On Fri, 08 Apr 2011 22:23:54 -0500, Tony <lizandtony at orcon dot net
dot nz> wrote:
>mm <(E-Mail Removed)> wrote:
>>On Fri, 08 Apr 2011 19:50:19 -0500, Tony <lizandtony at orcon dot net
>>dot nz> wrote:
>>
>>>mm <(E-Mail Removed)> wrote:
>>>>On Fri, 08 Apr 2011 17:03:59 -0500, Tony <lizandtony at orcon dot net
>>>>dot nz> wrote:
>>>>
>>>>>mm <(E-Mail Removed)> wrote:
>>>>>>Brother HL-1440 laser prints well but not last pages.
>>>>>>
>>>>>>After the symptoms, I'll talk about the OS and installation.
>>>>>>
>>>>>>A friend has the printer above and say he wants to print 2 pages. It
>>>>>>will print 1 and stop. Then he'll try to print page 2, the job will
>>>>>>show up in the printer queue, which will say that it's printing, but
>>>>>>nothing will ever come out. Nor will he get an error message.
>>>>>>
>>>>>>On another job, 20 pages, it print 5, so he printed pages 6 to 20. It
>>>>>>printed 6 to 18. So he printed 19 to 20. Showed up on the print
>>>>>>queue, said that it was printing, nothing ever came out, no error
>>>>>>message.
>>>>>>
>>>>>>The red light saying low toner is flashing and it printed a page just
>>>>>>to say that he had low toner, but they don't print much and the light
>>>>>>has been flashing for months.
>>>>>>
>>>>>>
>>>>>>The OS is win7 and the Brother website does't offer software for win7.
>>>>>>Although it does talk in general about printer drivers being in the MS
>>>>>>updates. I haven't walked him through yet to see if it's in his list
>>>>>>of printers, so I don't know, but he uses the printer with his
>>>>>>mother's laptop and his brother's, both win7, and each time he
>>>>>>connects the printer, it insists on what I think is installing the
>>>>>>driver again. He has one icon under Printers and Devices called
>>>>>>HL-1440, and it's greyed out, and another called HL-1440 Copy 1 that
>>>>>>isn't greyed out. On his brother's computer, he has copy 1 and copy 2
>>>>>>plus the original (I think two of them are greyed out) Doesn't that
>>>>>>mean that the correct driver is in win7?
>>>>>>
>>>>>>He also has the CD that came with the printer, at least 5 years ago.
>>>>>>
>>>>>>
>>>>>>OTOH, I have winXP sp3 with all the updates and when I look in my
>>>>>>install printer software list, from the Add Printer Wizard, I don't
>>>>>>have Brother HL-1440 either, even though he said at their website they
>>>>>>do have XP listed, to get the driver,
>>>>>>
>>>>>>I appreciate your help
>>>>>
>>>>>The Toner cartridge is empty.
>>>>>I suggest you do not mess with the drivers until you have replaced the
>>>>>toner
>>>>>cartridge.
>>>>>The cartridge and printer use an optical method of determining the level of
>>>>>toner, a certain amount of printing is allowed after the light first comes
>>>>>on
>>>>>and then the symptoms you describe will occur.
>>>>
>>>>So even though it has enough toner to print the whole thing, it won't
>>>>to make sure you go get a new cartridge?
>>>>
>>>>>I assume the toner light is the only one that is on?
>>>>
>>>>AFAIK
>>>>
>>>>Thanks a lot.
>>>>
>>>>>Tony
>>>
>>>You can try removing the cartridge and shaking it end to end very gently, you
>>>might get a little more out of the toner.
>>
>>Thanks. It would be interesting to see if he coudl get to the end of
>>two pages then.
>>
>>I have the firm impression that it's been sevearl print jobs that
>>woudn't finish, even each print job printed enough to finish the job
>>before it. That he could print the first page of a 2 page report
>>several times, but could neve print the second page. I'll ask again.
>>Maybe I misunderstood.
>>
>>>Tony
>>
>>He found a new cartridge for 40 dollars, though he's young, his
>>parents own the printer and are in charge of such things.
>
>Let me know how he gets on,we could look at different possibilities if
>necessary but the symptoms you have described are classic
>Goodluck
>Tony
Thanks.
And thanks Airman. He's away today, but I'll email him some links.
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