I'm so confused. I have a dell Dimension 5100 it's running on Windows XP
Professional SP2 Media Center Edition, we've never had any problems with this
computer before. We started having problems when we installed a DivX package
that came with the Divx player and codec and etc. and we upgraded our Adobe
from 7.0 to 9.0. That was when the BSOD made it's debut. Once the problem
started, we went into safe mode uninstalled these programs. We left DivX off
and put the original Adobe that we had back on the computer. The blue screen
still came up. I searched this forum and went to the recommended site that
had the various suggestions for this matter, I downloaded the appropriate Hot
Fixes, still no result. Finally, I attempted to do a system restore, but our
system restore refuses to work, it gets to the confirm page and I click the
next button and absolutely nothing happens. We even left it running
overnight thinking it needed a while to restore and still no result. I'm out
of ideas at this point and totally lost. Does anybody have an idea why this
might be happening?

Possible help http://support.microsoft.com/kb/810980


--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"Nicm15" <(E-Mail Removed)> wrote in message
news:3FF7804F-EAF3-470C-8CCE-(E-Mail Removed)...
> I'm so confused. I have a dell Dimension 5100 it's running on Windows XP
> Professional SP2 Media Center Edition, we've never had any problems with
> this
> computer before. We started having problems when we installed a DivX
> package
> that came with the Divx player and codec and etc. and we upgraded our
> Adobe
> from 7.0 to 9.0. That was when the BSOD made it's debut. Once the
> problem
> started, we went into safe mode uninstalled these programs. We left DivX
> off
> and put the original Adobe that we had back on the computer. The blue
> screen
> still came up. I searched this forum and went to the recommended site
> that
> had the various suggestions for this matter, I downloaded the appropriate
> Hot
> Fixes, still no result. Finally, I attempted to do a system restore, but
> our
> system restore refuses to work, it gets to the confirm page and I click
> the
> next button and absolutely nothing happens. We even left it running
> overnight thinking it needed a while to restore and still no result. I'm
> out
> of ideas at this point and totally lost. Does anybody have an idea why
> this
> might be happening?

Please post a complete Stop Error report.

Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing the F8
key during Start-Up and select option - Disable automatic restart on
system failure. Do not re-enable automatic restart on system failure.

What "recommended site"?

What "hot fixes"?

What anti-virus software is installed?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Nicm15 wrote:
> I'm so confused. I have a dell Dimension 5100 it's running on
> Windows XP Professional SP2 Media Center Edition, we've never had any
> problems with this computer before. We started having problems when
> we installed a DivX package that came with the Divx player and codec
> and etc. and we upgraded our Adobe from 7.0 to 9.0. That was when
> the BSOD made it's debut. Once the problem started, we went into
> safe mode uninstalled these programs. We left DivX off and put the
> original Adobe that we had back on the computer. The blue screen
> still came up. I searched this forum and went to the recommended
> site that had the various suggestions for this matter, I downloaded
> the appropriate Hot Fixes, still no result. Finally, I attempted to
> do a system restore, but our system restore refuses to work, it gets
> to the confirm page and I click the next button and absolutely
> nothing happens. We even left it running overnight thinking it
> needed a while to restore and still no result. I'm out of ideas at
> this point and totally lost. Does anybody have an idea why this
> might be happening?

Hello Randem and Gerry, I appreciate you guys taking the time to assist me.
I addressed each of you separately in this post so there wouldn't be any
confusion.

Randem: I ran a search on the LogiTech program you mentioned and I found
the following notepad located in C:\i386\CompData it states:

The currently installed driver for Logitech MouseWare or Logitech iTouch is
not compatible with Microsoft Windows XP and will be disabled during the
upgrade. You should uninstall the Logitech drivers and software before
continuing with the upgrade.

For more information about this driver, visit the manufacturer's Web site at
http://go.microsoft.com/fwlink/?linkid=383. Web addresses can change, so you
might be unable to connect to this Web site.
For a list of software supported by this version of Microsoft Windows, see
the Microsoft Windows XP Compatibility List at
http://www.microsoft.com/isapi/redir...sba=compatible.

I'm a little confused by this because I haven't done any updates or changes,
so should I go the site you previously mentioned and do an update?

Gerry: Here is the entire stop message, I did it word for word I didn't
want to miss anything important.

A problem has been detected and Windows has been shut down to prevent damage
to your computer.

DRIVER_IRQL_NOT_LESS_OR_EQUAL

If this is the first time you've seen this Stop error screen restart your
computer. If this screen appears again, follow these steps:

Check to make sure any new hardware or software is properly installed. If
this is a new installation, ask your hardware or software manufacturer for
any Windows updates you might need.

If problems continue disable or remove any newly installed hardware or
software. Disable BIOS memory options such as caching or shadowing. If you
need to use Safe mode to remove or disable components, restart your computer,
press F8 to Select Advanced Startup Options, and then Select Safe Mode.

