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Bug in the search feature

 
 
=?Utf-8?B?ZGVzZXJ0LW1hbmlh?=
Guest
Posts: n/a
 
      2nd Oct 2007
Hello,

Here is the issue: When some users do a "find" or "advanced find" in their
mailboxes to search for items, they get old items first on top and then the
newest items at the bottom in the result pane. Is this a bug in outlook? Is
there a setting where this can be changed. Just yo add we have outlook 2003
SP across the board connecting to exchange 2003 SP2. We do not use cached
mode. I hope this helps.
 
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Diane Poremsky [MVP]
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Posts: n/a
 
      2nd Oct 2007
Its a known issue - it's always found older items first, then newer... but
the sort order should be based on the sort order in the folder. IE, if you
sort newest on top, they will sort newest on top.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"desert-mania" <(E-Mail Removed)> wrote in message
news:E70FF59B-B689-41AF-ADE5-(E-Mail Removed)...
> Hello,
>
> Here is the issue: When some users do a "find" or "advanced find" in their
> mailboxes to search for items, they get old items first on top and then
> the
> newest items at the bottom in the result pane. Is this a bug in outlook?
> Is
> there a setting where this can be changed. Just yo add we have outlook
> 2003
> SP across the board connecting to exchange 2003 SP2. We do not use cached
> mode. I hope this helps.


 
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=?Utf-8?B?ZGVzZXJ0LW1hbmlh?=
Guest
Posts: n/a
 
      2nd Oct 2007
Thanks for the reply. So If I understand this correctly, it's a know issue
and users have to clieck on receive to sort either ascendant or descendant? I
guess my question is what triggers this change all of a sudden. Is there an
outlook flag that controls this and which we can see using MFCMAPI? Will
creating a new outlook profile resolve this? I am not sure if this helps but
I also noticed this issue when moving users between exchange mailbox servers.

Thanks

"Diane Poremsky [MVP]" wrote:

> Its a known issue - it's always found older items first, then newer... but
> the sort order should be based on the sort order in the folder. IE, if you
> sort newest on top, they will sort newest on top.
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "desert-mania" <(E-Mail Removed)> wrote in message
> news:E70FF59B-B689-41AF-ADE5-(E-Mail Removed)...
> > Hello,
> >
> > Here is the issue: When some users do a "find" or "advanced find" in their
> > mailboxes to search for items, they get old items first on top and then
> > the
> > newest items at the bottom in the result pane. Is this a bug in outlook?
> > Is
> > there a setting where this can be changed. Just yo add we have outlook
> > 2003
> > SP across the board connecting to exchange 2003 SP2. We do not use cached
> > mode. I hope this helps.

>

 
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Diane Poremsky [MVP]
Guest
Posts: n/a
 
      2nd Oct 2007
It's not profile based, it's mailbox/pst based - importing will screw it up.
On a completely new, clean mailbox or pst, the items will be found newest to
oldest, as expected. The change to WDS in Outlook 2007 eliminates the
problem.

There apparently is a flag, otherwise it would always work as expected, but
I don't know what it is. I haven't had time to check it out, in part because
I now use ol2007 - but i'm thinking its related to the date the mailbox/pst
was created and the date on the messages - the difference on a new mailbox
and older messages somehow messes the search function up.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
Outlook 2007: http://www.slipstick.com/outlook/ol2007/

Outlook Tips by email:
dailytips-subscribe-(E-Mail Removed)

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:
EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)


"desert-mania" <(E-Mail Removed)> wrote in message
news:F2190BF5-D2F9-4D41-8DEF-(E-Mail Removed)...
> Thanks for the reply. So If I understand this correctly, it's a know issue
> and users have to clieck on receive to sort either ascendant or
> descendant? I
> guess my question is what triggers this change all of a sudden. Is there
> an
> outlook flag that controls this and which we can see using MFCMAPI? Will
> creating a new outlook profile resolve this? I am not sure if this helps
> but
> I also noticed this issue when moving users between exchange mailbox
> servers.
>
> Thanks
>
> "Diane Poremsky [MVP]" wrote:
>
>> Its a known issue - it's always found older items first, then newer...
>> but
>> the sort order should be based on the sort order in the folder. IE, if
>> you
>> sort newest on top, they will sort newest on top.
>>
>> --
>> Diane Poremsky [MVP - Outlook]
>> Author, Teach Yourself Outlook 2003 in 24 Hours
>> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
>> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>>
>> Outlook Tips by email:
>> dailytips-subscribe-(E-Mail Removed)
>>
>> Outlook Tips: http://www.outlook-tips.net/
>> Outlook & Exchange Solutions Center: http://www.slipstick.com
>> Subscribe to Exchange Messaging Outlook newsletter:
>> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>>
>>
>> "desert-mania" <(E-Mail Removed)> wrote in message
>> news:E70FF59B-B689-41AF-ADE5-(E-Mail Removed)...
>> > Hello,
>> >
>> > Here is the issue: When some users do a "find" or "advanced find" in
>> > their
>> > mailboxes to search for items, they get old items first on top and then
>> > the
>> > newest items at the bottom in the result pane. Is this a bug in
>> > outlook?
>> > Is
>> > there a setting where this can be changed. Just yo add we have outlook
>> > 2003
>> > SP across the board connecting to exchange 2003 SP2. We do not use
>> > cached
>> > mode. I hope this helps.

