Hi
I am running XP Pro.
Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
The message indicates a memory dump??

My Computer is configured to display stop errors as below:
System Properties | Advanced | Startup and Recovery Settings | System
Failure.....
...... | Automatic Restart Box unchecked.

I switched the system off before taking note of the error.....[silly I know
]!!

Question 1
Does XP Pro keep a log history of stop errors, if so where do I locate them?

Question 2
Any other advice that may assist me locate the cause of the error would be
appreciated.

Thanks in advance

Dermot wrote:

> Hi
> I am running XP Pro.
> Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
> The message indicates a memory dump??
>
> My Computer is configured to display stop errors as below:
> System Properties | Advanced | Startup and Recovery Settings | System
> Failure.....
> ..... | Automatic Restart Box unchecked.
>
> I switched the system off before taking note of the error.....[silly I
> know
> ]!!
>
> Question 1
> Does XP Pro keep a log history of stop errors, if so where do I locate
> them?
>
> Question 2
> Any other advice that may assist me locate the cause of the error would be
> appreciated.

You can research Stop Errors here:

http://www.aumha.org/win5/kbestop.htm

The clicking sound makes me think your hard drive is going. Test the hard
drive with a diagnostic utility downloaded from the drive mftr.'s website.
You will create a bootable CD with the file you download. You will need
third-party burning software to do this such as Roxio, Nero, or the free
CDBurnerXP Pro. Burn as an image, not as data.

http://www.cdburnerxp.se/

Boot with the CD you made and do a thorough test of the drive. If it fails
any physical tests, replace it.

Malke
--
MS-MVP
Elephant Boy Computers - Don't Panic!
FAQ - http://www.elephantboycomputers.com/#FAQ

Hi Malke
Thanks for the reply.

I downloaded Hitachi's Disk Fitness Test and the drive passed the Advanced
Test.

Being an intermittent problem....the pass doesn't reassure me.

I got the Stop error this time: 0x00000024....so I will check it out at your
link thanks.

If you have any other suggestions please post, thanks.

"Malke" wrote:

> Dermot wrote:
>
> > Hi
> > I am running XP Pro.
> > Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
> > The message indicates a memory dump??
> >
> > My Computer is configured to display stop errors as below:
> > System Properties | Advanced | Startup and Recovery Settings | System
> > Failure.....
> > ..... | Automatic Restart Box unchecked.
> >
> > I switched the system off before taking note of the error.....[silly I
> > know
> > ]!!
> >
> > Question 1
> > Does XP Pro keep a log history of stop errors, if so where do I locate
> > them?
> >
> > Question 2
> > Any other advice that may assist me locate the cause of the error would be
> > appreciated.
>
> You can research Stop Errors here:
>
> http://www.aumha.org/win5/kbestop.htm
>
> The clicking sound makes me think your hard drive is going. Test the hard
> drive with a diagnostic utility downloaded from the drive mftr.'s website.
> You will create a bootable CD with the file you download. You will need
> third-party burning software to do this such as Roxio, Nero, or the free
> CDBurnerXP Pro. Burn as an image, not as data.
>
> http://www.cdburnerxp.se/
>
> Boot with the CD you made and do a thorough test of the drive. If it fails
> any physical tests, replace it.
>
> Malke
> --
> MS-MVP
> Elephant Boy Computers - Don't Panic!
> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>

Have you checked your Event Viewer for any error messages?

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Dermot" <(E-Mail Removed)> wrote in message
news:151F0B21-0DD6-4923-B43D-(E-Mail Removed)...
> Hi
> I am running XP Pro.
> Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
> The message indicates a memory dump??
>
> My Computer is configured to display stop errors as below:
> System Properties | Advanced | Startup and Recovery Settings | System
> Failure.....
> ..... | Automatic Restart Box unchecked.
>
> I switched the system off before taking note of the error.....[silly I
> know
> ]!!
>
> Question 1
> Does XP Pro keep a log history of stop errors, if so where do I locate
> them?
>
> Question 2
> Any other advice that may assist me locate the cause of the error would be
> appreciated.
>
> Thanks in advance
>
>
>
>

