Help! I'm brand new to Vista - have been working in XP and XP Pro. We
created a new user, but the password isn't working. I can't figure out how
to change the user to Administrator so I can get into the computer. My only
screen options appear to be to change the ease of access, and to shut down,
hibernate or restart. Right clicking on the user icon doesn't help. Any
ideas? THANKS!

Diane

If there are no administrator accounts on the system, you can boot to Safe
Mode. The Built-in administrator account will appear there to log in. This
account will not have a password. Log in with this account, go to Control
Panel/User Accounts and change one of the existing account to an
administrator account.

To get to safe Mode, reboot the computer and start tapping the F8 Key ubtil
you see a black screen menu. Use the arrow keys to select Safe Mode and
press Enter.

--

Ronnie Vernon
Microsoft MVP
Windows Desktop Experience


"Diane" <(E-Mail Removed)> wrote in message
news:B3152D4F-CCC0-42B3-A507-(E-Mail Removed)...
> Help! I'm brand new to Vista - have been working in XP and XP Pro. We
> created a new user, but the password isn't working. I can't figure out
> how
> to change the user to Administrator so I can get into the computer. My
> only
> screen options appear to be to change the ease of access, and to shut
> down,
> hibernate or restart. Right clicking on the user icon doesn't help. Any
> ideas? THANKS!