>>


 
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=?Utf-8?B?ZGVzZXJ0LW1hbmlh?=
Guest
Posts: n/a
 
      3rd Oct 2007
One thing I am not clear about. If this issue is mailbox related and not
profile, why is it that when I log in to the mailbox as an admin I do not
experience the issue? If it's mailbox based then I should be able to
experience the issue regardless of how I am accessing it.

Thanks

"Diane Poremsky [MVP]" wrote:

> It's not profile based, it's mailbox/pst based - importing will screw it up.
> On a completely new, clean mailbox or pst, the items will be found newest to
> oldest, as expected. The change to WDS in Outlook 2007 eliminates the
> problem.
>
> There apparently is a flag, otherwise it would always work as expected, but
> I don't know what it is. I haven't had time to check it out, in part because
> I now use ol2007 - but i'm thinking its related to the date the mailbox/pst
> was created and the date on the messages - the difference on a new mailbox
> and older messages somehow messes the search function up.
>
>
> --
> Diane Poremsky [MVP - Outlook]
> Author, Teach Yourself Outlook 2003 in 24 Hours
> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
>
> Outlook Tips by email:
> dailytips-subscribe-(E-Mail Removed)
>
> Outlook Tips: http://www.outlook-tips.net/
> Outlook & Exchange Solutions Center: http://www.slipstick.com
> Subscribe to Exchange Messaging Outlook newsletter:
> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
>
>
> "desert-mania" <(E-Mail Removed)> wrote in message
> news:F2190BF5-D2F9-4D41-8DEF-(E-Mail Removed)...
> > Thanks for the reply. So If I understand this correctly, it's a know issue
> > and users have to clieck on receive to sort either ascendant or
> > descendant? I
> > guess my question is what triggers this change all of a sudden. Is there
> > an
> > outlook flag that controls this and which we can see using MFCMAPI? Will
> > creating a new outlook profile resolve this? I am not sure if this helps
> > but
> > I also noticed this issue when moving users between exchange mailbox
> > servers.
> >
> > Thanks
> >
> > "Diane Poremsky [MVP]" wrote:
> >
> >> Its a known issue - it's always found older items first, then newer...
> >> but
> >> the sort order should be based on the sort order in the folder. IE, if
> >> you
> >> sort newest on top, they will sort newest on top.
> >>
> >> --
> >> Diane Poremsky [MVP - Outlook]
> >> Author, Teach Yourself Outlook 2003 in 24 Hours
> >> Need Help with Common Tasks? http://www.outlook-tips.net/beginner/
> >> Outlook 2007: http://www.slipstick.com/outlook/ol2007/
> >>
> >> Outlook Tips by email:
> >> dailytips-subscribe-(E-Mail Removed)
> >>
> >> Outlook Tips: http://www.outlook-tips.net/
> >> Outlook & Exchange Solutions Center: http://www.slipstick.com
> >> Subscribe to Exchange Messaging Outlook newsletter:
> >> EMO-NEWSLETTER-SUBSCRIBE-(E-Mail Removed)
> >>
> >>
> >> "desert-mania" <(E-Mail Removed)> wrote in message
> >> news:E70FF59B-B689-41AF-ADE5-(E-Mail Removed)...
> >> > Hello,
> >> >
> >> > Here is the issue: When some users do a "find" or "advanced find" in
> >> > their
> >> > mailboxes to search for items, they get old items first on top and then
> >> > the
> >> > newest items at the bottom in the result pane. Is this a bug in
> >> > outlook?
> >> > Is
> >> > there a setting where this can be changed. Just yo add we have outlook
> >> > 2003
> >> > SP across the board connecting to exchange 2003 SP2. We do not use
> >> > cached
> >> > mode. I hope this helps.
> >>

>

 
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