Dermot

Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793935.aspx

0x00000024: NTFS_FILE_SYSTEM
(A problem occurred within NTFS.SYS, the driver file that allows the
system to read and write to NTFS file system drives. There may be a
physical problem with the disk, or an Interrupt Request Packet (IRP) may
be corrupted. Other common causes include heavy hard drive
fragmentation, heavy file I/O, problems with some types of
drive-mirroring software, or some antivirus software. I suggest running
ChkDsk or ScanDisk as a first step; then disable all file system filters
such as virus scanners, firewall software, or backup utilities. Check
the file properties of NTFS.SYS to ensure it matches the current OS or
SP version. Update all disk, tape backup, CD-ROM, or removable device
drivers to the most current versions.
Source: http://aumha.org/a/stop.htm

Try HD Tune(freeware) as you can see the SMART
information relating to the drive etc.

Download and run it and see what it turns up.
http://www.hdtune.com/

Select the Info tabs and place the cursor on the drive under Drive
letter and then double click the two page icon ( copy to Clipboard )
and copy into a further message.

Select the Health tab and then double click the two page icon ( copy to
Clipboard ) and copy into a further message. Make sure you do a full
surface scan with HD Tune.

Open Disk Defragmenter and click on Analyse. Select View Report and
click on Save As and Save. Now find VolumeC.txt in your My Documents
Folder and post a copy. Do this before running Disk Defragmenter as it
is more informative.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dermot wrote:
> Hi Malke
> Thanks for the reply.
>
> I downloaded Hitachi's Disk Fitness Test and the drive passed the
> Advanced Test.
>
> Being an intermittent problem....the pass doesn't reassure me.
>
> I got the Stop error this time: 0x00000024....so I will check it out
> at your link thanks.
>
> If you have any other suggestions please post, thanks.
>
> "Malke" wrote:
>
>> Dermot wrote:
>>
>>> Hi
>>> I am running XP Pro.
>>> Intermittently my PC hard drive clicks then produces a BSOD Stop
>>> Error. The message indicates a memory dump??
>>>
>>> My Computer is configured to display stop errors as below:
>>> System Properties | Advanced | Startup and Recovery Settings |
>>> System Failure.....
>>> ..... | Automatic Restart Box unchecked.
>>>
>>> I switched the system off before taking note of the
>>> error.....[silly I know
>>> ]!!
>>>
>>> Question 1
>>> Does XP Pro keep a log history of stop errors, if so where do I
>>> locate them?
>>>
>>> Question 2
>>> Any other advice that may assist me locate the cause of the error
>>> would be appreciated.
>>
>> You can research Stop Errors here:
>>
>> http://www.aumha.org/win5/kbestop.htm
>>
>> The clicking sound makes me think your hard drive is going. Test the
>> hard drive with a diagnostic utility downloaded from the drive
>> mftr.'s website. You will create a bootable CD with the file you
>> download. You will need third-party burning software to do this such
>> as Roxio, Nero, or the free CDBurnerXP Pro. Burn as an image, not as
>> data.
>>
>> http://www.cdburnerxp.se/
>>
>> Boot with the CD you made and do a thorough test of the drive. If it
>> fails any physical tests, replace it.
>>
>> Malke
>> --
>> MS-MVP
>> Elephant Boy Computers - Don't Panic!
>> FAQ - http://www.elephantboycomputers.com/#FAQ

Thanks for the reply and links Gerry

Posted below it the information collated from hdtune.
Please post back with any further suggestions.

HD Tune: IC35L090AVV207-0 Information

Firmware version : V23OA66A
Serial number : VNVC00G3EE1EKX
Capacity : 76.7 GB (~82.3 GB)
Buffer size : 1865216 bytes
Standard : ATA/ATAPI-0
Supported mode : UDMA Mode 5 (Ultra ATA/100)
Current mode : UDMA Mode 5 (Ultra ATA/100)

S.M.A.R.T : yes
48-bit Address : yes
Read Look-Ahead : yes
Write Cache : yes
Host Protected Area : yes
Device Configuration Overlay : yes
Automatic Acoustic Management: yes
Power Management : yes
Advanced Power Management : yes
Power-up in Standby : yes
Security Mode : yes
Firmware Upgradable : no

