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Broadband loses connection

 
 
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Join Date: Jul 2007
Posts: 92
 
      3rd Dec 2008
I am using virgin broadband and after every 20 minutes or so, it will lose connection. When I log off and log back on again, its working fine.

However, it is becoming quite irritating.

It started when i began using my mate's pc.

So could it be something on the pc that interrupts the connection or is this is a Virgin issue?
 
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4x4 Cruncher
feckit's Avatar
Join Date: Jan 2006
Location: England
Posts: 8,797
 
      3rd Dec 2008
Is this ADSL (Telephone Line) or Cable?
If it's ADSL then it's a Virgin problem!!
 
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Member
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      3rd Dec 2008
My connection comes through the set top box
 
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Acruncher
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      3rd Dec 2008
They are probably checking on what you are doing. Virgin likes to pry.


 

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Member
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      3rd Dec 2008
Quote:
Originally Posted by Abarbarian
They are probably checking on what you are doing. Virgin likes to pry.

Lol

why would they have to disconnect me to do that?
 
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Ian Ian is offline
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Location: Manchester, UK
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      3rd Dec 2008
Is the set top box wireless? Also, when you say you are using your mates PC, is yours still connected to the same network?
 
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Acruncher
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Location: A cabin in the woods by a river
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      3rd Dec 2008
Quote:
Originally Posted by BourneSupreme
Lol

why would they have to disconnect me to do that?
To show you what could happen if you don't toe the line.


 

"There's a saying in Estonia that in order to see new things, you have to follow common paths - paths you know."
Games people play, you take it or you leave it
Things that they say, honor brite
If I promise you the moon and the stars, would you believe it
Games people play in the middle of the night
~Alan Parsons Project, Games People Play
 
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Senior Member
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Join Date: Jan 2003
Location: Wirral
Posts: 5,427
 
      3rd Dec 2008
It sounds to me like you may have been cloned. If your connection is dropping out constantly then your either using a cloned modem or ahve been cloned.

Before you take this any further I suggest you take it up with your Friend my Friend

Of course it could be a completely different problem and then you will need to contact VM

Check all connections to and from the box. Make sure if your on a wireless connection that the router is NOT near any heatsource ie a radiator or even placed ontop of the VM StB

 
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Turn off the recommended settings.


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