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Browser automatically closes on some sites

 
 
Melissa
Guest
Posts: n/a
 
      30th Sep 2004
When I try to visit certain sites, such as
http://www.ae.com, or http://www.healthykids.org, all of
my IE browser windows automatically close. Do I have
something setup wrong? This only started happening in the
last week or so.
 
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Edward W. Thompson
Guest
Posts: n/a
 
      30th Sep 2004
What do you mean by close? Do you mean the page initially opens then
closes, if so what message do you receive? Or, do you mean the page simply
does not open, that will be the most common problem?


"Melissa" <(E-Mail Removed)> wrote in message
news:124701c4a698$aa2fddc0$(E-Mail Removed)...
> When I try to visit certain sites, such as
> http://www.ae.com, or http://www.healthykids.org, all of
> my IE browser windows automatically close. Do I have
> something setup wrong? This only started happening in the
> last week or so.



 
Reply With Quote
 
LuckyStrike
Guest
Posts: n/a
 
      30th Sep 2004
Hi Melissa,
I'd do a thorough scan for Parasites and the like. A Loooong post follows;
Do a little, bit by bit, and see if this will help with your issue:
Quick and basic scans from any of the following sites:
Doxdesk parasite scan
http://doxdesk.com/parasite/
Jim Eshelmans WSC on-line quick scan
http://www.aumha.org/a/noads.htm
Bugs Glitches and Stuff-ups
http://inetexplorer.mvps.org/Darnit.htm

More In-Depth on-line scanners for parasites and Trojans:
GFI free on-line Trojan scanner
http://www.windowsecurity.com/trojanscan/
Sygate Technologies Trojanscan
http://scan.sygatetech.com/pretrojanscan.html
PestPatrol on-line scan
http://www.pestscan.com/home.asp
SpywareChecker on-line scan
http://www.spywareguide.com/txt_onlinescan.html

Parasites, spyware malware basics:
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://www.mvps.org/winhelp2002/unwanted.htm

Check for Spyware - How-to

*Most important* - Before you try to remove spyware using any of the
following programs, realize that the process of cleaning and removing
certain spyware and malware may possibly interrupt and kill your internet
connection. Therefore, you should obtain a copy of LSPFIX, and Winsockfix
which will then make it possible for you to re-establish your internet
connection if it gets terminated.

Download LSPFIX from the following sites:
http://www.cexx.org/lspfix.htm
http://www.spychecker.com/program/lspfix.html
http://www.securitywonks.net/lspfix/lspfixindex.php

Download Winsockfix here
http://www.tacktech.com/display.cfm?ttid=257
http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP)

First, install the respective programs and then update them immediately, so
that they have the current versions, and definitions. **Read the Help Files
and Tutorials**.

After you've Updated Spybot S&D, and SpywareBlaster, you *must* ENABLE the
protections as well. These two programs do not automatically enable
protections obtained from the newest definitions and updates, therefore this
process but must be done manually. Without having enabled protections, the
current definitions obtained from updates will be *useless*.

Run the programs one at a time. With Ad-Aware you may have it generally
clean whatever it finds. The same applies for CWShredder. Spybot S&D
requires special attention, as does HijackThis (Only more so. Details listed
below) The programs are listed in order of their general strength, safety,
and purpose. It is perhaps best to install and run these in this order of
appearance. All are freeware programs, but if you are pleased with the
results and quality of the utilities, donations to the respective Authors
will be cheerfully accepted.

Another thing to consider doing is to run a program (only run one program at
a time) a few times consecutively. The reason for this is that the first
pass may kill certain Spyware programs, but may not be able to terminate and
kill all files and programs which may be running at the time. That is why a
second pass may be necessary to be thoroughly effective.

Under the most stubborn cases, running the programs in Safe-Mode will allow
for the best cleaning conditions, as there will be a minimum of interference
from processes running in the background.

Ad -Aware
http://www.lavasoftusa.com/support/download/
Ad-Aware Tutorial (might help if you look through this)
http://www.bleepingcomputer.com/foru...howtutorial=48
Ad-Aware VX2 Cleaner Plug-In
http://www.lavasoftusa.com/software/...2cleaner.shtml

CWShredder (cleans all Cool Web Search malware)
http://www.spywareinfo.com/~merijn/downloads.html
If the Authors site is unable to be accessed, then the following two sites
offer his programs as well.
http://www.majorgeeks.com/download4086.html
http://www.snapfiles.com/get/coolwebshredder.html
CWShredder Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=47

Coolwebsearch Smartkiller
http://www.safer-networking.org/files/delcwssk.zip
http://www.spychecker.com/program/miniremovalcw.html

The above item is sometimes necessary if CWShredder detects a SmartSearch2
variant on your PC.