Partition : 1
Drive letter : C:\
Label :
Capacity : 78528 MB
Usage : 47.67%
Type : NTFS
Bootable : Yes

HD Tune: IC35L090AVV207-0 Health

ID Current Worst ThresholdData Status

(01) Raw Read Error Rate 100 100 60 0 Ok

(02) Throughput Performance 100 100 50 0 Ok

(03) Spin Up Time 91 91 24 17039702 Ok

(04) Start/Stop Count 99 99 0 4130 Ok

(05) Reallocated Sector Count 100 100 5 0 Ok

(07) Seek Error Rate 100 100 67 0 Ok

(08) Seek Time Performance 100 100 20 0 Ok

(09) Power On Hours Count 100 100 0 5321 Ok

(0A) Spin Retry Count 95 95 60 1 Ok

(0C) Power Cycle Count 99 99 0 4109 Ok

(C0) Power Off Retract Count 97 97 50 4148 Ok

(C1) Load Cycle Count 97 97 50 4148 Ok

(C2) Temperature 144 144 0 720934 Ok

(C4) Reallocated Event Count 100 100 0 0 Ok

(C5) Current Pending Sector 100 100 0 4 Ok

(C6) Offline Uncorrectable 100 100 0 0 Ok

(C7) Ultra DMA CRC Error Count 200 200 0 366 Ok


Power On Time : 5321
Health Status : Ok

HD Tune: IC35L090AVV207-0 Error Scan
Scanned data : 78502 MB
Damaged Blocks : 0.0 %
Elapsed Time : 31:27

Before Defragmenting : VolumeC.txt
Volume (C
Volume size = 76.69 GB
Cluster size = 4 KB
Used space = 36.57 GB
Free space = 40.12 GB
Percent free space = 52 %

Volume fragmentation
Total fragmentation = 2 %
File fragmentation = 5 %
Free space fragmentation = 0 %

File fragmentation
Total files = 84,720
Average file size = 605 KB
Total fragmented files = 1,940
Total excess fragments = 13,863
Average fragments per file = 1.16

Pagefile fragmentation
Pagefile size = 1.50 GB
Total fragments = 1

Folder fragmentation
Total folders = 6,650
Fragmented folders = 77
Excess folder fragments = 657

Master File Table (MFT) fragmentation
Total MFT size = 97 MB
MFT record count = 91,796
Percent MFT in use = 92 %
Total MFT fragments = 4

--------------------------------------------------------------------------------
Fragments File Size Most fragmented files
927 4 MB \Documents and Settings\All
Users\Application Data\Avg8\Log\avildr.log
615 9 MB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgupd.log
408 202 MB \Documents and Settings\Dermot Hayes\My
Documents\My Videos\DivX Movies\Temporary Downloaded Files\A Broken Life
(2008) DVDRip XviD DOMiNO Release.divx.part
354 27 MB \WINDOWS\system32\drivers\fidbox.dat
317 4 MB \WINDOWS\Internet Logs\tvDebug.log
286 52 MB \System Volume
Information\_restore{120743AF-BFE3-46C5-A0A6-2E3F73AE57CC}\RP143\A0138508.exe
277 1 KB \WINDOWS\system32\config\system.LOG
249 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgwd.log.2
241 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgwd.log.3
238 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgwd.log.1
228 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgcore.log.6
206 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avglng.log.1
199 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgcore.log.7
177 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgsched.log.4
168 707 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgwd.log
161 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgsched.log.2
161 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgsched.log.3
160 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgsched.log.1
157 1,000 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgcore.log.2
156 8 MB \Documents and Settings\All
Users\Application Data\AOL\C_AOL 9.0\organize\dermothayes05
132 592 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avglng.log
111 20 MB
\RECYCLER\S-1-5-21-1935655697-2147096767-1060284298-1003\Dc3\Flat Stanley
Letter\Flat Stanley Visits Glasgow.doc
106 20 MB \Documents and Settings\Dermot
Hayes\Desktop\Flat Stanley Visits Glasgow\All Flat Stanley's Pictures\Flat
Stanley Letter\Flat Stanley Visits Glasgow.doc
101 8 MB \Documents and Settings\Dermot
Hayes\Desktop\01 Track 01 - Acoustic Pop in G Major.mp3
96 11 MB \Documents and Settings\Dermot
Hayes\Desktop\Flat Stanley Visits Glasgow\All Flat Stanley's Pictures\Flat
Stanley Letter\Granny and Jack.doc
94 394 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgwdsvc.log
92 26 MB \Documents and Settings\All
Users\Application Data\AOL\C_AOL 9.0\idb\main.idx
85 360 KB \System Volume
Information\_restore{120743AF-BFE3-46C5-A0A6-2E3F73AE57CC}\RP148
84 486 KB \Documents and Settings\All
Users\Application Data\Avg8\Log\avgsched.log


