Just tried to uninstall Norton bloatware Systemworks 2003 on a PC , (inludes
Norton Ghost and Go back), and now can't even get into Windows Safe Mode, or
Normal Mode, or even Command prompt, or any Windows Mode.

So I put in the XP Home SP1 cd for this particular PC, and it said it
couldn't find proof of a previous version of Windows, (so it looks like it's
an XP upgrade version?), so I stuck in my old W98se cd and that didn't do it
!

Keep getting a BSOD but, too quick to read it. A big white "Symantec Norton
GOBACK" is intercepting Windows start-up and I've chosen disable, and now
there's a "Removing Norton GoBack history from drive C:." and it's really
CRAWLING along. ...half hour now and currently at 45% ...and I'm sure I'm
going to get a BSOD when it restarts. I've already got the Norton clean-up
tools form Symantec but, can't get into Windows to run'em.

I only need to get into windows to retrieve ISP dial up connection settings,
then I could wipe it, put in my old W98se then run this horrid XP update ?

any help appreciated, ...TIA

regards

Richard

Welcome to Symantec Technical Support!
http://www.symantec.com/home_homeoff...port/index.jsp

--
Carey Frisch
Microsoft MVP
Windows - Shell/User

---------------------------------------------------------------------------*-----

"RJK" <(E-Mail Removed)> wrote in message news:(E-Mail Removed)...
Just tried to uninstall Norton bloatware Systemworks 2003 on a PC , (inludes
Norton Ghost and Go back), and now can't even get into Windows Safe Mode, or
Normal Mode, or even Command prompt, or any Windows Mode.

So I put in the XP Home SP1 cd for this particular PC, and it said it
couldn't find proof of a previous version of Windows, (so it looks like it's
an XP upgrade version?), so I stuck in my old W98se cd and that didn't do it
!

Keep getting a BSOD but, too quick to read it. A big white "Symantec Norton
GOBACK" is intercepting Windows start-up and I've chosen disable, and now
there's a "Removing Norton GoBack history from drive C:." and it's really
CRAWLING along. ...half hour now and currently at 45% ...and I'm sure I'm
going to get a BSOD when it restarts. I've already got the Norton clean-up
tools form Symantec but, can't get into Windows to run'em.

I only need to get into windows to retrieve ISP dial up connection settings,
then I could wipe it, put in my old W98se then run this horrid XP update ?

any help appreciated, ...TIA

regards

Richard

LOL ! ...but, thanks anyhow !

....I think I'd rather reinstall it from scratch, or maybe even fight with
BartPE :-)

regards, Richard



"Carey Frisch [MVP]" <(E-Mail Removed)> wrote in message
news:378EC499-0619-462B-9292-(E-Mail Removed)...
> Welcome to Symantec Technical Support!
> http://www.symantec.com/home_homeoff...port/index.jsp
>
> --
> Carey Frisch
> Microsoft MVP
> Windows - Shell/User
>
> ---------------------------------------------------------------------------*-----
>
> "RJK" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> Just tried to uninstall Norton bloatware Systemworks 2003 on a PC ,
> (inludes
> Norton Ghost and Go back), and now can't even get into Windows Safe Mode,
> or
> Normal Mode, or even Command prompt, or any Windows Mode.
>
> So I put in the XP Home SP1 cd for this particular PC, and it said it
> couldn't find proof of a previous version of Windows, (so it looks like
> it's
> an XP upgrade version?), so I stuck in my old W98se cd and that didn't do
> it
> !
>
> Keep getting a BSOD but, too quick to read it. A big white "Symantec
> Norton
> GOBACK" is intercepting Windows start-up and I've chosen disable, and now
> there's a "Removing Norton GoBack history from drive C:." and it's really
> CRAWLING along. ...half hour now and currently at 45% ...and I'm sure
> I'm
> going to get a BSOD when it restarts. I've already got the Norton
> clean-up
> tools form Symantec but, can't get into Windows to run'em.
>
> I only need to get into windows to retrieve ISP dial up connection
> settings,
> then I could wipe it, put in my old W98se then run this horrid XP update ?
>
> any help appreciated, ...TIA
>
> regards
>
> Richard
>

RJK - You do not indicate what the screen shows upon attempting to boot.
Regarding "...So I put in the XP Home SP1 cd for this particular PC, and it
said it couldn't find proof of a previous version of Windows,..."
Was this an attempt to boot from the CD?


"RJK" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Just tried to uninstall Norton bloatware Systemworks 2003 on a PC ,
> (inludes Norton Ghost and Go back), and now can't even get into Windows
> Safe Mode, or Normal Mode, or even Command prompt, or any Windows Mode.
>
> So I put in the XP Home SP1 cd for this particular PC, and it said it
> couldn't find proof of a previous version of Windows, (so it looks like
> it's an XP upgrade version?), so I stuck in my old W98se cd and that
> didn't do it !
>
> Keep getting a BSOD but, too quick to read it. A big white "Symantec
> Norton GOBACK" is intercepting Windows start-up and I've chosen disable,
> and now there's a "Removing Norton GoBack history from drive C:." and it's
> really CRAWLING along. ...half hour now and currently at 45% ...and I'm
> sure I'm going to get a BSOD when it restarts. I've already got the
> Norton clean-up tools form Symantec but, can't get into Windows to run'em.
>
> I only need to get into windows to retrieve ISP dial up connection
> settings, then I could wipe it, put in my old W98se then run this horrid
> XP update ?
>
> any help appreciated, ...TIA
>
> regards
>
> Richard

Hi, thanks AJR ...it was a C00000021a Stop ...Fatal Exception but, forget
that now becuse I had to use <blush> Norton Goback to restore the thing as
it was approx. 4 hours ago and I am now able to boot Windows in Normal Mode.

.....so now I'm going to gather up the few odds and ends I need and then, do
a little research on removing the Symantec c**p ! :-)

regards, Richard


"AJR" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> RJK - You do not indicate what the screen shows upon attempting to boot.
> Regarding "...So I put in the XP Home SP1 cd for this particular PC, and
> it said it couldn't find proof of a previous version of Windows,..."
> Was this an attempt to boot from the CD?
>
>
> "RJK" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
>> Just tried to uninstall Norton bloatware Systemworks 2003 on a PC ,
>> (inludes Norton Ghost and Go back), and now can't even get into Windows
>> Safe Mode, or Normal Mode, or even Command prompt, or any Windows Mode.
>>
>> So I put in the XP Home SP1 cd for this particular PC, and it said it
>> couldn't find proof of a previous version of Windows, (so it looks like
>> it's an XP upgrade version?), so I stuck in my old W98se cd and that
>> didn't do it !
>>
>> Keep getting a BSOD but, too quick to read it. A big white "Symantec
>> Norton GOBACK" is intercepting Windows start-up and I've chosen disable,
>> and now there's a "Removing Norton GoBack history from drive C:." and
>> it's really CRAWLING along. ...half hour now and currently at 45%
>> ...and I'm sure I'm going to get a BSOD when it restarts. I've already
>> got the Norton clean-up tools form Symantec but, can't get into Windows
>> to run'em.
>>
>> I only need to get into windows to retrieve ISP dial up connection
>> settings, then I could wipe it, put in my old W98se then run this horrid
>> XP update ?
>>
>> any help appreciated, ...TIA
>>
>> regards
>>
>> Richard
>
>