Spybot S&D
http://www.safer-networking.org/index.php?page=download
Spybot Tutorial (Must Read)
http://www.safer-networking.org/index.php?page=tutorial
Other tutorials for Spybot S&D (Also must read)
http://www.bleepingcomputer.com/foru...howtutorial=43
http://tomcoyote.com/SPYBOT/index1.php
http://tomcoyote.com/SPYBOT/index2.php

This item below is designed to *prevent* installation of malware and the
like by comparing known CLSID's of these "bad guys" with what is in its
definitions. By enabling a *Kill Bit* it prevents known malignant ActiveX
from being installed or run on your machine. It doesn't remove anything, nor
will it fix anything that is already in your PC. Rather, it will prevent
installation or re-installation of the item once it has been removed
manually, or by the use of another program which will perform the duty of
removing the spyware.

SpywareBlaster (prevents installation of Spyware, Trojans, etc.)
http://www.javacoolsoftware.com/spywareguard.html
SpywareBlaster Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=49

SpywareGuard (companion program to SWB, above)
http://www.javacoolsoftware.com/spywareguard.html
SpywareGuard Tutorial
http://www.bleepingcomputer.com/foru...howtutorial=50

If you use Spybot S&D, be sure to clean *ONLY* the items displayed in *RED*.
DO NOT clean any items displayed in Black or Green at this time.

Lastly there is HijackThis. Hijack this is a very powerful, last resort type
of program which is generally best used in conjunction with help from those
who deal with the findings of the log created by the HijackThis scan. It
does nothing in the scan itself; it merely says what is present and/or
running on your PC. The items must be checked-marked to be "cleaned". You
must know *exactly* what you are checking-off before you proceed. If you
don't, you can quite possibly disable many useful and vital functions of
your PC. Remember; read the Tutorials, and seek help at SpywareInfo Forums,
Net-Integration, or TomCoyote forums for safety's sake.

HijackThis
http://www.spywareinfo.com/~merijn/downloads.html
If the preceding site is down, you may get HijackThis from other sites
Hijack This (from Major Geeks)
http://www.majorgeeks.com/download3155.html
http://www.spychecker.com/program/hijackthis.html
http://computercops.biz/downloads-cat-14.html

HijackThis Tutorials **(MUST READ)**
(All are similar; some are better / more comprehensive than others)
http://www.spywareinfo.com/~merijn/htlogtutorial.html
http://www.bleepingcomputer.com/foru...howtutorial=42
http://aumha.org/a/hjttutor.php
http://hjt.wizardsofwebsites.com/
http://s89223352.onlinehome.us/mirror/hjt/

Where to seek help with your HijackThis scan log
SpywareInfo Forums
http://forums.spywareinfo.com/
other help forums for HijackThis:
Net-Integration
http://forums.net-integration.net/index.php?c=19
TomCoyote
http://forums.tomcoyote.com/index.php?showforum=27



Anti-Virus Tools

AVG Anti-virus by Grisoft
http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5

avast! Virus Cleaner - free virus & worm removal tool
http://www.avast.com/eng/avast_cleaner.html

McAfee AVERT Stinger
http://vil.nai.com/vil/stinger/

NOTE: With the above tools, particularly Avast Virus cleaner, be sure to
disable your background PC Anti-virus utility.

F-Prot for DOS (I don't know if this will work on XP systems however)
http://www.f-prot.com/products/home_use/dos/
http://www.f-prot.com/products/home_use/
http://www.claymania.com/f-prot.html

If you can use this program, be sure to make certain the most recent Updates
are obtained for it.
http://www.f-secure.com/download-pur..._updates.shtml
F-Secure Anti-Virus for DOS (F-PROT edition)

Update Macro.def to your system to get up-to-date macro virus protection.
The other Anti-Virus databases, Sign.def and Sign2.def are updated weekly.
They have definitions for all other kinds of viruses except macro-viruses.
MACRO.DEF definition file
SIGN.DEF definition file
SIGN2.DEF definition file

On-Line Virus scanners:

RAV Antivirus Online Virus Scan
http://www.ravantivirus.com/scan/
Command on Demand
http://www.authentium.com/solutions/cod/index.cfm
Freedom on-line virus check
http://www.freedom.net/viruscenter/o...iruscheck.html
TrendMicro Housecall (also detects some Trojans)
http://housecall.trendmicro.com/
BitDefender Scan Online
http://www.bitdefender.com/scan/licence.php

Kapersky Online Virus Scanner
http://www.kaspersky.com/remoteviruschk.html
The above scanner works differently from most; it is a server based scanner,
and will only scan individual files, or directories which are limited to 1
MB in total size. It will not do a full system scan.