"Gerry" wrote:

> Dermot
>
> Background information on Stop Error message
> http://msdn2.microsoft.com/en-us/library/ms793935.aspx
>
> 0x00000024: NTFS_FILE_SYSTEM
> (A problem occurred within NTFS.SYS, the driver file that allows the
> system to read and write to NTFS file system drives. There may be a
> physical problem with the disk, or an Interrupt Request Packet (IRP) may
> be corrupted. Other common causes include heavy hard drive
> fragmentation, heavy file I/O, problems with some types of
> drive-mirroring software, or some antivirus software. I suggest running
> ChkDsk or ScanDisk as a first step; then disable all file system filters
> such as virus scanners, firewall software, or backup utilities. Check
> the file properties of NTFS.SYS to ensure it matches the current OS or
> SP version. Update all disk, tape backup, CD-ROM, or removable device
> drivers to the most current versions.
> Source: http://aumha.org/a/stop.htm
>
> Try HD Tune(freeware) as you can see the SMART
> information relating to the drive etc.
>
> Download and run it and see what it turns up.
> http://www.hdtune.com/
>
> Select the Info tabs and place the cursor on the drive under Drive
> letter and then double click the two page icon ( copy to Clipboard )
> and copy into a further message.
>
> Select the Health tab and then double click the two page icon ( copy to
> Clipboard ) and copy into a further message. Make sure you do a full
> surface scan with HD Tune.
>
> Open Disk Defragmenter and click on Analyse. Select View Report and
> click on Save As and Save. Now find VolumeC.txt in your My Documents
> Folder and post a copy. Do this before running Disk Defragmenter as it
> is more informative.
>
> --
>
>
>
> Hope this helps.
>
> Gerry
> ~~~~
> FCA
> Stourport, England
> Enquire, plan and execute
> ~~~~~~~~~~~~~~~~~~~
>
>
> Dermot wrote:
> > Hi Malke
> > Thanks for the reply.
> >
> > I downloaded Hitachi's Disk Fitness Test and the drive passed the
> > Advanced Test.
> >
> > Being an intermittent problem....the pass doesn't reassure me.
> >
> > I got the Stop error this time: 0x00000024....so I will check it out
> > at your link thanks.
> >
> > If you have any other suggestions please post, thanks.
> >
> > "Malke" wrote:
> >
> >> Dermot wrote:
> >>
> >>> Hi
> >>> I am running XP Pro.
> >>> Intermittently my PC hard drive clicks then produces a BSOD Stop
> >>> Error. The message indicates a memory dump??
> >>>
> >>> My Computer is configured to display stop errors as below:
> >>> System Properties | Advanced | Startup and Recovery Settings |
> >>> System Failure.....
> >>> ..... | Automatic Restart Box unchecked.
> >>>
> >>> I switched the system off before taking note of the
> >>> error.....[silly I know
> >>> ]!!
> >>>
> >>> Question 1
> >>> Does XP Pro keep a log history of stop errors, if so where do I
> >>> locate them?
> >>>
> >>> Question 2
> >>> Any other advice that may assist me locate the cause of the error
> >>> would be appreciated.
> >>
> >> You can research Stop Errors here:
> >>
> >> http://www.aumha.org/win5/kbestop.htm
> >>
> >> The clicking sound makes me think your hard drive is going. Test the
> >> hard drive with a diagnostic utility downloaded from the drive
> >> mftr.'s website. You will create a bootable CD with the file you
> >> download. You will need third-party burning software to do this such
> >> as Roxio, Nero, or the free CDBurnerXP Pro. Burn as an image, not as
> >> data.
> >>
> >> http://www.cdburnerxp.se/
> >>
> >> Boot with the CD you made and do a thorough test of the drive. If it
> >> fails any physical tests, replace it.
> >>
> >> Malke
> >> --
> >> MS-MVP
> >> Elephant Boy Computers - Don't Panic!
> >> FAQ - http://www.elephantboycomputers.com/#FAQ
>
>
>

