft Windows OneCare
Live\Antivirus\MSMPSVC.exe" -n 4

Name: Netman
Description: Manages objects in the Network and Dial-Up Connections folder,
in which you can view both local area network and remote connections.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Nla
Description: Collects and stores network configuration and location
information, and notifies applications when this information changes.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: PlugPlay
Description: Enables a computer to recognize and adapt to hardware changes
with little or no user input. Stopping or disabling this service will result
in system instability.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\services.exe

Name: PolicyAgent
Description: Manages IP security policy and starts the ISAKMP/Oakley (IKE)
and the IP security driver.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\lsass.exe

Name: ProtectedStorage
Description: Provides protected storage for sensitive data, such as private
keys, to prevent access by unauthorized services, processes, or users.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\lsass.exe

Name: RasMan
Description: Creates a network connection.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: RemoteRegistry
Description: Enables remote users to modify registry settings on this
computer. If this service is stopped, the registry can be modified only by
users on this computer. If this service is disabled, any services that
explicitly depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost.exe -k LocalService

Name: RpcSs
Description: Provides the endpoint mapper and other miscellaneous RPC
services.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost -k rpcss

Name: SamSs
Description: Stores security information for local user accounts.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\lsass.exe

Name: Schedule
Description: Enables a user to configure and schedule automated tasks on
this computer. If this service is stopped, these tasks will not be run at
their scheduled times. If this service is disabled, any services that
explicitly depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: seclogon
Description: Enables starting processes under alternate credentials. If this
service is stopped, this type of logon access will be unavailable. If this
service is disabled, any services that explicitly depend on it will fail to
start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: SENS
Description: Tracks system events such as Windows logon, network, and power
events. Notifies COM+ Event System subscribers of these events.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost.exe -k netsvcs

Name: SharedAccess
Description: Provides network address translation, addressing, name
resolution and/or intrusion prevention services for a home or small office
network.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: ShellHWDetection
Description:
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: SNDSrvc
Description: Symantec Network Drivers Service
Startup Mode: Auto
Run from: "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"

Name: Spooler
Description: Loads files to memory for later printing.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\spoolsv.exe

Name: srservice
Description: Performs system restore functions. To stop service, turn off
System Restore from the System Restore tab in My Computer->Properties
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: SSDPSRV
Description: Enables discovery of UPnP devices on your home network.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k LocalService

Name: stisvc
Description: Provides image acquisition services for scanners and cameras.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k imgsvc

Name: TapiSrv
Description: Provides Telephony API (TAPI) support for programs that control
telephony devices and IP based voice connections on the local computer and,
through the LAN, on servers that are also running the service.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: TermService
Description: Allows multiple users to be connected interactively to a
machine as well as the display of desktops and applications to remote
computers. The underpinning of Remote Desktop (including RD for
Administrators), Fast User Switching, Remote Assistance, and Terminal Server.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost -k DComLaunch

Name: Themes
Description: Provides user experience theme management.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: TrkWks
Description: Maintains links between NTFS files within a computer or across
computers in a network domain.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost.exe -k netsvcs

Name: UMWdf
Description: Enables Windows user mode drivers.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\wdfmgr.exe

Name: W32Time
Description: Maintains date and time synchronization on all clients and
servers in the network. If this service is stopped, date and time
synchronization will be unavailable. If this service is disabled, any
services that explicitly depend on it will fail to start.

Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: WebClient
Description: Enables Windows-based programs to create, access, and modify
Internet-based files. If this service is stopped, these functions will not be
available. If this service is disabled, any services that explicitly depend
on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k LocalService

Name: wfxsvc
Description:
Startup Mode: Auto
Run from: C:\WINDOWS\system32\WFXSVC.EXE

Name: WinDefend
Description: Helps protect users from malicious software, spyware, and other
potentially unwanted software
Startup Mode: Auto
Run from: "C:\Program Files\Windows Defender\MsMpEng.exe"

Name: winmgmt
Description: Provides a common interface and object model to access
management information about operating system, devices, applications and
services. If this service is stopped, most Windows-based software will not
function properly. If this service is disabled, any services that explicitly
depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost.exe -k netsvcs

Name: winss
Description: Helps manage PC security and overall health by providing
Firewall, antivirus, backup, and other services. If this service is stopped,
the computer might be at risk from viruses and other threats.
Startup Mode: Auto
Run from: C:\Program Files\Microsoft Windows OneCare Live\winss.exe

Name: wscsvc
Description: Monitors system security settings and configurations.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: wuauserv
Description: Enables the download and installation of Windows updates. If
this service is disabled, this computer will not be able to use the Automatic
Updates feature or the Windows Update Web site.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: WZCSVC
Description: Provides automatic configuration for the 802.11 adapters
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

"Boblink" wrote

> Thanks Ramesh, I believe this is the information that you requested (less
> the
> un-needed data).