Hauri LiveCall Online virus scanning
http://www.globalhauri.com/html/products/livecall.html
The above is also server based if I remember correctly

Panda on-line virus scan
http://www.pandasoftware.com/activescan/activescan.asp

McAfee FreeScan
http://us.mcafee.com/root/mfs/default.asp

Symantec Security Check (page offers security and/or virus scan)
http://snipurl.com/7gz1

More general info you should be aware of:
The Parasite Fight; Quick Fix Protocol
http://www.aumha.org/a/quickfix.htm
How to surf the Internet more safely with Internet Explorer
http://www.infinisource.com/techfiles/surf-safe.html
So how did I get infected in the first place?
http://boards.cexx.org/viewtopic.php?t=957
Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
This last bit is just a general extra FYI and isn't important right now. Try
this at some other time, when time permits.

Other vulnerability tests:
Jason's Toolbox Browser Security Tests
http://www.jasons-toolbox.com/BrowserSecurity/
Qualys' Free Browser Checkup
http://browsercheck.qualys.com/
MyNetWatchman - WinPopUP Tester
http://www.mynetwatchman.com/winpopuptester.asp

Firewall tests: (YMMV :-)
Sygate Technologies Stealthscan
http://scan.sygatetech.com/prestealthscan.html
PortScan from Hackerwatch.org
http://www.hackerwatch.org/probe/
ShieldsUp ports and security tests
http://www.grc.com/x/ne.dll?bh0bkyd2

Site which links to various tests
Security-Ops
http://www.security-ops.tk/

How to disable Windows Messenger Service or WinPopup
http://www.opentechsupport.net/forum...c/11211-1.html

HTH -
--

LuckyStrike
(E-Mail Removed)

How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
http://home.satx.rr.com/badour/html/post.html
-------------------------------------------------

"Melissa" <(E-Mail Removed)> wrote in message
news:124701c4a698$aa2fddc0$(E-Mail Removed)...
> When I try to visit certain sites, such as
> http://www.ae.com, or http://www.healthykids.org, all of
> my IE browser windows automatically close. Do I have
> something setup wrong? This only started happening in the
> last week or so.



 
Reply With Quote
 
Ben Stevenson
Guest
Posts: n/a
 
      30th Sep 2004
Hi LuckyStrike

I tried your recomended (below)
GFI free on-line Trojan scanner
> http://www.windowsecurity.com/trojanscan/

I've got XP Home and IE6
I've tried to use the trojan scanner three times just now. Each time the
scanning stops after about 15 seconds, and I get the window that IE has
encountered a problem and will have to close. There is also the option to
tell Microsoft about the problem.
Why am I getting this?
TIA


"LuckyStrike" <(E-Mail Removed)> wrote in
message news:(E-Mail Removed)...
> Hi Melissa,
> I'd do a thorough scan for Parasites and the like. A Loooong post follows;
> Do a little, bit by bit, and see if this will help with your issue:
> Quick and basic scans from any of the following sites:
> Doxdesk parasite scan
> http://doxdesk.com/parasite/
> Jim Eshelmans WSC on-line quick scan
> http://www.aumha.org/a/noads.htm
> Bugs Glitches and Stuff-ups
> http://inetexplorer.mvps.org/Darnit.htm
>
> More In-Depth on-line scanners for parasites and Trojans:
> GFI free on-line Trojan scanner
> http://www.windowsecurity.com/trojanscan/
> Sygate Technologies Trojanscan
> http://scan.sygatetech.com/pretrojanscan.html
> PestPatrol on-line scan
> http://www.pestscan.com/home.asp
> SpywareChecker on-line scan
> http://www.spywareguide.com/txt_onlinescan.html
>
> Parasites, spyware malware basics:
> http://aumha.org/a/parasite.htm
> http://aumha.org/a/quickfix.htm
> http://www.mvps.org/winhelp2002/unwanted.htm
>
> Check for Spyware - How-to
>
> *Most important* - Before you try to remove spyware using any of the
> following programs, realize that the process of cleaning and removing
> certain spyware and malware may possibly interrupt and kill your internet
> connection. Therefore, you should obtain a copy of LSPFIX, and Winsockfix
> which will then make it possible for you to re-establish your internet
> connection if it gets terminated.
>
> Download LSPFIX from the following sites:
> http://www.cexx.org/lspfix.htm
> http://www.spychecker.com/program/lspfix.html
> http://www.securitywonks.net/lspfix/lspfixindex.php
>
> Download Winsockfix here
> http://www.tacktech.com/display.cfm?ttid=257
> http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP)
>
> First, install the respective programs and then update them immediately,

so
> that they have the current versions, and definitions. **Read the Help

Files
> and Tutorials**.
>
> After you've Updated Spybot S&D, and SpywareBlaster, you *must* ENABLE the
> protections as well. These two programs do not automatically enable
> protections obtained from the newest definitions and updates, therefore

this
> process but must be done manually. Without having enabled protections, the
> current definitions obtained from updates will be *useless*.
>
> Run the programs one at a time. With Ad-Aware you may have it generally
> clean whatever it finds. The same applies for CWShredder. Spybot S&D
> requires special attention, as does HijackThis (Only more so. Details