Hi Randem
Thanks for your reply.
Where do I find the "Event Viewer"
Thanks in advance

"Randem" wrote:

> Have you checked your Event Viewer for any error messages?
>
> --
> Randem Systems
> Your Installation Specialist
> The Top Inno Setup Script Generator
> http://www.randem.com/innoscript.html
> http://www.rndem.com/installerproblems.html
> http://www.randem.com/vistainstalls.html
> http://www.financialtrainingservices.org
>
>
> "Dermot" <(E-Mail Removed)> wrote in message
> news:151F0B21-0DD6-4923-B43D-(E-Mail Removed)...
> > Hi
> > I am running XP Pro.
> > Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
> > The message indicates a memory dump??
> >
> > My Computer is configured to display stop errors as below:
> > System Properties | Advanced | Startup and Recovery Settings | System
> > Failure.....
> > ..... | Automatic Restart Box unchecked.
> >
> > I switched the system off before taking note of the error.....[silly I
> > know
> > ]!!
> >
> > Question 1
> > Does XP Pro keep a log history of stop errors, if so where do I locate
> > them?
> >
> > Question 2
> > Any other advice that may assist me locate the cause of the error would be
> > appreciated.
> >
> > Thanks in advance
> >
> >
> >
> >
>
>
>

Look in Start->Control Panel->Administrative Tools

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
http://www.rndem.com/installerproblems.html
http://www.randem.com/vistainstalls.html
http://www.financialtrainingservices.org


"Dermot" <(E-Mail Removed)> wrote in message
news:BD561EFB-7EFC-436C-BDF6-(E-Mail Removed)...
> Hi Randem
> Thanks for your reply.
> Where do I find the "Event Viewer"
> Thanks in advance
>
> "Randem" wrote:
>
>> Have you checked your Event Viewer for any error messages?
>>
>> --
>> Randem Systems
>> Your Installation Specialist
>> The Top Inno Setup Script Generator
>> http://www.randem.com/innoscript.html
>> http://www.rndem.com/installerproblems.html
>> http://www.randem.com/vistainstalls.html
>> http://www.financialtrainingservices.org
>>
>>
>> "Dermot" <(E-Mail Removed)> wrote in message
>> news:151F0B21-0DD6-4923-B43D-(E-Mail Removed)...
>> > Hi
>> > I am running XP Pro.
>> > Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
>> > The message indicates a memory dump??
>> >
>> > My Computer is configured to display stop errors as below:
>> > System Properties | Advanced | Startup and Recovery Settings | System
>> > Failure.....
>> > ..... | Automatic Restart Box unchecked.
>> >
>> > I switched the system off before taking note of the error.....[silly I
>> > know
>> > ]!!
>> >
>> > Question 1
>> > Does XP Pro keep a log history of stop errors, if so where do I locate
>> > them?
>> >
>> > Question 2
>> > Any other advice that may assist me locate the cause of the error would
>> > be
>> > appreciated.
>> >
>> > Thanks in advance
>> >
>> >
>> >
>> >
>>
>>
>>

Dermot

I can see no obvious problems there.

What software changes did you make prior to the problem first arising.

Are there any yellow question marks in Device Manager? Right click on
the My Computer icon on your Desktop and select Properties,
Hardware,Device Manager. If yes what is the Device Error code?

Try Start, Run, type "sigverif.exe" without quotes and hit OK. What
drivers are listed as unsigned? Disregard those which are not checked.

