Hi
By the way do you see Business Tools ?You did state that you did check under
disabled items. If have the same then you can try creating a new profile in
Outlook by going to control panel > mail .Then try associating old BCM
database with the new profile.(You can also try a new database from the old
profile as well by going to file > datafile managment > remove bcm,close
outlook and add a new one from the datafile managment window).
With Regards
Raul Thomas
"gmlthink" <(E-Mail Removed)> wrote in message
news:6C72918A-9F40-4F24-A971-(E-Mail Removed)...
> Thanks for responding. I checked the registry and the key you specified
> was
> not llisted. Any other suggestions?
>
> "Raul" wrote:
>
>> Hi
>>
>> This was the solution provided if Qucik Books was causing an issue.But
>> looking at your error message they dont match.This is what you need to do
>> Goto > start > run > regedit browse to
>>
>> HKEY_CLASSES_ROOT\CLSID\{00000000-0000-0000-0000-000000000000}\InprocServer32
>>
>> and if they key does exist then rename the same to old
>>
>> (make sure you back up the registry)
>>
>> Hope this helps
>>
>> With Regards
>>
>> Raul Thomas
>>
>> "gmlthink" <(E-Mail Removed)> wrote in message
>> news:77F51731-49CD-4F8E-A79E-(E-Mail Removed)...
>> > Any suggestions on correcting this? I have already cleared the forms
>> > cache
>> > and checked to make sure BCM was not disabled. I also tried deleting
>> > outcmd.dat, extend.dat, and frmcache.dat (suggestion from microsoft
>> > help).
>> > Nothing has worked so far. I have read that there may be a conflict
>> > with
>> > quick books if anyone has any info on that.
>> >
>> > Thanks
>>
>>
>>
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