listed
> below) The programs are listed in order of their general strength, safety,
> and purpose. It is perhaps best to install and run these in this order of
> appearance. All are freeware programs, but if you are pleased with the
> results and quality of the utilities, donations to the respective Authors
> will be cheerfully accepted.
>
> Another thing to consider doing is to run a program (only run one program

at
> a time) a few times consecutively. The reason for this is that the first
> pass may kill certain Spyware programs, but may not be able to terminate

and
> kill all files and programs which may be running at the time. That is why

a
> second pass may be necessary to be thoroughly effective.
>
> Under the most stubborn cases, running the programs in Safe-Mode will

allow
> for the best cleaning conditions, as there will be a minimum of

interference
> from processes running in the background.
>
> Ad -Aware
> http://www.lavasoftusa.com/support/download/
> Ad-Aware Tutorial (might help if you look through this)
> http://www.bleepingcomputer.com/foru...howtutorial=48
> Ad-Aware VX2 Cleaner Plug-In
> http://www.lavasoftusa.com/software/...2cleaner.shtml
>
> CWShredder (cleans all Cool Web Search malware)
> http://www.spywareinfo.com/~merijn/downloads.html
> If the Authors site is unable to be accessed, then the following two sites
> offer his programs as well.
> http://www.majorgeeks.com/download4086.html
> http://www.snapfiles.com/get/coolwebshredder.html
> CWShredder Tutorial
> http://www.bleepingcomputer.com/foru...howtutorial=47
>
> Coolwebsearch Smartkiller
> http://www.safer-networking.org/files/delcwssk.zip
> http://www.spychecker.com/program/miniremovalcw.html
>
> The above item is sometimes necessary if CWShredder detects a SmartSearch2
> variant on your PC.
>
> Spybot S&D
> http://www.safer-networking.org/index.php?page=download
> Spybot Tutorial (Must Read)
> http://www.safer-networking.org/index.php?page=tutorial
> Other tutorials for Spybot S&D (Also must read)
> http://www.bleepingcomputer.com/foru...howtutorial=43
> http://tomcoyote.com/SPYBOT/index1.php
> http://tomcoyote.com/SPYBOT/index2.php
>
> This item below is designed to *prevent* installation of malware and the
> like by comparing known CLSID's of these "bad guys" with what is in its
> definitions. By enabling a *Kill Bit* it prevents known malignant ActiveX
> from being installed or run on your machine. It doesn't remove anything,

nor
> will it fix anything that is already in your PC. Rather, it will prevent
> installation or re-installation of the item once it has been removed
> manually, or by the use of another program which will perform the duty of
> removing the spyware.
>
> SpywareBlaster (prevents installation of Spyware, Trojans, etc.)
> http://www.javacoolsoftware.com/spywareguard.html
> SpywareBlaster Tutorial
> http://www.bleepingcomputer.com/foru...howtutorial=49
>
> SpywareGuard (companion program to SWB, above)
> http://www.javacoolsoftware.com/spywareguard.html
> SpywareGuard Tutorial
> http://www.bleepingcomputer.com/foru...howtutorial=50
>
> If you use Spybot S&D, be sure to clean *ONLY* the items displayed in

*RED*.
> DO NOT clean any items displayed in Black or Green at this time.
>
> Lastly there is HijackThis. Hijack this is a very powerful, last resort

type
> of program which is generally best used in conjunction with help from

those
> who deal with the findings of the log created by the HijackThis scan. It
> does nothing in the scan itself; it merely says what is present and/or
> running on your PC. The items must be checked-marked to be "cleaned". You
> must know *exactly* what you are checking-off before you proceed. If you
> don't, you can quite possibly disable many useful and vital functions of
> your PC. Remember; read the Tutorials, and seek help at SpywareInfo

Forums,
> Net-Integration, or TomCoyote forums for safety's sake.
>
> HijackThis
> http://www.spywareinfo.com/~merijn/downloads.html
> If the preceding site is down, you may get HijackThis from other sites
> Hijack This (from Major Geeks)
> http://www.majorgeeks.com/download3155.html
> http://www.spychecker.com/program/hijackthis.html
> http://computercops.biz/downloads-cat-14.html
>
> HijackThis Tutorials **(MUST READ)**
> (All are similar; some are better / more comprehensive than others)
> http://www.spywareinfo.com/~merijn/htlogtutorial.html
> http://www.bleepingcomputer.com/foru...howtutorial=42
> http://aumha.org/a/hjttutor.php
> http://hjt.wizardsofwebsites.com/
> http://s89223352.onlinehome.us/mirror/hjt/
>
> Where to seek help with your HijackThis scan log
> SpywareInfo Forums
> http://forums.spywareinfo.com/
> other help forums for HijackThis:
> Net-Integration
> http://forums.net-integration.net/index.php?c=19
> TomCoyote
> http://forums.tomcoyote.com/index.php?showforum=27
>
>
>
> Anti-Virus Tools
>
> AVG Anti-virus by Grisoft
> http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5
>
> avast! Virus Cleaner - free virus & worm removal tool
> http://www.avast.com/eng/avast_cleaner.html
>
> McAfee AVERT Stinger
> http://vil.nai.com/vil/stinger/
>
> NOTE: With the above tools, particularly Avast Virus cleaner, be sure to
> disable your background PC Anti-virus utility.
>
> F-Prot for DOS (I don't know if this will work on XP systems however)
> http://www.f-prot.com/products/home_use/dos/
> http://www.f-prot.com/products/home_use/
> http://www.claymania.com/f-prot.html
>
> If you can use this program, be sure to make certain the most recent

