Just helped a friend set up and plug in a new Dell machine (can't remember
the exact spec right now, but I'll get it if it's important) and it's
running Windows XP Pro with SP2 and all the updates.

Almost from new it's been crashing with STOP errors, the major one I've
appended at the end of the post. Would someone with far more understanding
of these things than me please let me know what I might suggest to my very
untechnical friend to get this sorted before we give up and return it to
Dell? We're anxious to avoid this until all other options have been
exhausted.

Many and grovelling thanks.



Event Type: Error

Event Source: System Error

Event Category: (102)

Event ID: 1003

Date: 01/11/2005

Time: 10:05:56

User: N/A

Computer: D6XZXV1J

Description:

Error code 1000000a, parameter1 000000e8, parameter2 00000002, parameter3
00000001, parameter4 806e4a16.

For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 53 79 73 74 65 6d 20 45 System E

0008: 72 72 6f 72 20 20 45 72 rror Er

0010: 72 6f 72 20 63 6f 64 65 ror code

0018: 20 31 30 30 30 30 30 30 1000000

It is possible Dell Tech Support will fix with Online Chat session or send
repair Technician to him. Sounds like you should be person for chat session.

Without Tech Support, you could do more damage that good.
--
Dennis S.
I''m from Illinois. I hope I helped you. Good Luck.


"Trent SC" wrote:

> Just helped a friend set up and plug in a new Dell machine (can't remember
> the exact spec right now, but I'll get it if it's important) and it's
> running Windows XP Pro with SP2 and all the updates.
>
> Almost from new it's been crashing with STOP errors, the major one I've
> appended at the end of the post. Would someone with far more understanding
> of these things than me please let me know what I might suggest to my very
> untechnical friend to get this sorted before we give up and return it to
> Dell? We're anxious to avoid this until all other options have been
> exhausted.
>
> Many and grovelling thanks.
>
>
>
> Event Type: Error
>
> Event Source: System Error
>
> Event Category: (102)
>
> Event ID: 1003
>
> Date: 01/11/2005
>
> Time: 10:05:56
>
> User: N/A
>
> Computer: D6XZXV1J
>
> Description:
>
> Error code 1000000a, parameter1 000000e8, parameter2 00000002, parameter3
> 00000001, parameter4 806e4a16.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> Data:
>
> 0000: 53 79 73 74 65 6d 20 45 System E
>
> 0008: 72 72 6f 72 20 20 45 72 rror Er
>
> 0010: 72 6f 72 20 63 6f 64 65 ror code
>
> 0018: 20 31 30 30 30 30 30 30 1000000
>
>
>