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Burnt out pixel, is it a warrenty item

 
 
=?Utf-8?B?SEFXQUlJQU5USU0=?=
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      11th Oct 2005
I have a new laptop, under warrentee, 10 months old. During the windows start
up with black screen I notice one pixel is burning bright. Is it burned out?
Also would this be considered a warrenteable item being only one pixel and
would it lead to possibly more pixel failure? All input is would be would be
apreceiated and considered before I contact manufacturer.
Thanks;
Tim
 
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Adrian Brown
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      12th Oct 2005
I Imagine it comes under the same warranty that alot of the TFT screens my
company purchases, which means its only a warrentee issue if 10 or more
pixels are out. Saying that - some companies will consider it if the pixel
is in the major screen area.

"HAWAIIANTIM" <(E-Mail Removed)> wrote in message
news:65F70613-452E-4A25-A1BC-(E-Mail Removed)...
>I have a new laptop, under warrentee, 10 months old. During the windows
>start
> up with black screen I notice one pixel is burning bright. Is it burned
> out?
> Also would this be considered a warrenteable item being only one pixel and
> would it lead to possibly more pixel failure? All input is would be would
> be
> apreceiated and considered before I contact manufacturer.
> Thanks;
> Tim



 
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Pegasus \(MVP\)
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      12th Oct 2005
It depends on the wording in your warranty statement.


"HAWAIIANTIM" <(E-Mail Removed)> wrote in message
news:65F70613-452E-4A25-A1BC-(E-Mail Removed)...
> I have a new laptop, under warrentee, 10 months old. During the windows

start
> up with black screen I notice one pixel is burning bright. Is it burned

out?
> Also would this be considered a warrenteable item being only one pixel and
> would it lead to possibly more pixel failure? All input is would be would

be
> apreceiated and considered before I contact manufacturer.
> Thanks;
> Tim



 
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Jason Tsang
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      12th Oct 2005
Check with your manufacturer's policy.

Some will warranty on one broken pixel, some need as much as ten.

--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"HAWAIIANTIM" <(E-Mail Removed)> wrote in message
news:65F70613-452E-4A25-A1BC-(E-Mail Removed)...
>I have a new laptop, under warrentee, 10 months old. During the windows
>start
> up with black screen I notice one pixel is burning bright. Is it burned
> out?
> Also would this be considered a warrenteable item being only one pixel and
> would it lead to possibly more pixel failure? All input is would be would
> be
> apreceiated and considered before I contact manufacturer.
> Thanks;
> Tim



 
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Leythos
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      12th Oct 2005
In article <65F70613-452E-4A25-A1BC-(E-Mail Removed)>,
(E-Mail Removed) says...
> I have a new laptop, under warrentee, 10 months old. During the windows start
> up with black screen I notice one pixel is burning bright. Is it burned out?
> Also would this be considered a warrenteable item being only one pixel and
> would it lead to possibly more pixel failure? All input is would be would be
> apreceiated and considered before I contact manufacturer.


I hate to tell you this, but most vendors have a "number of bad/dead
pixels" rule - some allow as many as 15 dead/bad pixels before the even
think about replacing the laptop/screen....

Check with the vendor - my guess is that with just 1 you are screwed.

--

(E-Mail Removed)
remove 999 in order to email me
 
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Jupiter Jones [MVP]
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      12th Oct 2005
Tim;
Read your specific warranty.
You are probably well within acceptable criteria.
Generally one anywhere is a non issue.
It becomes an issue as the number grows.
Also the location makes a difference, but not with just one.

Lightly tapping the back behind the pixel often resolves the issue.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar
http://www.dts-l.org


"HAWAIIANTIM" <(E-Mail Removed)> wrote in message
news:65F70613-452E-4A25-A1BC-(E-Mail Removed)...
>I have a new laptop, under warrentee, 10 months old. During the windows
>start
> up with black screen I notice one pixel is burning bright. Is it burned
> out?
> Also would this be considered a warrenteable item being only one pixel and
> would it lead to possibly more pixel failure? All input is would be would
> be
> apreceiated and considered before I contact manufacturer.
> Thanks;
> Tim



 
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=?Utf-8?B?SEFXQUlJQU5USU0=?=
Guest
Posts: n/a
 
      12th Oct 2005
Thanks,
I belive you are all right and will look into it.
MAHALO AND ALOHA!!!;
Tim

"HAWAIIANTIM" wrote:

> I have a new laptop, under warrentee, 10 months old. During the windows start
> up with black screen I notice one pixel is burning bright. Is it burned out?
> Also would this be considered a warrenteable item being only one pixel and
> would it lead to possibly more pixel failure? All input is would be would be
> apreceiated and considered before I contact manufacturer.
> Thanks;
> Tim

 
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