Thanks - all three of my clients are looking to avoid spending any
additional money. They already have purchased Goldmine, Act and had a
program written for them. They'd like to get off these systems and use
Outlook since BCM does nearly all that they need it for but it is lacking a
few key things -
1 Integration with Exchange so that contact info can be seen in OWA - if
they just let you synch the key data with a regular contact folder it would
be great - they could live without the activity although having that would
be great. Even if we bought some expensive CRM solution - it would probably
have the same weaknesses listed below.
2 Better documentation on how to run it off a server so that you don't have
to have someones workstation on all the time. I'm sure I could put outlook
on a server but I'd rather just run whatever version of SQL is necessary on
the serve and optimize the workstations for accessing the server.
3. It looks like the PPC client is for PPC 2003 - not for WM5. I doubt that
Word, Excel and Outlook won't be ready to run on Vista when it comes out.
4. Synching of the data wirelessly like you can your other exchange data
using a WM5 phone would be great - once again if just the key contact data
that currently sycnchs w/PPC would be great - once again if BCM had a synch
program for regular outlook contacts this could be done - it would strip out
the activity but that is better than not having the contact info. If we do
it manually - we have to know what contact info was updated and remember to
do the copy every time.
"BillR [MVP]" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> 1. None that I know of.
> 2. as above.
> 3. synch of BCM contact info can be done via the client machines.
> 4. BCM uses that instance of MSDE. It can be shared but suffers from MSDE
> restrictions.
>
> I think you should be looking more for CRM. BCM was more intended to be a
> single-user desktop application that has grown little to allow limited
> sharing.
>
> --
> Bill Rodgers MVP
> "Boe" <(E-Mail Removed)> wrote in message
> news:976206FC-9E54-47D0-9999-(E-Mail Removed)...
>> Hello,
>>
>> I'm reading through the documentation and the web site and it all looks
>> like
>> marketing propaganda. I can't find any info on what I would guess is
>> the
>> questions just about anyone would like info on. We're not looking for a
>> fancy CRM program but some of the basic additional functionality for
>> Outlook.
>> We use Goldmine but it seems like BCM with Exchange should be able to
>> have
>> some basic advantages that we can't seem to find.
>>
>> We are running Exchange 2k3 Enterprise with SP2 all our workstations have
>> office 2k3 Pro with all SPs and patches. I've only tried BCM on a
>> standalone workstation not connected to an exchange server.
>>
>> 1. I'd like to find info about integrating BC with Exchange (not
>> installed
>> on any machines yet). We'll only need one contact database for all our
>> users. - only 10 people will be accessing it.
>>
>> 2. I'd like to know how much will be accessable via Outlook Web Access.
>>
>> 3. Will BC info be synchable wirelessly on WM5 with Exchange 2k3 SP2 and
>> MSFT?
>>
>> 4. Does the BCM client for PPC work with WM5?
>>
>> 5. On my standalone workstation it installed a SQL client but it isn't
>> attached to any server - what is the purpose of it?
>>
>> Thanks!
>>
>>
>> ----------------
>> This post is a suggestion for Microsoft, and Microsoft responds to the
>> suggestions with the most votes. To vote for this suggestion, click the
>> "I
>> Agree" button in the message pane. If you do not see the button, follow
>> this
>> link to open the suggestion in the Microsoft Web-based Newsreader and
>> then
>> click "I Agree" in the message pane.
>>
>> http://www.microsoft.com/office/comm...ic.outlook.bcm
>
>
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