A tip for posting copies of Error Reports! Run Event Viewer and double
click on the error you want to copy. In the window, which appears is a
button resembling two pages. Click the button and close Event
Viewer.Now start your message (email) and do a paste into the body of
the message. Make sure this is the first paste after exiting from
Event Viewer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~


Dermot wrote:
> Thanks for the reply and links Gerry
>
> Posted below it the information collated from hdtune.
> Please post back with any further suggestions.
>
> HD Tune: IC35L090AVV207-0 Information
>
> Firmware version : V23OA66A
> Serial number : VNVC00G3EE1EKX
> Capacity : 76.7 GB (~82.3 GB)
> Buffer size : 1865216 bytes
> Standard : ATA/ATAPI-0
> Supported mode : UDMA Mode 5 (Ultra ATA/100)
> Current mode : UDMA Mode 5 (Ultra ATA/100)
>
> S.M.A.R.T : yes
> 48-bit Address : yes
> Read Look-Ahead : yes
> Write Cache : yes
> Host Protected Area : yes
> Device Configuration Overlay : yes
> Automatic Acoustic Management: yes
> Power Management : yes
> Advanced Power Management : yes
> Power-up in Standby : yes
> Security Mode : yes
> Firmware Upgradable : no
>
> Partition : 1
> Drive letter : C:\
> Label :
> Capacity : 78528 MB
> Usage : 47.67%
> Type : NTFS
> Bootable : Yes
>
> HD Tune: IC35L090AVV207-0 Health
>
> ID Current Worst ThresholdData
> Status
>
> (01) Raw Read Error Rate 100 100 60 0
> Ok
>
> (02) Throughput Performance 100 100 50 0
> Ok
>
> (03) Spin Up Time 91 91 24 17039702
> Ok
>
> (04) Start/Stop Count 99 99 0 4130
> Ok
>
> (05) Reallocated Sector Count 100 100 5 0
> Ok
>
> (07) Seek Error Rate 100 100 67 0
> Ok
>
> (08) Seek Time Performance 100 100 20 0
> Ok
>
> (09) Power On Hours Count 100 100 0 5321
> Ok
>
> (0A) Spin Retry Count 95 95 60 1
> Ok
>
> (0C) Power Cycle Count 99 99 0 4109
> Ok
>
> (C0) Power Off Retract Count 97 97 50 4148
> Ok
>
> (C1) Load Cycle Count 97 97 50 4148
> Ok
>
> (C2) Temperature 144 144 0 720934
> Ok
>
> (C4) Reallocated Event Count 100 100 0 0
> Ok
>
> (C5) Current Pending Sector 100 100 0 4
> Ok
>
> (C6) Offline Uncorrectable 100 100 0 0
> Ok
>
> (C7) Ultra DMA CRC Error Count 200 200 0 366
> Ok
>
>
> Power On Time : 5321
> Health Status : Ok
>
> HD Tune: IC35L090AVV207-0 Error Scan
> Scanned data : 78502 MB
> Damaged Blocks : 0.0 %
> Elapsed Time : 31:27
>
> Before Defragmenting : VolumeC.txt
> Volume (C
> Volume size = 76.69 GB
> Cluster size = 4 KB
> Used space = 36.57 GB
> Free space = 40.12 GB
> Percent free space = 52 %
>
> Volume fragmentation
> Total fragmentation = 2 %
> File fragmentation = 5 %
> Free space fragmentation = 0 %
>
> File fragmentation
> Total files = 84,720
> Average file size = 605 KB
> Total fragmented files = 1,940
> Total excess fragments = 13,863
> Average fragments per file = 1.16
>
> Pagefile fragmentation
> Pagefile size = 1.50 GB
> Total fragments = 1
>
> Folder fragmentation
> Total folders = 6,650
> Fragmented folders = 77
> Excess folder fragments = 657
>
> Master File Table (MFT) fragmentation
> Total MFT size = 97 MB
> MFT record count = 91,796
> Percent MFT in use = 92 %
> Total MFT fragments = 4
>
> --------------------------------------------------------------------------------
> Fragments File Size Most fragmented files
> 927 4 MB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avildr.log
> 615 9 MB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgupd.log
> 408 202 MB \Documents and Settings\Dermot
> Hayes\My Documents\My Videos\DivX Movies\Temporary Downloaded Files\A
> Broken Life (2008) DVDRip XviD DOMiNO Release.divx.part
> 354 27 MB \WINDOWS\system32\drivers\fidbox.dat
> 317 4 MB \WINDOWS\Internet Logs\tvDebug.log
> 286 52 MB \System Volume
> Information\_restore{120743AF-BFE3-46C5-A0A6-2E3F73AE57CC}\RP143\A0138508.exe
> 277 1 KB \WINDOWS\system32\config\system.LOG
> 249 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgwd.log.2
> 241 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgwd.log.3
> 238 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgwd.log.1
> 228 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgcore.log.6
> 206 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avglng.log.1
> 199 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgcore.log.7
> 177 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgsched.log.4
> 168 707 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgwd.log
> 161 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgsched.log.2
> 161 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgsched.log.3
> 160 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgsched.log.1
> 157 1,000 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgcore.log.2
> 156 8 MB \Documents and Settings\All
> Users\Application Data\AOL\C_AOL 9.0\organize\dermothayes05