Technical information:

***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000, 0xF555CE85)

Beginning dump of physical memory
Physical memory dump complete
Contact your system administrator or technical support group for further
assistance.

I haven't tried doing that disable caching or shadowing suggestion because I
don't know how to do it. Should I try doing that?

When I did a search on this forum regarding this issue, I noticed this site
was recommended.
http://aumha.org/a/stop.htm
I went to this site and clicked on the D1: Driver IRQL_NOT_LESS_OR_EQUAL
issue on the right hand side. I attempted to install these two fixes that
were recommended on the site.

http://support.microsoft.com/?kbid=839876&sd=RMVP
When I installed this one I got a message stating the service pack I was
running was newer than the fix so it didn't need to be installed.

http://support.microsoft.com/?kbid=916595&sd=RMVP
I didn't have any problems installing this one but I'm still having the same
problem with the blue screen.

I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I heard the
latter of the two tends to notice viruses that other anti-virus programs
don't pick up on. I ran a full scan using both of these programs and nothing
turned up. Sorry for such a long post but I wanted to be as detailed as
possible. Thanks again guys!

Well, if you have the logitech mouse software loaded... I would update it.
At this point it shouldn't hurt...

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"Nicm15" <(E-Mail Removed)> wrote in message
news:EB2626E2-28BE-41B1-8E8A-(E-Mail Removed)...
> Hello Randem and Gerry, I appreciate you guys taking the time to assist
> me.
> I addressed each of you separately in this post so there wouldn't be any
> confusion.
>
> Randem: I ran a search on the LogiTech program you mentioned and I found
> the following notepad located in C:\i386\CompData it states:
>
> The currently installed driver for Logitech MouseWare or Logitech iTouch
> is
> not compatible with Microsoft Windows XP and will be disabled during the
> upgrade. You should uninstall the Logitech drivers and software before
> continuing with the upgrade.
>
> For more information about this driver, visit the manufacturer's Web site
> at
> http://go.microsoft.com/fwlink/?linkid=383. Web addresses can change, so
> you
> might be unable to connect to this Web site.
> For a list of software supported by this version of Microsoft Windows, see
> the Microsoft Windows XP Compatibility List at
> http://www.microsoft.com/isapi/redir...sba=compatible.
>
> I'm a little confused by this because I haven't done any updates or
> changes,
> so should I go the site you previously mentioned and do an update?
>
> Gerry: Here is the entire stop message, I did it word for word I didn't
> want to miss anything important.
>
> A problem has been detected and Windows has been shut down to prevent
> damage
> to your computer.
>
> DRIVER_IRQL_NOT_LESS_OR_EQUAL
>
> If this is the first time you've seen this Stop error screen restart your
> computer. If this screen appears again, follow these steps:
>
> Check to make sure any new hardware or software is properly installed. If
> this is a new installation, ask your hardware or software manufacturer for
> any Windows updates you might need.
>
> If problems continue disable or remove any newly installed hardware or
> software. Disable BIOS memory options such as caching or shadowing. If
> you
> need to use Safe mode to remove or disable components, restart your
> computer,
> press F8 to Select Advanced Startup Options, and then Select Safe Mode.
>
> Technical information:
>
> ***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000, 0xF555CE85)
>
> Beginning dump of physical memory
> Physical memory dump complete
> Contact your system administrator or technical support group for further
> assistance.
>
> I haven't tried doing that disable caching or shadowing suggestion because
> I
> don't know how to do it. Should I try doing that?
>
> When I did a search on this forum regarding this issue, I noticed this
> site
> was recommended.
> http://aumha.org/a/stop.htm
> I went to this site and clicked on the D1: Driver IRQL_NOT_LESS_OR_EQUAL
> issue on the right hand side. I attempted to install these two fixes that
> were recommended on the site.
>
> http://support.microsoft.com/?kbid=839876&sd=RMVP
> When I installed this one I got a message stating the service pack I was
> running was newer than the fix so it didn't need to be installed.
>
> http://support.microsoft.com/?kbid=916595&sd=RMVP
> I didn't have any problems installing this one but I'm still having the
> same
> problem with the blue screen.
>
> I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I heard the
> latter of the two tends to notice viruses that other anti-virus programs
> don't pick up on. I ran a full scan using both of these programs and
> nothing
> turned up. Sorry for such a long post but I wanted to be as detailed as
> possible. Thanks again guys!
>
>
>
>
>
>
>
>
>
>
>

*Sighs* This situation keeps getting weirder and weirder. I went to
LogiTech's site and there was no mention of the mouse we're using. The mouse
says Dell on it but after some research I found out that LogiTech made the
mouse for Dell it's model number M-UK DEL3 but I couldn't find any driver
information on Dell's website or LogiTech could our mouse be obsolete?

"Randem" wrote:

> Well, if you have the logitech mouse software loaded... I would update it.
> At this point it shouldn't hurt...
>
> --
> Randem Systems
> Your Installation Specialist
> The Top Inno Setup Script Generator
> http://www.randem.com/innoscript.html
> Disk Read Error Press Ctl+Alt+Del to Restart
> http://www.randem.com/discus/message...tml?1236319938
>
>
>
> "Nicm15" <(E-Mail Removed)> wrote in message
> news:EB2626E2-28BE-41B1-8E8A-(E-Mail Removed)...
> > Hello Randem and Gerry, I appreciate you guys taking the time to assist
> > me.
> > I addressed each of you separately in this post so there wouldn't be any
> > confusion.
> >
> > Randem: I ran a search on the LogiTech program you mentioned and I found
> > the following notepad located in C:\i386\CompData it states:
> >
> > The currently installed driver for Logitech MouseWare or Logitech iTouch
> > is
> > not compatible with Microsoft Windows XP and will be disabled during the
> > upgrade. You should uninstall the Logitech drivers and software before
> > continuing with the upgrade.
> >
> > For more information about this driver, visit the manufacturer's Web site
> > at
> > http://go.microsoft.com/fwlink/?linkid=383. Web addresses can change, so
> > you
> > might be unable to connect to this Web site.
> > For a list of software supported by this version of Microsoft Windows, see
> > the Microsoft Windows XP Compatibility List at
> > http://www.microsoft.com/isapi/redir...sba=compatible.
> >
> > I'm a little confused by this because I haven't done any updates or
> > changes,
> > so should I go the site you previously mentioned and do an update?
> >
> > Gerry: Here is the entire stop message, I did it word for word I didn't
> > want to miss anything important.
> >
> > A problem has been detected and Windows has been shut down to prevent
> > damage
> > to your computer.
> >
> > DRIVER_IRQL_NOT_LESS_OR_EQUAL
> >
> > If this is the first time you've seen this Stop error screen restart your
> > computer. If this screen appears again, follow these steps:
> >
> > Check to make sure any new hardware or software is properly installed. If
> > this is a new installation, ask your hardware or software manufacturer for
> > any Windows updates you might need.
> >
> > If problems continue disable or remove any newly installed hardware or
> > software. Disable BIOS memory options such as caching or shadowing. If
> > you
> > need to use Safe mode to remove or disable components, restart your
> > computer,
> > press F8 to Select Advanced Startup Options, and then Select Safe Mode.
> >
> > Technical information:
> >
> > ***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000, 0xF555CE85)
> >
> > Beginning dump of physical memory
> > Physical memory dump complete
> > Contact your system administrator or technical support group for further
> > assistance.
> >
> > I haven't tried doing that disable caching or shadowing suggestion because
> > I
> > don't know how to do it. Should I try doing that?
> >
> > When I did a search on this forum regarding this issue, I noticed this
> > site
> > was recommended.
> > http://aumha.org/a/stop.htm
> > I went to this site and clicked on the D1: Driver IRQL_NOT_LESS_OR_EQUAL
> > issue on the right hand side. I attempted to install these two fixes that
> > were recommended on the site.
> >
> > http://support.microsoft.com/?kbid=839876&sd=RMVP
> > When I installed this one I got a message stating the service pack I was
> > running was newer than the fix so it didn't need to be installed.
> >
> > http://support.microsoft.com/?kbid=916595&sd=RMVP
> > I didn't have any problems installing this one but I'm still having the
> > same
> > problem with the blue screen.
> >
> > I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I heard the
> > latter of the two tends to notice viruses that other anti-virus programs
> > don't pick up on. I ran a full scan using both of these programs and
> > nothing
> > turned up. Sorry for such a long post but I wanted to be as detailed as
> > possible. Thanks again guys!
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
> >
>
>
>

Yes, it could be or dell has it under another name. Go to the Dell website
for your model and see what they have. If worst come to worst uninstall that
mouse drive then see what happens.

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"Nicm15" <(E-Mail Removed)> wrote in message
news:034520B6-4A0F-40D9-BF5A-(E-Mail Removed)...
> *Sighs* This situation keeps getting weirder and weirder. I went to
> LogiTech's site and there was no mention of the mouse we're using. The
> mouse
> says Dell on it but after some research I found out that LogiTech made the
> mouse for Dell it's model number M-UK DEL3 but I couldn't find any driver
> information on Dell's website or LogiTech could our mouse be obsolete?
>
> "Randem" wrote:
>
>> Well, if you have the logitech mouse software loaded... I would update
>> it.
>> At this point it shouldn't hurt...
>>
>> --
>> Randem Systems
>> Your Installation Specialist
>> The Top Inno Setup Script Generator
>> http://www.randem.com/innoscript.html
>> Disk Read Error Press Ctl+Alt+Del to Restart
>> http://www.randem.com/discus/message...tml?1236319938
>>
>>
>>
>> "Nicm15" <(E-Mail Removed)> wrote in message
>> news:EB2626E2-28BE-41B1-8E8A-(E-Mail Removed)...
>> > Hello Randem and Gerry, I appreciate you guys taking the time to assist
>> > me.
>> > I addressed each of you separately in this post so there wouldn't be
>> > any
>> > confusion.
>> >
>> > Randem: I ran a search on the LogiTech program you mentioned and I
>> > found
>> > the following notepad located in C:\i386\CompData it states:
>> >
>> > The currently installed driver for Logitech MouseWare or Logitech
>> > iTouch
>> > is
>> > not compatible with Microsoft Windows XP and will be disabled during
>> > the
>> > upgrade. You should uninstall the Logitech drivers and software before
>> > continuing with the upgrade.
>> >
>> > For more information about this driver, visit the manufacturer's Web
>> > site
>> > at
>> > http://go.microsoft.com/fwlink/?linkid=383. Web addresses can change,
>> > so
>> > you
>> > might be unable to connect to this Web site.
>> > For a list of software supported by this version of Microsoft Windows,
>> > see
>> > the Microsoft Windows XP Compatibility List at
>> > http://www.microsoft.com/isapi/redir...sba=compatible.
>> >
>> > I'm a little confused by this because I haven't done any updates or
>> > changes,
>> > so should I go the site you previously mentioned and do an update?
>> >
>> > Gerry: Here is the entire stop message, I did it word for word I
>> > didn't
>> > want to miss anything important.
>> >
>> > A problem has been detected and Windows has been shut down to prevent
>> > damage
>> > to your computer.
>> >
>> > DRIVER_IRQL_NOT_LESS_OR_EQUAL
>> >
>> > If this is the first time you've seen this Stop error screen restart
>> > your
>> > computer. If this screen appears again, follow these steps:
>> >
>> > Check to make sure any new hardware or software is properly installed.
>> > If
>> > this is a new installation, ask your hardware or software manufacturer
>> > for
>> > any Windows updates you might need.
>> >
>> > If problems continue disable or remove any newly installed hardware or
>> > software. Disable BIOS memory options such as caching or shadowing.
>> > If
>> > you
>> > need to use Safe mode to remove or disable components, restart your
>> > computer,
>> > press F8 to Select Advanced Startup Options, and then Select Safe Mode.
>> >
>> > Technical information:
>> >
>> > ***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000, 0xF555CE85)
>> >
>> > Beginning dump of physical memory
>> > Physical memory dump complete
>> > Contact your system administrator or technical support group for
>> > further
>> > assistance.
>> >
>> > I haven't tried doing that disable caching or shadowing suggestion
>> > because
>> > I
>> > don't know how to do it. Should I try doing that?
>> >
>> > When I did a search on this forum regarding this issue, I noticed this
>> > site
>> > was recommended.
>> > http://aumha.org/a/stop.htm
>> > I went to this site and clicked on the D1: Driver
>> > IRQL_NOT_LESS_OR_EQUAL
>> > issue on the right hand side. I attempted to install these two fixes
>> > that
>> > were recommended on the site.
>> >
>> > http://support.microsoft.com/?kbid=839876&sd=RMVP
>> > When I installed this one I got a message stating the service pack I
>> > was
>> > running was newer than the fix so it didn't need to be installed.
>> >
>> > http://support.microsoft.com/?kbid=916595&sd=RMVP
>> > I didn't have any problems installing this one but I'm still having the
>> > same
>> > problem with the blue screen.
>> >
>> > I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I heard
>> > the
>> > latter of the two tends to notice viruses that other anti-virus
>> > programs
>> > don't pick up on. I ran a full scan using both of these programs and
>> > nothing
>> > turned up. Sorry for such a long post but I wanted to be as detailed
>> > as
>> > possible. Thanks again guys!
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>> >
>>
>>
>>

I went to dell's site and tried to do it by putting in my Service Tag number
which Dell didn't recognize, go figure. So I just looked up the model name
and number Dimension 5100. I looked up to see if they had any drivers for
mice or keyboards and it came back with nothing. Thanks for your help, I'm
going to see what Gerry suggests if he's out of ideas then I'll try the
uninstall. Should I try to find my recovery disc that came with the computer
and just reinstall everything?
http://support.dell.com/support/down...g=UK&TabIndex=

"Randem" wrote:

> Yes, it could be or dell has it under another name. Go to the Dell website
> for your model and see what they have. If worst come to worst uninstall that
> mouse drive then see what happens.
>
> --
> Randem Systems
> Your Installation Specialist
> The Top Inno Setup Script Generator
> http://www.randem.com/innoscript.html
> Disk Read Error Press Ctl+Alt+Del to Restart
> http://www.randem.com/discus/message...tml?1236319938
>
>
>
> "Nicm15" <(E-Mail Removed)> wrote in message
> news:034520B6-4A0F-40D9-BF5A-(E-Mail Removed)...
> > *Sighs* This situation keeps getting weirder and weirder. I went to
> > LogiTech's site and there was no mention of the mouse we're using. The
> > mouse
> > says Dell on it but after some research I found out that LogiTech made the
> > mouse for Dell it's model number M-UK DEL3 but I couldn't find any driver
> > information on Dell's website or LogiTech could our mouse be obsolete?
> >
> > "Randem" wrote:
> >
> >> Well, if you have the logitech mouse software loaded... I would update
> >> it.
> >> At this point it shouldn't hurt...
> >>
> >> --
> >> Randem Systems
> >> Your Installation Specialist
> >> The Top Inno Setup Script Generator
> >> http://www.randem.com/innoscript.html
> >> Disk Read Error Press Ctl+Alt+Del to Restart
> >> http://www.randem.com/discus/message...tml?1236319938
> >>
> >>
> >>
> >> "Nicm15" <(E-Mail Removed)> wrote in message
> >> news:EB2626E2-28BE-41B1-8E8A-(E-Mail Removed)...
> >> > Hello Randem and Gerry, I appreciate you guys taking the time to assist
> >> > me.
> >> > I addressed each of you separately in this post so there wouldn't be
> >> > any
> >> > confusion.
> >> >
> >> > Randem: I ran a search on the LogiTech program you mentioned and I
> >> > found
> >> > the following notepad located in C:\i386\CompData it states:
> >> >
> >> > The currently installed driver for Logitech MouseWare or Logitech
> >> > iTouch
> >> > is
> >> > not compatible with Microsoft Windows XP and will be disabled during
> >> > the
> >> > upgrade. You should uninstall the Logitech drivers and software before
> >> > continuing with the upgrade.
> >> >
> >> > For more information about this driver, visit the manufacturer's Web
> >> > site
> >> > at
> >> > http://go.microsoft.com/fwlink/?linkid=383. Web addresses can change,
> >> > so
> >> > you
> >> > might be unable to connect to this Web site.
> >> > For a list of software supported by this version of Microsoft Windows,
> >> > see
> >> > the Microsoft Windows XP Compatibility List at
> >> > http://www.microsoft.com/isapi/redir...sba=compatible.
> >> >
> >> > I'm a little confused by this because I haven't done any updates or
> >> > changes,
> >> > so should I go the site you previously mentioned and do an update?
> >> >
> >> > Gerry: Here is the entire stop message, I did it word for word I
> >> > didn't
> >> > want to miss anything important.
> >> >
> >> > A problem has been detected and Windows has been shut down to prevent
> >> > damage
> >> > to your computer.
> >> >
> >> > DRIVER_IRQL_NOT_LESS_OR_EQUAL
> >> >
> >> > If this is the first time you've seen this Stop error screen restart
> >> > your
> >> > computer. If this screen appears again, follow these steps:
> >> >
> >> > Check to make sure any new hardware or software is properly installed.
> >> > If
> >> > this is a new installation, ask your hardware or software manufacturer
> >> > for
> >> > any Windows updates you might need.
> >> >
> >> > If problems continue disable or remove any newly installed hardware or
> >> > software. Disable BIOS memory options such as caching or shadowing.
> >> > If
> >> > you
> >> > need to use Safe mode to remove or disable components, restart your
> >> > computer,
> >> > press F8 to Select Advanced Startup Options, and then Select Safe Mode.
> >> >
> >> > Technical information:
> >> >
> >> > ***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000, 0xF555CE85)
> >> >
> >> > Beginning dump of physical memory
> >> > Physical memory dump complete
> >> > Contact your system administrator or technical support group for
> >> > further
> >> > assistance.
> >> >
> >> > I haven't tried doing that disable caching or shadowing suggestion
> >> > because
> >> > I
> >> > don't know how to do it. Should I try doing that?
> >> >
> >> > When I did a search on this forum regarding this issue, I noticed this
> >> > site
> >> > was recommended.
> >> > http://aumha.org/a/stop.htm
> >> > I went to this site and clicked on the D1: Driver
> >> > IRQL_NOT_LESS_OR_EQUAL
> >> > issue on the right hand side. I attempted to install these two fixes
> >> > that
> >> > were recommended on the site.
> >> >
> >> > http://support.microsoft.com/?kbid=839876&sd=RMVP
> >> > When I installed this one I got a message stating the service pack I
> >> > was
> >> > running was newer than the fix so it didn't need to be installed.
> >> >
> >> > http://support.microsoft.com/?kbid=916595&sd=RMVP
> >> > I didn't have any problems installing this one but I'm still having the
> >> > same
> >> > problem with the blue screen.
> >> >
> >> > I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I heard
> >> > the
> >> > latter of the two tends to notice viruses that other anti-virus
> >> > programs
> >> > don't pick up on. I ran a full scan using both of these programs and
> >> > nothing
> >> > turned up. Sorry for such a long post but I wanted to be as detailed
> >> > as
> >> > possible. Thanks again guys!
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >> >
> >>
> >>
> >>
>
>
>

Have your tried deleting the driver and letting Windows re-install it?

--
Randem Systems
Your Installation Specialist
The Top Inno Setup Script Generator
http://www.randem.com/innoscript.html
Disk Read Error Press Ctl+Alt+Del to Restart
http://www.randem.com/discus/message...tml?1236319938



"Nicm15" <(E-Mail Removed)> wrote in message
news:E8E9E367-09D8-46BD-976A-(E-Mail Removed)...
>I went to dell's site and tried to do it by putting in my Service Tag
>number
> which Dell didn't recognize, go figure. So I just looked up the model
> name
> and number Dimension 5100. I looked up to see if they had any drivers for
> mice or keyboards and it came back with nothing. Thanks for your help,
> I'm
> going to see what Gerry suggests if he's out of ideas then I'll try the
> uninstall. Should I try to find my recovery disc that came with the
> computer
> and just reinstall everything?
> http://support.dell.com/support/down...g=UK&TabIndex=
>
> "Randem" wrote:
>
>> Yes, it could be or dell has it under another name. Go to the Dell
>> website
>> for your model and see what they have. If worst come to worst uninstall
>> that
>> mouse drive then see what happens.
>>
>> --
>> Randem Systems
>> Your Installation Specialist
>> The Top Inno Setup Script Generator
>> http://www.randem.com/innoscript.html
>> Disk Read Error Press Ctl+Alt+Del to Restart
>> http://www.randem.com/discus/message...tml?1236319938
>>
>>
>>
>> "Nicm15" <(E-Mail Removed)> wrote in message
>> news:034520B6-4A0F-40D9-BF5A-(E-Mail Removed)...
>> > *Sighs* This situation keeps getting weirder and weirder. I went to
>> > LogiTech's site and there was no mention of the mouse we're using. The
>> > mouse
>> > says Dell on it but after some research I found out that LogiTech made
>> > the
>> > mouse for Dell it's model number M-UK DEL3 but I couldn't find any
>> > driver
>> > information on Dell's website or LogiTech could our mouse be obsolete?
>> >
>> > "Randem" wrote:
>> >
>> >> Well, if you have the logitech mouse software loaded... I would update
>> >> it.
>> >> At this point it shouldn't hurt...
>> >>
>> >> --
>> >> Randem Systems
>> >> Your Installation Specialist
>> >> The Top Inno Setup Script Generator
>> >> http://www.randem.com/innoscript.html
>> >> Disk Read Error Press Ctl+Alt+Del to Restart
>> >> http://www.randem.com/discus/message...tml?1236319938
>> >>
>> >>
>> >>
>> >> "Nicm15" <(E-Mail Removed)> wrote in message
>> >> news:EB2626E2-28BE-41B1-8E8A-(E-Mail Removed)...
>> >> > Hello Randem and Gerry, I appreciate you guys taking the time to
>> >> > assist
>> >> > me.
>> >> > I addressed each of you separately in this post so there wouldn't be
>> >> > any
>> >> > confusion.
>> >> >
>> >> > Randem: I ran a search on the LogiTech program you mentioned and I
>> >> > found
>> >> > the following notepad located in C:\i386\CompData it states:
>> >> >
>> >> > The currently installed driver for Logitech MouseWare or Logitech
>> >> > iTouch
>> >> > is
>> >> > not compatible with Microsoft Windows XP and will be disabled during
>> >> > the
>> >> > upgrade. You should uninstall the Logitech drivers and software
>> >> > before
>> >> > continuing with the upgrade.
>> >> >
>> >> > For more information about this driver, visit the manufacturer's Web
>> >> > site
>> >> > at
>> >> > http://go.microsoft.com/fwlink/?linkid=383. Web addresses can
>> >> > change,
>> >> > so
>> >> > you
>> >> > might be unable to connect to this Web site.
>> >> > For a list of software supported by this version of Microsoft
>> >> > Windows,
>> >> > see
>> >> > the Microsoft Windows XP Compatibility List at
>> >> > http://www.microsoft.com/isapi/redir...sba=compatible.
>> >> >
>> >> > I'm a little confused by this because I haven't done any updates or
>> >> > changes,
>> >> > so should I go the site you previously mentioned and do an update?
>> >> >
>> >> > Gerry: Here is the entire stop message, I did it word for word I
>> >> > didn't
>> >> > want to miss anything important.
>> >> >
>> >> > A problem has been detected and Windows has been shut down to
>> >> > prevent
>> >> > damage
>> >> > to your computer.
>> >> >
>> >> > DRIVER_IRQL_NOT_LESS_OR_EQUAL
>> >> >
>> >> > If this is the first time you've seen this Stop error screen restart
>> >> > your
>> >> > computer. If this screen appears again, follow these steps:
>> >> >
>> >> > Check to make sure any new hardware or software is properly
>> >> > installed.
>> >> > If
>> >> > this is a new installation, ask your hardware or software
>> >> > manufacturer
>> >> > for
>> >> > any Windows updates you might need.
>> >> >
>> >> > If problems continue disable or remove any newly installed hardware
>> >> > or
>> >> > software. Disable BIOS memory options such as caching or shadowing.
>> >> > If
>> >> > you
>> >> > need to use Safe mode to remove or disable components, restart your
>> >> > computer,
>> >> > press F8 to Select Advanced Startup Options, and then Select Safe
>> >> > Mode.
>> >> >
>> >> > Technical information:
>> >> >
>> >> > ***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000, 0xF555CE85)
>> >> >
>> >> > Beginning dump of physical memory
>> >> > Physical memory dump complete
>> >> > Contact your system administrator or technical support group for
>> >> > further
>> >> > assistance.
>> >> >
>> >> > I haven't tried doing that disable caching or shadowing suggestion
>> >> > because
>> >> > I
>> >> > don't know how to do it. Should I try doing that?
>> >> >
>> >> > When I did a search on this forum regarding this issue, I noticed
>> >> > this
>> >> > site
>> >> > was recommended.
>> >> > http://aumha.org/a/stop.htm
>> >> > I went to this site and clicked on the D1: Driver
>> >> > IRQL_NOT_LESS_OR_EQUAL
>> >> > issue on the right hand side. I attempted to install these two
>> >> > fixes
>> >> > that
>> >> > were recommended on the site.
>> >> >
>> >> > http://support.microsoft.com/?kbid=839876&sd=RMVP
>> >> > When I installed this one I got a message stating the service pack I
>> >> > was
>> >> > running was newer than the fix so it didn't need to be installed.
>> >> >
>> >> > http://support.microsoft.com/?kbid=916595&sd=RMVP
>> >> > I didn't have any problems installing this one but I'm still having
>> >> > the
>> >> > same
>> >> > problem with the blue screen.
>> >> >
>> >> > I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I
>> >> > heard
>> >> > the
>> >> > latter of the two tends to notice viruses that other anti-virus
>> >> > programs
>> >> > don't pick up on. I ran a full scan using both of these programs
>> >> > and
>> >> > nothing
>> >> > turned up. Sorry for such a long post but I wanted to be as
>> >> > detailed
>> >> > as
>> >> > possible. Thanks again guys!
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >> >
>> >>
>> >>
>> >>
>>
>>
>>

Nicm

Have you read the Dell Owners Manual?

You never answered these questions?

What "recommended site"?

What "hot fixes"?

What anti-virus software is installed?

Did you uninstall the Logitech drivers and software?

Is the mouse wired or wirelesss?

Have you Dell Diagnostics?


--


Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Nicm15 wrote:
> I went to dell's site and tried to do it by putting in my Service Tag
> number which Dell didn't recognize, go figure. So I just looked up
> the model name and number Dimension 5100. I looked up to see if they
> had any drivers for mice or keyboards and it came back with nothing.
> Thanks for your help, I'm going to see what Gerry suggests if he's
> out of ideas then I'll try the uninstall. Should I try to find my
> recovery disc that came with the computer and just reinstall
> everything?
> http://support.dell.com/support/down...g=UK&TabIndex=
>
> "Randem" wrote:
>
>> Yes, it could be or dell has it under another name. Go to the Dell
>> website for your model and see what they have. If worst come to
>> worst uninstall that mouse drive then see what happens.
>>
>> --
>> Randem Systems
>> Your Installation Specialist
>> The Top Inno Setup Script Generator
>> http://www.randem.com/innoscript.html
>> Disk Read Error Press Ctl+Alt+Del to Restart
>> http://www.randem.com/discus/message...tml?1236319938
>>
>>
>>
>> "Nicm15" <(E-Mail Removed)> wrote in message
>> news:034520B6-4A0F-40D9-BF5A-(E-Mail Removed)...
>>> *Sighs* This situation keeps getting weirder and weirder. I went
>>> to LogiTech's site and there was no mention of the mouse we're
>>> using. The mouse
>>> says Dell on it but after some research I found out that LogiTech
>>> made the mouse for Dell it's model number M-UK DEL3 but I couldn't
>>> find any driver information on Dell's website or LogiTech could our
>>> mouse be obsolete?
>>>
>>> "Randem" wrote:
>>>
>>>> Well, if you have the logitech mouse software loaded... I would
>>>> update it.
>>>> At this point it shouldn't hurt...
>>>>
>>>> --
>>>> Randem Systems
>>>> Your Installation Specialist
>>>> The Top Inno Setup Script Generator
>>>> http://www.randem.com/innoscript.html
>>>> Disk Read Error Press Ctl+Alt+Del to Restart
>>>> http://www.randem.com/discus/message...tml?1236319938
>>>>
>>>>
>>>>
>>>> "Nicm15" <(E-Mail Removed)> wrote in message
>>>> news:EB2626E2-28BE-41B1-8E8A-(E-Mail Removed)...
>>>>> Hello Randem and Gerry, I appreciate you guys taking the time to
>>>>> assist me.
>>>>> I addressed each of you separately in this post so there wouldn't
>>>>> be any
>>>>> confusion.
>>>>>
>>>>> Randem: I ran a search on the LogiTech program you mentioned and
>>>>> I found
>>>>> the following notepad located in C:\i386\CompData it states:
>>>>>
>>>>> The currently installed driver for Logitech MouseWare or Logitech
>>>>> iTouch
>>>>> is
>>>>> not compatible with Microsoft Windows XP and will be disabled
>>>>> during the
>>>>> upgrade. You should uninstall the Logitech drivers and software
>>>>> before continuing with the upgrade.
>>>>>
>>>>> For more information about this driver, visit the manufacturer's
>>>>> Web site
>>>>> at
>>>>> http://go.microsoft.com/fwlink/?linkid=383. Web addresses can
>>>>> change, so
>>>>> you
>>>>> might be unable to connect to this Web site.
>>>>> For a list of software supported by this version of Microsoft
>>>>> Windows, see
>>>>> the Microsoft Windows XP Compatibility List at
>>>>> http://www.microsoft.com/isapi/redir...sba=compatible.
>>>>>
>>>>> I'm a little confused by this because I haven't done any updates
>>>>> or changes,
>>>>> so should I go the site you previously mentioned and do an update?
>>>>>
>>>>> Gerry: Here is the entire stop message, I did it word for word I
>>>>> didn't
>>>>> want to miss anything important.
>>>>>
>>>>> A problem has been detected and Windows has been shut down to
>>>>> prevent damage
>>>>> to your computer.
>>>>>
>>>>> DRIVER_IRQL_NOT_LESS_OR_EQUAL
>>>>>
>>>>> If this is the first time you've seen this Stop error screen
>>>>> restart your
>>>>> computer. If this screen appears again, follow these steps:
>>>>>
>>>>> Check to make sure any new hardware or software is properly
>>>>> installed. If
>>>>> this is a new installation, ask your hardware or software
>>>>> manufacturer for
>>>>> any Windows updates you might need.
>>>>>
>>>>> If problems continue disable or remove any newly installed
>>>>> hardware or software. Disable BIOS memory options such as
>>>>> caching or shadowing. If
>>>>> you
>>>>> need to use Safe mode to remove or disable components, restart
>>>>> your computer,
>>>>> press F8 to Select Advanced Startup Options, and then Select Safe
>>>>> Mode.
>>>>>
>>>>> Technical information:
>>>>>
>>>>> ***STOP: 0x000000D1 (0xE1BB300, 0x00000002, 0x00000000,
>>>>> 0xF555CE85)
>>>>>
>>>>> Beginning dump of physical memory
>>>>> Physical memory dump complete
>>>>> Contact your system administrator or technical support group for
>>>>> further
>>>>> assistance.
>>>>>
>>>>> I haven't tried doing that disable caching or shadowing suggestion
>>>>> because
>>>>> I
>>>>> don't know how to do it. Should I try doing that?
>>>>>
>>>>> When I did a search on this forum regarding this issue, I noticed
>>>>> this site
>>>>> was recommended.
>>>>> http://aumha.org/a/stop.htm
>>>>> I went to this site and clicked on the D1: Driver
>>>>> IRQL_NOT_LESS_OR_EQUAL
>>>>> issue on the right hand side. I attempted to install these two
>>>>> fixes that
>>>>> were recommended on the site.
>>>>>
>>>>> http://support.microsoft.com/?kbid=839876&sd=RMVP
>>>>> When I installed this one I got a message stating the service
>>>>> pack I was
>>>>> running was newer than the fix so it didn't need to be installed.
>>>>>
>>>>> http://support.microsoft.com/?kbid=916595&sd=RMVP
>>>>> I didn't have any problems installing this one but I'm still
>>>>> having the same
>>>>> problem with the blue screen.
>>>>>
>>>>> I use AVG Free 8.5 Anti-Virus as well as Malwarebytes because I
>>>>> heard the
>>>>> latter of the two tends to notice viruses that other anti-virus
>>>>> programs
>>>>> don't pick up on. I ran a full scan using both of these programs
>>>>> and nothing
>>>>> turned up. Sorry for such a long post but I wanted to be as
>>>>> detailed as
>>>>> possible. Thanks again guys!