I cannot access the main system through Safe Mode, Repair, Clean Install -
nothing. All approaches state that C drive doesn't exist. Then I end up back
to the original error, Stop: OXC2 Bad_Pool_Caller.

Most of the repair/delete/diagniostics options offered for this assume you
have a system to work with. I can boot, but that's it. Is it possible my
drive is fried?

Thanks for your help,

Holly

proserose wrote:

> I cannot access the main system through Safe Mode, Repair, Clean Install -
> nothing. All approaches state that C drive doesn't exist. Then I end up
> back to the original error, Stop: OXC2 Bad_Pool_Caller.
>
> Most of the repair/delete/diagniostics options offered for this assume you
> have a system to work with. I can boot, but that's it. Is it possible my
> drive is fried?

Is the drive seen in the BIOS? If not, take it out and slave it in another
computer. If it can't be seen in the testbed box, then you know the drive
is dead. If it can be seen and accessed, then you know the original
motherboard connector is dead. If the latter, I would still test the drive
with a diagnostic utility from the hard drive mftr.

If you don't have a second computer with which to work, take your machine to
a professional computer repair shop (not your local version of BigStoreUSA)
for diagnosis and repair.

Malke
--
MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

I'm not sure what a "testbed box" is. Would it be possible to install Windows
onto a peripheral drive, connect it and boot from that rather than use two
computers?

Thanks

Holly



"Malke" wrote:

> proserose wrote:
>
> > I cannot access the main system through Safe Mode, Repair, Clean Install -
> > nothing. All approaches state that C drive doesn't exist. Then I end up
> > back to the original error, Stop: OXC2 Bad_Pool_Caller.
> >
> > Most of the repair/delete/diagniostics options offered for this assume you
> > have a system to work with. I can boot, but that's it. Is it possible my
> > drive is fried?
>
> Is the drive seen in the BIOS? If not, take it out and slave it in another
> computer. If it can't be seen in the testbed box, then you know the drive
> is dead. If it can be seen and accessed, then you know the original
> motherboard connector is dead. If the latter, I would still test the drive
> with a diagnostic utility from the hard drive mftr.
>
> If you don't have a second computer with which to work, take your machine to
> a professional computer repair shop (not your local version of BigStoreUSA)
> for diagnosis and repair.
>
> Malke
> --
> MS-MVP Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>

proserose wrote:

> I'm not sure what a "testbed box" is. Would it be possible to install
> Windows onto a peripheral drive, connect it and boot from that rather than
> use two computers?

A testbed box is a second computer used for .... testing. One of the things
you need to determine in your troubleshooting is whether the motherboard on
your computer is bad or just the hard drive or both. You can't do this
without a second computer. I don't know what you mean by "peripheral drive"
but if you mean an external drive, then the answer is no. You can't boot
Windows from an external drive.

If you don't have a second computer, then you will need to do the
troubleshooting at a friend's or take the machine to a shop.

Malke
--
MS-MVP Windows Shell/User
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic"

Thanks for taking the time to help me out, Malke.

Holly

"Malke" wrote:

> proserose wrote:
>
> > I'm not sure what a "testbed box" is. Would it be possible to install
> > Windows onto a peripheral drive, connect it and boot from that rather than
> > use two computers?
>
> A testbed box is a second computer used for .... testing. One of the things
> you need to determine in your troubleshooting is whether the motherboard on
> your computer is bad or just the hard drive or both. You can't do this
> without a second computer. I don't know what you mean by "peripheral drive"
> but if you mean an external drive, then the answer is no. You can't boot
> Windows from an external drive.
>
> If you don't have a second computer, then you will need to do the
> troubleshooting at a friend's or take the machine to a shop.
>
> Malke
> --
> MS-MVP Windows Shell/User
> Elephant Boy Computers
> www.elephantboycomputers.com
> "Don't Panic"
>