I've tried to reinstall XP after a new hard disk but the
CD is faulty (cyclic redundancy error).
How do I go about getting it replaced?
I don't know the product ID as it's not installed but
I've got the original packaging with the Product Key.

Edmund;
If Windows XP is retail contact Microsoft:
http://support.microsoft.com/?kbid=326246

If Windows XP is OEM contact the seller, Microsoft may not be able to
help.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"EDMUND" <(E-Mail Removed)> wrote in message
news:daab01c43b0e$78e570e0$(E-Mail Removed)...
> I've tried to reinstall XP after a new hard disk but the
> CD is faulty (cyclic redundancy error).
> How do I go about getting it replaced?
> I don't know the product ID as it's not installed but
> I've got the original packaging with the Product Key.

Greetings --

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default...B;en-us;326246

If it was an OEM license, you should contact whomever sold you the
PC to see about obtaining a replacement.


Bruce Chambers

--
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You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"EDMUND" <(E-Mail Removed)> wrote in message
news:daab01c43b0e$78e570e0$(E-Mail Removed)...
> I've tried to reinstall XP after a new hard disk but the
> CD is faulty (cyclic redundancy error).
> How do I go about getting it replaced?
> I don't know the product ID as it's not installed but
> I've got the original packaging with the Product Key.