Updates
> are obtained for it.
> http://www.f-secure.com/download-pur..._updates.shtml
> F-Secure Anti-Virus for DOS (F-PROT edition)
>
> Update Macro.def to your system to get up-to-date macro virus protection.
> The other Anti-Virus databases, Sign.def and Sign2.def are updated weekly.
> They have definitions for all other kinds of viruses except macro-viruses.
> MACRO.DEF definition file
> SIGN.DEF definition file
> SIGN2.DEF definition file
>
> On-Line Virus scanners:
>
> RAV Antivirus Online Virus Scan
> http://www.ravantivirus.com/scan/
> Command on Demand
> http://www.authentium.com/solutions/cod/index.cfm
> Freedom on-line virus check
> http://www.freedom.net/viruscenter/o...iruscheck.html
> TrendMicro Housecall (also detects some Trojans)
> http://housecall.trendmicro.com/
> BitDefender Scan Online
> http://www.bitdefender.com/scan/licence.php
>
> Kapersky Online Virus Scanner
> http://www.kaspersky.com/remoteviruschk.html
> The above scanner works differently from most; it is a server based

scanner,
> and will only scan individual files, or directories which are limited to 1
> MB in total size. It will not do a full system scan.
>
> Hauri LiveCall Online virus scanning
> http://www.globalhauri.com/html/products/livecall.html
> The above is also server based if I remember correctly
>
> Panda on-line virus scan
> http://www.pandasoftware.com/activescan/activescan.asp
>
> McAfee FreeScan
> http://us.mcafee.com/root/mfs/default.asp
>
> Symantec Security Check (page offers security and/or virus scan)
> http://snipurl.com/7gz1
>
> More general info you should be aware of:
> The Parasite Fight; Quick Fix Protocol
> http://www.aumha.org/a/quickfix.htm
> How to surf the Internet more safely with Internet Explorer
> http://www.infinisource.com/techfiles/surf-safe.html
> So how did I get infected in the first place?
> http://boards.cexx.org/viewtopic.php?t=957
> Rogue/Suspect Anti-Spyware Products & Web Sites
> http://www.spywarewarrior.com/rogue_anti-spyware.htm
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> This last bit is just a general extra FYI and isn't important right now.

Try
> this at some other time, when time permits.
>
> Other vulnerability tests:
> Jason's Toolbox Browser Security Tests
> http://www.jasons-toolbox.com/BrowserSecurity/
> Qualys' Free Browser Checkup
> http://browsercheck.qualys.com/
> MyNetWatchman - WinPopUP Tester
> http://www.mynetwatchman.com/winpopuptester.asp
>
> Firewall tests: (YMMV :-)
> Sygate Technologies Stealthscan
> http://scan.sygatetech.com/prestealthscan.html
> PortScan from Hackerwatch.org
> http://www.hackerwatch.org/probe/
> ShieldsUp ports and security tests
> http://www.grc.com/x/ne.dll?bh0bkyd2
>
> Site which links to various tests
> Security-Ops
> http://www.security-ops.tk/
>
> How to disable Windows Messenger Service or WinPopup
> http://www.opentechsupport.net/forum...c/11211-1.html
>
> HTH -
> --
>
> LuckyStrike
> (E-Mail Removed)
>
> How to make a good newsgroup post:
> http://www.dts-l.org/goodpost.htm
> http://home.satx.rr.com/badour/html/post.html
> -------------------------------------------------
>
> "Melissa" <(E-Mail Removed)> wrote in message
> news:124701c4a698$aa2fddc0$(E-Mail Removed)...
> > When I try to visit certain sites, such as
> > http://www.ae.com, or http://www.healthykids.org, all of
> > my IE browser windows automatically close. Do I have
> > something setup wrong? This only started happening in the
> > last week or so.

>
>



 
Reply With Quote
 
LuckyStrike
Guest
Posts: n/a
 
      30th Sep 2004
Hi Ben,

Its working for me; I just used it again. It's been running non-stop for 25
minutes now. Thus far, I am "clean". ;-)

Trojan Scan Frequently Asked Questions
http://www.windowsecurity.com/trojanscan/faq.asp

That "IE has encountered a problem and needs to close...." is a PITA. :-\\
Happens to a *lot of people* all of the time. As to the actual cause for
that it remains a real mystery to everyone, obviously this *INCLUDES MS*, or
surely by now they would have "fixed" this never ending problem.