<snip>

You need to post to the original thread, instead of creating a new one.
It's now out of context and no way to know what the original problem was.

If you can't find your post then search for it using your name in Google
groups search in the newsgroup microsoft.public.windowsxp.general.

Hi, when I restart my WindowsXP Pro system, the first screen / window that
appears a blank window with C:\Program Files\Common as the heading. Nothing
appears in the box and Windows did not advise me that it was unable to close
a program before it shut down so I am at a loss for what may be causing this
and would appreciate your help. Thanks, Bob

Thanks Ramesh, I believe this is the information that you requested (less the
un-needed data). Bob


-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

UpdateManager "C:\Program Files\Common Files\Sonic\Update
Manager\sgtray.exe" /r

TkBellExe "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe"
-atboottime
OneCareUI "C:\Program Files\Microsoft Windows OneCare
Live\winssnotify.exe"
Windows Defender "C:\Program Files\Windows
Defender\MSASCui.exe" -hide
AdaptecDirectCD C:\Program Files\Adaptec\Easy CD Creator
5\DirectCD\DirectCD.exe
ViewMgr C:\Program Files\Viewpoint\Viewpoint
Manager\ViewMgr.exe
HP Software Update D:\HP Software Update\HPWuSchd2.exe
HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
ViewpointPhotosDeviceConnect C:\Program Files\Common
Files\Viewpoint\Toolbar Runtime\3.7.0\FotomatDeviceConnect.exe
au "C:\Program Files\Dealio\DealioAu.exe"
Adobe Photo Downloader "C:\Program Files\Adobe\Photoshop Album
Starter Edition\3.0\Apps\apdproxy.exe"

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

QuickenScheduledUpdates F:\QUICKEN\bagent.exe
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe

-- Registry --
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Start Menu - Current User --
No Items Found

-- Start Menu - All Users --
Adobe Reader Speed Launch.lnk
Microsoft Office.lnk
SMC2862W-G 54Mbps WLAN Monitor.lnk

-- Disabled Items --
Ati2mdxx
atiptaxx
avgcc
ccApp
ctfmon
DSAgnt
diagent
DIGServices
digstream
tfswctrl
gcasServ
hpcmpmgr
HPWUSCHD2
iTunesHelper
mnyexpr
msmsgs
PCMService
qttask

jusched
SNDMon
realsched
UpdReg
WFXSWTCH
wfxsnt40
ypager
gnotify

-- Registry - Shell Value - HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon --
Explorer.exe


Name: Ati HotKey Poller
Description:
Startup Mode: Auto
Run from: C:\WINDOWS\system32\Ati2evxx.exe

Name: AudioSrv
Description: Manages audio devices for Windows-based programs. If this
service is stopped, audio devices and effects will not function properly. If
this service is disabled, any services that explicitly depend on it will
fail
to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Automatic LiveUpdate Scheduler
Description: Manages the scheduling of Automatic LiveUpdate sessions
Startup Mode: Auto
Run from: "C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe"

Name: BITS
Description: Transfers files in the background using idle network bandwidth.
If the service is stopped, features such as Windows Update, and MSN Explorer
will be unable to automatically download programs and other information. If
this service is disabled, any services that explicitly depend on it may fail
to transfer files if they do not have a fail safe mechanism to transfer
files
directly through IE in case BITS has been disabled.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Browser
Description: Maintains an updated list of computers on the network and
supplies this list to computers designated as browsers. If this service is
stopped, this list will not be updated or maintained. If this service is
disabled, any services that explicitly depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: CiSvc
Description: Indexes contents and properties of files on local and remote
computers; provides rapid access to files through flexible querying language.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\cisvc.exe

Name: COMSysApp
Description: Manages the configuration and tracking of Component Object
Model (COM)+-based components. If the service is stopped, most COM+-based
components will not function properly. If this service is disabled, any
services that explicitly depend on it will fail to start.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\dllhost.exe
/Processid:{02D4B3F1-FD88-11D1-960D-00805FC79235}