> 132 592 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avglng.log
> 111 20 MB
> \RECYCLER\S-1-5-21-1935655697-2147096767-1060284298-1003\Dc3\Flat
> Stanley Letter\Flat Stanley Visits Glasgow.doc
> 106 20 MB \Documents and Settings\Dermot
> Hayes\Desktop\Flat Stanley Visits Glasgow\All Flat Stanley's
> Pictures\Flat Stanley Letter\Flat Stanley Visits Glasgow.doc
> 101 8 MB \Documents and Settings\Dermot
> Hayes\Desktop\01 Track 01 - Acoustic Pop in G Major.mp3
> 96 11 MB \Documents and Settings\Dermot
> Hayes\Desktop\Flat Stanley Visits Glasgow\All Flat Stanley's
> Pictures\Flat Stanley Letter\Granny and Jack.doc
> 94 394 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgwdsvc.log
> 92 26 MB \Documents and Settings\All
> Users\Application Data\AOL\C_AOL 9.0\idb\main.idx
> 85 360 KB \System Volume
> Information\_restore{120743AF-BFE3-46C5-A0A6-2E3F73AE57CC}\RP148
> 84 486 KB \Documents and Settings\All
> Users\Application Data\Avg8\Log\avgsched.log
>
>
> "Gerry" wrote:
>
>> Dermot
>>
>> Background information on Stop Error message
>> http://msdn2.microsoft.com/en-us/library/ms793935.aspx
>>
>> 0x00000024: NTFS_FILE_SYSTEM
>> (A problem occurred within NTFS.SYS, the driver file that allows the
>> system to read and write to NTFS file system drives. There may be a
>> physical problem with the disk, or an Interrupt Request Packet (IRP)
>> may be corrupted. Other common causes include heavy hard drive
>> fragmentation, heavy file I/O, problems with some types of
>> drive-mirroring software, or some antivirus software. I suggest
>> running ChkDsk or ScanDisk as a first step; then disable all file
>> system filters such as virus scanners, firewall software, or backup
>> utilities. Check the file properties of NTFS.SYS to ensure it
>> matches the current OS or SP version. Update all disk, tape backup,
>> CD-ROM, or removable device drivers to the most current versions.
>> Source: http://aumha.org/a/stop.htm
>>
>> Try HD Tune(freeware) as you can see the SMART
>> information relating to the drive etc.
>>
>> Download and run it and see what it turns up.
>> http://www.hdtune.com/
>>
>> Select the Info tabs and place the cursor on the drive under Drive
>> letter and then double click the two page icon ( copy to Clipboard )
>> and copy into a further message.
>>
>> Select the Health tab and then double click the two page icon (
>> copy to Clipboard ) and copy into a further message. Make sure you
>> do a full surface scan with HD Tune.
>>
>> Open Disk Defragmenter and click on Analyse. Select View Report and
>> click on Save As and Save. Now find VolumeC.txt in your My Documents
>> Folder and post a copy. Do this before running Disk Defragmenter as
>> it is more informative.
>>
>> --
>>
>>
>>
>> Hope this helps.
>>
>> Gerry
>> ~~~~
>> FCA
>> Stourport, England
>> Enquire, plan and execute
>> ~~~~~~~~~~~~~~~~~~~
>>
>>
>> Dermot wrote:
>>> Hi Malke
>>> Thanks for the reply.
>>>
>>> I downloaded Hitachi's Disk Fitness Test and the drive passed the
>>> Advanced Test.
>>>
>>> Being an intermittent problem....the pass doesn't reassure me.
>>>
>>> I got the Stop error this time: 0x00000024....so I will check it out
>>> at your link thanks.
>>>
>>> If you have any other suggestions please post, thanks.
>>>
>>> "Malke" wrote:
>>>
>>>> Dermot wrote:
>>>>
>>>>> Hi
>>>>> I am running XP Pro.
>>>>> Intermittently my PC hard drive clicks then produces a BSOD Stop
>>>>> Error. The message indicates a memory dump??
>>>>>
>>>>> My Computer is configured to display stop errors as below:
>>>>> System Properties | Advanced | Startup and Recovery Settings |
>>>>> System Failure.....
>>>>> ..... | Automatic Restart Box unchecked.
>>>>>
>>>>> I switched the system off before taking note of the
>>>>> error.....[silly I know
>>>>> ]!!
>>>>>
>>>>> Question 1
>>>>> Does XP Pro keep a log history of stop errors, if so where do I
>>>>> locate them?
>>>>>
>>>>> Question 2
>>>>> Any other advice that may assist me locate the cause of the error
>>>>> would be appreciated.
>>>>
>>>> You can research Stop Errors here:
>>>>
>>>> http://www.aumha.org/win5/kbestop.htm
>>>>
>>>> The clicking sound makes me think your hard drive is going. Test
>>>> the hard drive with a diagnostic utility downloaded from the drive
>>>> mftr.'s website. You will create a bootable CD with the file you
>>>> download. You will need third-party burning software to do this
>>>> such as Roxio, Nero, or the free CDBurnerXP Pro. Burn as an image,
>>>> not as data.
>>>>
>>>> http://www.cdburnerxp.se/
>>>>
>>>> Boot with the CD you made and do a thorough test of the drive. If
>>>> it fails any physical tests, replace it.
>>>>
>>>> Malke
>>>> --
>>>> MS-MVP
>>>> Elephant Boy Computers - Don't Panic!
>>>> FAQ - http://www.elephantboycomputers.com/#FAQ