Send or don't send? I don't bother (anymore) with sending. I've sent far too
many times, and nothing ever gets resolved. You can click the "Details", and
see the error message contents. You can post the error message details up
to, but not including, the registers. Someone may know what the error
message means.

The Internet Explorer Error Reporting Tool
http://inetexplorer.mvps.org/answers_8.htm#ert
Iexplore.exe has encountered a problem and needs to close. We are sorry for
the inconvenience.
http://inetexplorer.mvps.org/answers_10.htm#close
error: "encountered a problem and has to close"
http://snipurl.com/9g7w
4,540 for "encountered a problem"
group:microsoft.public.windows.inetexplorer.ie6.browser.
http://snipurl.com/9g7y
My last post on this annoying error message <VBSEG>
news:(E-Mail Removed)

HTH -
--

LuckyStrike
(E-Mail Removed)
The best Tweak and your ally for IE = **Disable Active Scripting**
http://www.infinisource.com/techfiles/surf-safe.html
How to make a good newsgroup post:
http://www.dts-l.org/goodpost.htm
------------------------------------------------------------

"Ben Stevenson" <(E-Mail Removed)> wrote in message
news:%(E-Mail Removed)...
> Hi LuckyStrike
>
> I tried your recomended (below)
> GFI free on-line Trojan scanner
> > http://www.windowsecurity.com/trojanscan/

> I've got XP Home and IE6
> I've tried to use the trojan scanner three times just now. Each time the
> scanning stops after about 15 seconds, and I get the window that IE has
> encountered a problem and will have to close. There is also the option to
> tell Microsoft about the problem.
> Why am I getting this?
> TIA
>
>
> "LuckyStrike" <(E-Mail Removed)> wrote

in
> message news:(E-Mail Removed)...
> > Hi Melissa,
> > I'd do a thorough scan for Parasites and the like. A Loooong post

follows;
> > Do a little, bit by bit, and see if this will help with your issue:
> > Quick and basic scans from any of the following sites:
> > Doxdesk parasite scan
> > http://doxdesk.com/parasite/
> > Jim Eshelmans WSC on-line quick scan
> > http://www.aumha.org/a/noads.htm
> > Bugs Glitches and Stuff-ups
> > http://inetexplorer.mvps.org/Darnit.htm
> >
> > More In-Depth on-line scanners for parasites and Trojans:
> > GFI free on-line Trojan scanner
> > http://www.windowsecurity.com/trojanscan/
> > Sygate Technologies Trojanscan
> > http://scan.sygatetech.com/pretrojanscan.html
> > PestPatrol on-line scan
> > http://www.pestscan.com/home.asp
> > SpywareChecker on-line scan
> > http://www.spywareguide.com/txt_onlinescan.html
> >
> > Parasites, spyware malware basics:
> > http://aumha.org/a/parasite.htm
> > http://aumha.org/a/quickfix.htm
> > http://www.mvps.org/winhelp2002/unwanted.htm
> >
> > Check for Spyware - How-to
> >
> > *Most important* - Before you try to remove spyware using any of the
> > following programs, realize that the process of cleaning and removing
> > certain spyware and malware may possibly interrupt and kill your

internet
> > connection. Therefore, you should obtain a copy of LSPFIX, and

Winsockfix
> > which will then make it possible for you to re-establish your internet
> > connection if it gets terminated.
> >
> > Download LSPFIX from the following sites:
> > http://www.cexx.org/lspfix.htm
> > http://www.spychecker.com/program/lspfix.html
> > http://www.securitywonks.net/lspfix/lspfixindex.php
> >
> > Download Winsockfix here
> > http://www.tacktech.com/display.cfm?ttid=257
> > http://www.spychecker.com/program/winsockxpfix.html (For Win2k or XP)
> >
> > First, install the respective programs and then update them immediately,

> so
> > that they have the current versions, and definitions. **Read the Help

> Files
> > and Tutorials**.
> >
> > After you've Updated Spybot S&D, and SpywareBlaster, you *must* ENABLE

the
> > protections as well. These two programs do not automatically enable
> > protections obtained from the newest definitions and updates, therefore

> this
> > process but must be done manually. Without having enabled protections,

the
> > current definitions obtained from updates will be *useless*.
> >
> > Run the programs one at a time. With Ad-Aware you may have it generally
> > clean whatever it finds. The same applies for CWShredder. Spybot S&D
> > requires special attention, as does HijackThis (Only more so. Details

> listed
> > below) The programs are listed in order of their general strength,

safety,
> > and purpose. It is perhaps best to install and run these in this order

of
> > appearance. All are freeware programs, but if you are pleased with the
> > results and quality of the utilities, donations to the respective

Authors
> > will be cheerfully accepted.
> >
> > Another thing to consider doing is to run a program (only run one

program
> at
> > a time) a few times consecutively. The reason for this is that the first
> > pass may kill certain Spyware programs, but may not be able to terminate

> and
> > kill all files and programs which may be running at the time. That is

why
> a
> > second pass may be necessary to be thoroughly effective.
> >
> > Under the most stubborn cases, running the programs in Safe-Mode will

> allow
> > for the best cleaning conditions, as there will be a minimum of

> interference
> > from processes running in the background.
> >
> > Ad -Aware
> > http://www.lavasoftusa.com/support/download/
> > Ad-Aware Tutorial (might help if you look through this)
> > http://www.bleepingcomputer.com/foru...howtutorial=48
> > Ad-Aware VX2 Cleaner Plug-In
> > http://www.lavasoftusa.com/software/...2cleaner.shtml
> >
> > CWShredder (cleans all Cool Web Search malware)
> > http://www.spywareinfo.com/~merijn/downloads.html
> > If the Authors site is unable to be accessed, then the following two

sites
> > offer his programs as well.
> > http://www.majorgeeks.com/download4086.html
> > http://www.snapfiles.com/get/coolwebshredder.html
> > CWShredder Tutorial
> > http://www.bleepingcomputer.com/foru...howtutorial=47
> >
> > Coolwebsearch Smartkiller
> > http://www.safer-networking.org/files/delcwssk.zip
> > http://www.spychecker.com/program/miniremovalcw.html
> >
> > The above item is sometimes necessary if CWShredder detects a

SmartSearch2
> > variant on your PC.
> >
> > Spybot S&D
> > http://www.safer-networking.org/index.php?page=download
> > Spybot Tutorial (Must Read)
> > http://www.safer-networking.org/index.php?page=tutorial
> > Other tutorials for Spybot S&D (Also must read)
> > http://www.bleepingcomputer.com/foru...howtutorial=43
> > http://tomcoyote.com/SPYBOT/index1.php
> > http://tomcoyote.com/SPYBOT/index2.php
> >
> > This item below is designed to *prevent* installation of malware and the
> > like by comparing known CLSID's of these "bad guys" with what is in its
> > definitions. By enabling a *Kill Bit* it prevents known malignant

ActiveX
> > from being installed or run on your machine. It doesn't remove anything,

> nor
> > will it fix anything that is already in your PC. Rather, it will prevent
> > installation or re-installation of the item once it has been removed
> > manually, or by the use of another program which will perform the duty

of
> > removing the spyware.
> >
> > SpywareBlaster (prevents installation of Spyware, Trojans, etc.)
> > http://www.javacoolsoftware.com/spywareguard.html
> > SpywareBlaster Tutorial
> > http://www.bleepingcomputer.com/foru...howtutorial=49
> >
> > SpywareGuard (companion program to SWB, above)
> > http://www.javacoolsoftware.com/spywareguard.html
> > SpywareGuard Tutorial
> > http://www.bleepingcomputer.com/foru...howtutorial=50
> >
> > If you use Spybot S&D, be sure to clean *ONLY* the items displayed in

> *RED*.
> > DO NOT clean any items displayed in Black or Green at this time.
> >
> > Lastly there is HijackThis. Hijack this is a very powerful, last resort

> type
> > of program which is generally best used in conjunction with help from

> those
> > who deal with the findings of the log created by the HijackThis scan. It
> > does nothing in the scan itself; it merely says what is present and/or
> > running on your PC. The items must be checked-marked to be "cleaned".

You
> > must know *exactly* what you are checking-off before you proceed. If

you
> > don't, you can quite possibly disable many useful and vital functions of
> > your PC. Remember; read the Tutorials, and seek help at SpywareInfo

> Forums,
> > Net-Integration, or TomCoyote forums for safety's sake.
> >
> > HijackThis
> > http://www.spywareinfo.com/~merijn/downloads.html
> > If the preceding site is down, you may get HijackThis from other sites
> > Hijack This (from Major Geeks)
> > http://www.majorgeeks.com/download3155.html
> > http://www.spychecker.com/program/hijackthis.html
> > http://computercops.biz/downloads-cat-14.html
> >
> > HijackThis Tutorials **(MUST READ)**
> > (All are similar; some are better / more comprehensive than others)
> > http://www.spywareinfo.com/~merijn/htlogtutorial.html
> > http://www.bleepingcomputer.com/foru...howtutorial=42
> > http://aumha.org/a/hjttutor.php
> > http://hjt.wizardsofwebsites.com/
> > http://s89223352.onlinehome.us/mirror/hjt/
> >
> > Where to seek help with your HijackThis scan log
> > SpywareInfo Forums
> > http://forums.spywareinfo.com/
> > other help forums for HijackThis:
> > Net-Integration
> > http://forums.net-integration.net/index.php?c=19
> > TomCoyote
> > http://forums.tomcoyote.com/index.php?showforum=27
> >
> >
> >
> > Anti-Virus Tools
> >
> > AVG Anti-virus by Grisoft
> > http://free.grisoft.com/freeweb.php/doc/2/lng/us/tpl/v5
> >
> > avast! Virus Cleaner - free virus & worm removal tool
> > http://www.avast.com/eng/avast_cleaner.html
> >
> > McAfee AVERT Stinger
> > http://vil.nai.com/vil/stinger/
> >
> > NOTE: With the above tools, particularly Avast Virus cleaner, be sure to
> > disable your background PC Anti-virus utility.
> >
> > F-Prot for DOS (I don't know if this will work on XP systems however)
> > http://www.f-prot.com/products/home_use/dos/
> > http://www.f-prot.com/products/home_use/
> > http://www.claymania.com/f-prot.html
> >
> > If you can use this program, be sure to make certain the most recent