Name: CryptSvc
Description: Provides three management services: Catalog Database Service,
which confirms the signatures of Windows files; Protected Root Service,
which
adds and removes Trusted Root Certification Authority certificates from this
computer; and Key Service, which helps enroll this computer for
certificates.
If this service is stopped, these management services will not function
properly. If this service is disabled, any services that explicitly depend
on
it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost.exe -k netsvcs

Name: DcomLaunch
Description: Provides launch functionality for DCOM services.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\svchost -k DcomLaunch

Name: Dhcp
Description: Manages network configuration by registering and updating IP
addresses and DNS names.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: dmserver
Description: Detects and monitors new hard disk drives and sends disk volume
information to Logical Disk Manager Administrative Service for
configuration.
If this service is stopped, dynamic disk status and configuration
information
may become out of date. If this service is disabled, any services that
explicitly depend on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Dnscache
Description: Resolves and caches Domain Name System (DNS) names for this
computer. If this service is stopped, this computer will not be able to
resolve DNS names and locate Active Directory domain controllers. If this
service is disabled, any services that explicitly depend on it will fail to
start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k NetworkService

Name: ERSvc
Description: Allows error reporting for services and applictions running in
non-standard environments.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Eventlog
Description: Enables event log messages issued by Windows-based programs and
components to be viewed in Event Viewer. This service cannot be stopped.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\services.exe

Name: EventSystem
Description: Supports System Event Notification Service (SENS), which
provides automatic distribution of events to subscribing Component Object
Model (COM) components. If the service is stopped, SENS will close and will
not be able to provide logon and logoff notifications. If this service is
disabled, any services that explicitly depend on it will fail to start.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: FastUserSwitchingCompatibility
Description: Provides management for applications that require assistance in
a multiple user environment.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: helpsvc
Description: Enables Help and Support Center to run on this computer. If
this service is stopped, Help and Support Center will be unavailable. If
this
service is disabled, any services that explicitly depend on it will fail to
start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: iPodService
Description: iPod hardware management services
Startup Mode: Manual
Run from: C:\Program Files\iPod\bin\iPodService.exe

Name: lanmanserver
Description: Supports file, print, and named-pipe sharing over the network
for this computer. If this service is stopped, these functions will be
unavailable. If this service is disabled, any services that explicitly
depend
on it will fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: lanmanworkstation
Description: Creates and maintains client network connections to remote
servers. If this service is stopped, these connections will be unavailable.
If this service is disabled, any services that explicitly depend on it will
fail to start.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: LmHosts
Description: Enables support for NetBIOS over TCP/IP (NetBT) service and
NetBIOS name resolution.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\svchost.exe -k LocalService

Name: MDM
Description: Manages local and remote debugging for Visual Studio debuggers
Startup Mode: Auto
Run from: "C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"

Name: MSDTC
Description: Coordinates transactions that span multiple resource managers,
such as databases, message queues, and file systems. If this service is
stopped, these transactions will not occur. If this service is disabled, any
services that explicitly depend on it will fail to start.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\msdtc.exe

Name: msfwsvc
Description: Microsoft Protection Service
Startup Mode: Auto
Run from: "C:\Program Files\Microsoft Windows OneCare
Live\Firewall\msfwsvc.exe"

Name: MSMPSVC
Description: Microsoft Malware Protection On Access Scanner
Startup Mode: Auto
Run from: "C:\Program Files\Microsoft Windows OneCare
Live\Antivirus\MSMPSVC.exe" -n 4

Name: Netman
Description: Manages objects in the Network and Dial-Up Connections folder,
in which you can view both local area network and remote connections.
Startup Mode: Manual

Hi, I would like to format a LS120Mb (Super)diskette and can't figure out
how
to it using WindowsXP Pro. Is there is a utility in WindowsXP that would
allow me to format a 120 diskette or a program (utility) that I can download
that would enable me to format a superdisk? Thank you, Bob

Download Startup Tracker application from this page:
http://www.dougknox.com/xp/utils/xp_starttrack.htm

Launch the program, and click the "View log" button. Post the contents of
the log file here.