Thanks Randem

"Randem" wrote:

> Look in Start->Control Panel->Administrative Tools
>
> --
> Randem Systems
> Your Installation Specialist
> The Top Inno Setup Script Generator
> http://www.randem.com/innoscript.html
> http://www.rndem.com/installerproblems.html
> http://www.randem.com/vistainstalls.html
> http://www.financialtrainingservices.org
>
>
> "Dermot" <(E-Mail Removed)> wrote in message
> news:BD561EFB-7EFC-436C-BDF6-(E-Mail Removed)...
> > Hi Randem
> > Thanks for your reply.
> > Where do I find the "Event Viewer"
> > Thanks in advance
> >
> > "Randem" wrote:
> >
> >> Have you checked your Event Viewer for any error messages?
> >>
> >> --
> >> Randem Systems
> >> Your Installation Specialist
> >> The Top Inno Setup Script Generator
> >> http://www.randem.com/innoscript.html
> >> http://www.rndem.com/installerproblems.html
> >> http://www.randem.com/vistainstalls.html
> >> http://www.financialtrainingservices.org
> >>
> >>
> >> "Dermot" <(E-Mail Removed)> wrote in message
> >> news:151F0B21-0DD6-4923-B43D-(E-Mail Removed)...
> >> > Hi
> >> > I am running XP Pro.
> >> > Intermittently my PC hard drive clicks then produces a BSOD Stop Error.
> >> > The message indicates a memory dump??
> >> >
> >> > My Computer is configured to display stop errors as below:
> >> > System Properties | Advanced | Startup and Recovery Settings | System
> >> > Failure.....
> >> > ..... | Automatic Restart Box unchecked.
> >> >
> >> > I switched the system off before taking note of the error.....[silly I
> >> > know
> >> > ]!!
> >> >
> >> > Question 1
> >> > Does XP Pro keep a log history of stop errors, if so where do I locate
> >> > them?
> >> >
> >> > Question 2
> >> > Any other advice that may assist me locate the cause of the error would
> >> > be
> >> > appreciated.
> >> >
> >> > Thanks in advance
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>