> Updates
> > are obtained for it.
> > http://www.f-secure.com/download-pur..._updates.shtml
> > F-Secure Anti-Virus for DOS (F-PROT edition)
> >
> > Update Macro.def to your system to get up-to-date macro virus

protection.
> > The other Anti-Virus databases, Sign.def and Sign2.def are updated

weekly.
> > They have definitions for all other kinds of viruses except

macro-viruses.
> > MACRO.DEF definition file
> > SIGN.DEF definition file
> > SIGN2.DEF definition file
> >
> > On-Line Virus scanners:
> >
> > RAV Antivirus Online Virus Scan
> > http://www.ravantivirus.com/scan/
> > Command on Demand
> > http://www.authentium.com/solutions/cod/index.cfm
> > Freedom on-line virus check
> > http://www.freedom.net/viruscenter/o...iruscheck.html
> > TrendMicro Housecall (also detects some Trojans)
> > http://housecall.trendmicro.com/
> > BitDefender Scan Online
> > http://www.bitdefender.com/scan/licence.php
> >
> > Kapersky Online Virus Scanner
> > http://www.kaspersky.com/remoteviruschk.html
> > The above scanner works differently from most; it is a server based

> scanner,
> > and will only scan individual files, or directories which are limited to

1
> > MB in total size. It will not do a full system scan.
> >
> > Hauri LiveCall Online virus scanning
> > http://www.globalhauri.com/html/products/livecall.html
> > The above is also server based if I remember correctly
> >
> > Panda on-line virus scan
> > http://www.pandasoftware.com/activescan/activescan.asp
> >
> > McAfee FreeScan
> > http://us.mcafee.com/root/mfs/default.asp
> >
> > Symantec Security Check (page offers security and/or virus scan)
> > http://snipurl.com/7gz1
> >
> > More general info you should be aware of:
> > The Parasite Fight; Quick Fix Protocol
> > http://www.aumha.org/a/quickfix.htm
> > How to surf the Internet more safely with Internet Explorer
> > http://www.infinisource.com/techfiles/surf-safe.html
> > So how did I get infected in the first place?
> > http://boards.cexx.org/viewtopic.php?t=957
> > Rogue/Suspect Anti-Spyware Products & Web Sites
> > http://www.spywarewarrior.com/rogue_anti-spyware.htm
> >
> > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> > This last bit is just a general extra FYI and isn't important right now.

> Try
> > this at some other time, when time permits.
> >
> > Other vulnerability tests:
> > Jason's Toolbox Browser Security Tests
> > http://www.jasons-toolbox.com/BrowserSecurity/
> > Qualys' Free Browser Checkup
> > http://browsercheck.qualys.com/
> > MyNetWatchman - WinPopUP Tester
> > http://www.mynetwatchman.com/winpopuptester.asp
> >
> > Firewall tests: (YMMV :-)
> > Sygate Technologies Stealthscan
> > http://scan.sygatetech.com/prestealthscan.html
> > PortScan from Hackerwatch.org
> > http://www.hackerwatch.org/probe/
> > ShieldsUp ports and security tests
> > http://www.grc.com/x/ne.dll?bh0bkyd2
> >
> > Site which links to various tests
> > Security-Ops
> > http://www.security-ops.tk/
> >
> > How to disable Windows Messenger Service or WinPopup
> > http://www.opentechsupport.net/forum...c/11211-1.html
> >
> > HTH -
> > --
> >
> > LuckyStrike
> > (E-Mail Removed)
> >
> > How to make a good newsgroup post:
> > http://www.dts-l.org/goodpost.htm
> > http://home.satx.rr.com/badour/html/post.html
> > -------------------------------------------------
> >
> > "Melissa" <(E-Mail Removed)> wrote in message
> > news:124701c4a698$aa2fddc0$(E-Mail Removed)...
> > > When I try to visit certain sites, such as
> > > http://www.ae.com, or http://www.healthykids.org, all of
> > > my IE browser windows automatically close. Do I have
> > > something setup wrong? This only started happening in the
> > > last week or so.

> >
> >

>
>



 
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