Note: No need to post the following sections:

-- Running Processes --
-- Running Services --

--
Regards,



Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: Nla
Description: Collects and stores network configuration and location
information, and notifies applications when this information changes.
Startup Mode: Manual
Run from: C:\WINDOWS\System32\svchost.exe -k netsvcs

Name: PlugPlay
Description: Enables a computer to recognize and adapt to hardware changes
with little or no user input. Stopping or disabling this service will result
in system instability.
Startup Mode: Auto
Run from: C:\WINDOWS\system32\services.exe

Name: PolicyAgent
Description: Manages IP security policy and starts the ISAKMP/Oakley (IKE)
and the IP security driver.
Startup Mode: Auto
Run from: C:\WINDOWS\System32\lsass.exe

Name: ProtectedStorage
Description: Provides protected storage for sensitive data, such as private

Click STart, Run and type REGEDIT.EXE
Navigate to:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Double-click "ViewpointPhotosDeviceConnect" and enclose the existing Value
data within double-quotes, so that the following text:

C:\Program Files\Common Files\Viewpoint\Toolbar
Runtime\3.7.0\FotomatDeviceConnect.exe

becomes:

"C:\Program Files\Common Files\Viewpoint\Toolbar
Runtime\3.7.0\FotomatDeviceConnect.exe"

Close Regedit.exe

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Boblink" <(E-Mail Removed)> wrote in message
newsC6746E8-ADB7-4EF2-A28B-(E-Mail Removed)...
Hi, when I restart my WindowsXP Pro system, the first screen / window that
appears a blank window with C:\Program Files\Common as the heading. Nothing
appears in the box and Windows did not advise me that it was unable to close
a program before it shut down so I am at a loss for what may be causing this
and would appreciate your help. Thanks, Bob

Thanks Ramesh, I believe this is the information that you requested (less
the
un-needed data). Bob


-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

UpdateManager "C:\Program Files\Common Files\Sonic\Update
Manager\sgtray.exe" /r

TkBellExe "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
iTunesHelper "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task "C:\Program Files\QuickTime\qttask.exe"
-atboottime
OneCareUI "C:\Program Files\Microsoft Windows OneCare
Live\winssnotify.exe"
Windows Defender "C:\Program Files\Windows
Defender\MSASCui.exe" -hide
AdaptecDirectCD C:\Program Files\Adaptec\Easy CD Creator
5\DirectCD\DirectCD.exe
ViewMgr C:\Program Files\Viewpoint\Viewpoint
Manager\ViewMgr.exe
HP Software Update D:\HP Software Update\HPWuSchd2.exe
HP Component Manager "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
ViewpointPhotosDeviceConnect C:\Program Files\Common
Files\Viewpoint\Toolbar Runtime\3.7.0\FotomatDeviceConnect.exe
au "C:\Program Files\Dealio\DealioAu.exe"
Adobe Photo Downloader "C:\Program Files\Adobe\Photoshop Album
Starter Edition\3.0\Apps\apdproxy.exe"

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Registry --
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run

QuickenScheduledUpdates F:\QUICKEN\bagent.exe
ctfmon.exe C:\WINDOWS\system32\ctfmon.exe

-- Registry --
HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce

No Items Found

-- Start Menu - Current User --
No Items Found

-- Start Menu - All Users --
Adobe Reader Speed Launch.lnk
Microsoft Office.lnk
SMC2862W-G 54Mbps WLAN Monitor.lnk

Thank you for ALL your help Ramesh, unfortunately I still am UNABLE to follow
the directions you provided (as listed below).
When I look in:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

ViewpointPhotosDeviceConnect is NOT an option, the only thing listed is

OPTIONALCOMPONENTS with 3 sub-catagories
IMAIL
MAPI
MSFS

I can NOT locate ViewpointPhotosDeviceConnect.

Thanks,
Bob

==============================================
Click STart, Run and type REGEDIT.EXE
Navigate to:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Double-click "ViewpointPhotosDeviceConnect" and enclose the existing Value
data within double-quotes, so that the following text:

Hi.

>> OPTIONALCOMPONENTS with 3 sub-catagories

Don't look at the sub-keys. After selecting the "Run" branch, look in the
right pane for the value named "ViewpointPhotosDeviceConnect"

--
Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Boblink" <(E-Mail Removed)> wrote in message
news:C552AFDC-8A75-4C0A-8339-(E-Mail Removed)...
Thank you for ALL your help Ramesh, unfortunately I still am UNABLE to
follow
the directions you provided (as listed below).
When I look in:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

ViewpointPhotosDeviceConnect is NOT an option, the only thing listed is

OPTIONALCOMPONENTS with 3 sub-catagories
IMAIL
MAPI
MSFS

I can NOT locate ViewpointPhotosDeviceConnect.

Thanks,
Bob

==============================================
Click STart, Run and type REGEDIT.EXE
Navigate to:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run

Double-click "ViewpointPhotosDeviceConnect" and enclose the existing Value
data within double-quotes, so that the following text: