Cannot connect to ezboard.com or any sites of theirs. Problem exists
for IE and Mozilla browsers. Connection times out. Have 4 computers
networked and only one of them can connect to ezboard.com. I have not
run into any other sites that will not connect.

I had thought that maybe my IP was banned somehow but that can't be
because one computer is getting through. Problem exists in both
win98se and XP. The one computer which connects has win98se and XP but
only browsers under XP os connect not the 98se side.

Have tried to ping the site but it times out.

Anybody got any ideas?

On Mon, 15 Nov 2004 00:10:59 -0500, GTT <(E-Mail Removed)> wrote:

>Cannot connect to ezboard.com or any sites of theirs. Problem exists
>for IE and Mozilla browsers. Connection times out. Have 4 computers
>networked and only one of them can connect to ezboard.com. I have not
>run into any other sites that will not connect.
>
>I had thought that maybe my IP was banned somehow but that can't be
>because one computer is getting through. Problem exists in both
>win98se and XP. The one computer which connects has win98se and XP but
>only browsers under XP os connect not the 98se side.
>
>Have tried to ping the site but it times out.
>
>Anybody got any ideas?

Please start by providing ipconfig information for each computer.
Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
Identify operating system (by name, version, and SP level) with each ipconfig
listing. Identify which one will connect.

What type of internet service do you have (cable , DSL?) (If DSL, static,
dynamic, or PPPoE?)?

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

Is it safe to post ipconfig info, could someone use addresses etc. to
try to get into my network?

I created the txt files and examined them and they are identical with
the exception of the following
- ip address is 192.168.1.100
on one and 101 and 102. 101 is the one which connects okay.
- host name, ethernet type and address, lease dates are of course
different

I have provided some of the txt info below without addresses

Operating systems are XP home with sp2 and 98se and connect by cable.
The machine that connects is using XP home sp2



Windows IP Configuration



Host Name . . . . . . . . . . . . : myname-xp

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . :
mtmc.phub.net.cable.rogers.com



Ethernet adapter Local Area Connection 2:



Connection-specific DNS Suffix . :
mtmc.phub.net.cable.rogers.com

Description . . . . . . . . . . . : AcerLAN ALN-201 PCI
Ethernet Adapter

Physical Address. . . . . . . . . : 00-60-67-3A-2E-2D

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.100

Subnet Mask . . . . . . . . . . . : 255.255.255.0

Default Gateway . . . . . . . . . : 192.168.1.1

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : xx.xxx.xx.xxx

xx.xxx.xx.xxx

Lease Obtained. . . . . . . . . . : November 15, 2004 9:23:39
AM

Lease Expires . . . . . . . . . . : November 16, 2004 9:23:39
AM



On 14 Nov 2004 23:45:11 -0600, Chuck <(E-Mail Removed)> wrote:

>On Mon, 15 Nov 2004 00:10:59 -0500, GTT <(E-Mail Removed)> wrote:
>
>>Cannot connect to ezboard.com or any sites of theirs. Problem exists
>>for IE and Mozilla browsers. Connection times out. Have 4 computers
>>networked and only one of them can connect to ezboard.com. I have not
>>run into any other sites that will not connect.
>>
>>I had thought that maybe my IP was banned somehow but that can't be
>>because one computer is getting through. Problem exists in both
>>win98se and XP. The one computer which connects has win98se and XP but
>>only browsers under XP os connect not the 98se side.
>>
>>Have tried to ping the site but it times out.
>>
>>Anybody got any ideas?
>
>Please start by providing ipconfig information for each computer.
>Start - Run - "cmd". Type "ipconfig /all >c:\ipconfig.txt" into the command
>window - Open c:\ipconfig.txt in Notepad, copy and paste into your next post.
>Identify operating system (by name, version, and SP level) with each ipconfig
>listing. Identify which one will connect.
>
>What type of internet service do you have (cable , DSL?) (If DSL, static,
>dynamic, or PPPoE?)?

On Mon, 15 Nov 2004 11:05:14 -0500, GTT <(E-Mail Removed)> wrote:

>Is it safe to post ipconfig info, could someone use addresses etc. to
>try to get into my network?
>
>I created the txt files and examined them and they are identical with
>the exception of the following
>- ip address is 192.168.1.100
> on one and 101 and 102. 101 is the one which connects okay.
>- host name, ethernet type and address, lease dates are of course
>different
>
>I have provided some of the txt info below without addresses
>
>Operating systems are XP home with sp2 and 98se and connect by cable.
>The machine that connects is using XP home sp2
>
>
>
>Windows IP Configuration
>
>
>
> Host Name . . . . . . . . . . . . : myname-xp
>
> Primary Dns Suffix . . . . . . . :
>
> Node Type . . . . . . . . . . . . : Unknown
>
> IP Routing Enabled. . . . . . . . : No
>
> WINS Proxy Enabled. . . . . . . . : No
>
> DNS Suffix Search List. . . . . . :
>mtmc.phub.net.cable.rogers.com
>
>
>
>Ethernet adapter Local Area Connection 2:
>
>
>
> Connection-specific DNS Suffix . :
>mtmc.phub.net.cable.rogers.com
>
> Description . . . . . . . . . . . : AcerLAN ALN-201 PCI
>Ethernet Adapter
>
> Physical Address. . . . . . . . . : 00-60-67-3A-2E-2D
>
> Dhcp Enabled. . . . . . . . . . . : Yes
>
> Autoconfiguration Enabled . . . . : Yes
>
> IP Address. . . . . . . . . . . . : 192.168.1.100
>
> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>
> Default Gateway . . . . . . . . . : 192.168.1.1
>
> DHCP Server . . . . . . . . . . . : 192.168.1.1
>
> DNS Servers . . . . . . . . . . . : xx.xxx.xx.xxx
>
> xx.xxx.xx.xxx
>
> Lease Obtained. . . . . . . . . . : November 15, 2004 9:23:39
>AM
>
> Lease Expires . . . . . . . . . . : November 16, 2004 9:23:39
>AM

You appear to be using a router for sharing your internet service, right?

It's good that you are nervous about revealing your network secrets, but this
may be necessary if we are to resolve your problem. And, as long as you are
behind a router, you're probably safe.

The one secret which MIGHT be dangerous to you is the WAN address of the router,
which won't appear on any diagnostics.

The DNS server information is possibly relevant to your problem, and is needed
in this case for proper diagnosis.

To get you started, the problem you're describing ("I can not connect to one
specific website from one computer.." where "I have multiple computers and the
others have no problem...") is possibly name resolution. But you assure me that
the DNS server entries for all 4 computers are identical.

When you try to ping ezboard.com, and it times out, what ip address is coming up
in the ping?

Is your internet service PPPoE?

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

On 15 Nov 2004 11:00:03 -0600, Chuck <(E-Mail Removed)> wrote:

>On Mon, 15 Nov 2004 11:05:14 -0500, GTT <(E-Mail Removed)> wrote:
>
>>Is it safe to post ipconfig info, could someone use addresses etc. to
>>try to get into my network?
>>
>>I created the txt files and examined them and they are identical with
>>the exception of the following
>>- ip address is 192.168.1.100
>> on one and 101 and 102. 101 is the one which connects okay.
>>- host name, ethernet type and address, lease dates are of course
>>different
>>
>>I have provided some of the txt info below without addresses
>>
>>Operating systems are XP home with sp2 and 98se and connect by cable.
>>The machine that connects is using XP home sp2
>>
>>
>>
>>Windows IP Configuration
>>
>>
>>
>> Host Name . . . . . . . . . . . . : myname-xp
>>
>> Primary Dns Suffix . . . . . . . :
>>
>> Node Type . . . . . . . . . . . . : Unknown
>>
>> IP Routing Enabled. . . . . . . . : No
>>
>> WINS Proxy Enabled. . . . . . . . : No
>>
>> DNS Suffix Search List. . . . . . :
>>mtmc.phub.net.cable.rogers.com
>>
>>
>>
>>Ethernet adapter Local Area Connection 2:
>>
>>
>>
>> Connection-specific DNS Suffix . :
>>mtmc.phub.net.cable.rogers.com
>>
>> Description . . . . . . . . . . . : AcerLAN ALN-201 PCI
>>Ethernet Adapter
>>
>> Physical Address. . . . . . . . . : 00-60-67-3A-2E-2D
>>
>> Dhcp Enabled. . . . . . . . . . . : Yes
>>
>> Autoconfiguration Enabled . . . . : Yes
>>
>> IP Address. . . . . . . . . . . . : 192.168.1.100
>>
>> Subnet Mask . . . . . . . . . . . : 255.255.255.0
>>
>> Default Gateway . . . . . . . . . : 192.168.1.1
>>
>> DHCP Server . . . . . . . . . . . : 192.168.1.1
>>
>> DNS Servers . . . . . . . . . . . : xx.xxx.xx.xxx
>>
>> xx.xxx.xx.xxx
>>
>> Lease Obtained. . . . . . . . . . : November 15, 2004 9:23:39
>>AM
>>
>> Lease Expires . . . . . . . . . . : November 16, 2004 9:23:39
>>AM
>
>You appear to be using a router for sharing your internet service, right?
>
>It's good that you are nervous about revealing your network secrets, but this
>may be necessary if we are to resolve your problem. And, as long as you are
>behind a router, you're probably safe.
>
>The one secret which MIGHT be dangerous to you is the WAN address of the router,
>which won't appear on any diagnostics.
>
>The DNS server information is possibly relevant to your problem, and is needed
>in this case for proper diagnosis.
>
>To get you started, the problem you're describing ("I can not connect to one
>specific website from one computer.." where "I have multiple computers and the
>others have no problem...") is possibly name resolution. But you assure me that
>the DNS server entries for all 4 computers are identical.
>
>When you try to ping ezboard.com, and it times out, what ip address is coming up
>in the ping?
>
>Is your internet service PPPoE?

Chuck I am behind a router, I also use zonealarm on my main computer,
but have tried with zonealarm turned off.

I find it interesting that my laptop also has the same problem it
rarely gets used and IE on it has none of the settings from my other
computers

DNS servers is the same and is 24.153.22.195
24.153.23.66.

Pinging ezboard shows it resolves to 209.66.118.15

Not sure about PPPoe it is Rogers cable internet network.

The other interesting thing is this is the only site I no of that I
cannot reach and I surf a lot.

Graham

On Mon, 15 Nov 2004 19:08:22 -0500, GTT <(E-Mail Removed)> wrote:

>On 15 Nov 2004 11:00:03 -0600, Chuck <(E-Mail Removed)> wrote:
>
>>On Mon, 15 Nov 2004 11:05:14 -0500, GTT <(E-Mail Removed)> wrote:
>>
>>>Is it safe to post ipconfig info, could someone use addresses etc. to
>>>try to get into my network?
>>>
>>>I created the txt files and examined them and they are identical with
>>>the exception of the following
>>>- ip address is 192.168.1.100
>>> on one and 101 and 102. 101 is the one which connects okay.
>>>- host name, ethernet type and address, lease dates are of course
>>>different
>>>
>>>I have provided some of the txt info below without addresses
>>>
>>>Operating systems are XP home with sp2 and 98se and connect by cable.
>>>The machine that connects is using XP home sp2

Graham,

Well, you're not comfortable with providing any details that might give us an
idea where your problem might lie. Nor any that might give us even an idea what
to look at next.

So you'll have to do the detective work. What is different about the fourth
computer (the one that CAN access this website), that is the same between the
three computers that CAN'T connect?

I asked you about PPPoE because frequently when someone complains about
inability to access specific websites, and has no other problems, he's using
PPPoE and has a bad MTU setting. The documents all assume PPPoE networking (the
extra 8 byte PPPoE overhead) is the root of the problem - I don't know if that's
true.
http://alive.znep.com/~marcs/mtu/
http://www.annoyances.org/exec/show/article04-107
http://adsl.cutw.net/mtu.html

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.

Chuck how can I tell whether I am useing PPPoE.

I did provide the dns info maybe you missed my last post.

The 4th machine no longer connects to that site. The only thing I can
think of that is unusual is that I just installed XP in the 4th
machine about 5 days ago and had not used it to connect to the
internet except in a minimum way.

RASPPPOE if I put this on my machine can it be easily removed or does
it create a problem if it doesn't work. Had a quick look and it seems
to make registry changes. Not to familiar with restore but I guess
that could be used to return system back to previous state.

I am beginning to think I should just leave things alone as it so far
seems to be one web site out of the millions out there that is not
connecting.

On 16 Nov 2004 14:37:08 -0600, Chuck <(E-Mail Removed)> wrote:

>On Mon, 15 Nov 2004 19:08:22 -0500, GTT <(E-Mail Removed)> wrote:
>
>>On 15 Nov 2004 11:00:03 -0600, Chuck <(E-Mail Removed)> wrote:
>>
>>>On Mon, 15 Nov 2004 11:05:14 -0500, GTT <(E-Mail Removed)> wrote:
>>>
>>>>Is it safe to post ipconfig info, could someone use addresses etc. to
>>>>try to get into my network?
>>>>
>>>>I created the txt files and examined them and they are identical with
>>>>the exception of the following
>>>>- ip address is 192.168.1.100
>>>> on one and 101 and 102. 101 is the one which connects okay.
>>>>- host name, ethernet type and address, lease dates are of course
>>>>different
>>>>
>>>>I have provided some of the txt info below without addresses
>>>>
>>>>Operating systems are XP home with sp2 and 98se and connect by cable.
>>>>The machine that connects is using XP home sp2
>
>Graham,
>
>Well, you're not comfortable with providing any details that might give us an
>idea where your problem might lie. Nor any that might give us even an idea what
>to look at next.
>
>So you'll have to do the detective work. What is different about the fourth
>computer (the one that CAN access this website), that is the same between the
>three computers that CAN'T connect?
>
>I asked you about PPPoE because frequently when someone complains about
>inability to access specific websites, and has no other problems, he's using
>PPPoE and has a bad MTU setting. The documents all assume PPPoE networking (the
>extra 8 byte PPPoE overhead) is the root of the problem - I don't know if that's
>true.
>http://alive.znep.com/~marcs/mtu/
>http://www.annoyances.org/exec/show/article04-107
>http://adsl.cutw.net/mtu.html

On Tue, 16 Nov 2004 19:01:15 -0500, GTT <(E-Mail Removed)> wrote:

>Chuck how can I tell whether I am useing PPPoE.
>
>I did provide the dns info maybe you missed my last post.
>
>The 4th machine no longer connects to that site. The only thing I can
>think of that is unusual is that I just installed XP in the 4th
>machine about 5 days ago and had not used it to connect to the
>internet except in a minimum way.
>
>RASPPPOE if I put this on my machine can it be easily removed or does
>it create a problem if it doesn't work. Had a quick look and it seems
>to make registry changes. Not to familiar with restore but I guess
>that could be used to return system back to previous state.
>
>I am beginning to think I should just leave things alone as it so far
>seems to be one web site out of the millions out there that is not
>connecting.

I saw the DNS information in your last post.

For initial diagnosis in problems of this type, I ask for the complete and
unedited "ipconfig /all" from each computer on the LAN; sometimes a minor
difference in the output between a working and a non-working computer can
provide an obscure clue to what is wrong.

If it's not an MTU / PPPoE problem.

As far as the MTU / PPPoE issue, I haven't found an easy way to tell, other than
to ask what type of service the ISP provides (what are they charging for?).
You're behind a router - the router is configured to connect to your ISP per
their specs. There are 3 most common connections (see the router setup for how
you're connected):
- Fixed ip address
- Dynamic ip address
- Dynamic ip address with login - account/password - aka PPPoE

Loading RASPPPoE on your computer is NOT the answer - loading any PPPoE client
on a computer behind a NAT router will not help the problem, and may cause a
worse problem - lack of connectivity altogether from some PPPoE software. Sorry
for being vague there.

Allen Smith explains a way to test whether the MTU setting on your computer is
causing a problem with PPPoE:
http://www.allensmith.net/Windows/ICS/xpICSmtu.htm
Also see the Microsoft article:
http://support.microsoft.com/?id=319661

As far as leaving it alone, that's certainly an option, if the problem is just
one website then you're probably OK. If you identify additional websites, and
the problem becomes more significant, read the AllenSmith article. The
Annoyances article (previous post) is also good.

--
Cheers,
Chuck
Paranoia comes from experience - and is not necessarily a bad thing.