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Brand New Epson R245 prints photos in green??

 
 
John Redman
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      4th Feb 2006
I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
went to print a couple of photos tonight and they come out a sickly green
colour. All the reservoirs are around half full and they are original Epson
cartridges. The problem affects any photo. B&W word docs appear OK. Anyone
able to suggest pointers?

--
Phil Redman


 
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Don Phillipson
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      4th Feb 2006
"John Redman" <(E-Mail Removed)> wrote in
message news:ds32lr$gee$(E-Mail Removed)...

> I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
> went to print a couple of photos tonight and they come out a sickly green
> colour. All the reservoirs are around half full and they are original

Epson
> cartridges. The problem affects any photo. B&W word docs appear OK. Anyone
> able to suggest pointers?


Presumably the red printhead is clogged.
You did not mention whether you had run a cleaning
operation or printed a test pattern.
If this happened to me, I should return the printer to
the place where I bought it and demand a replacement
under warranty. At the very least I would get a free
set of ink cartridges.

--
Don Phillipson
Carlsbad Springs
(Ottawa, Canada)


 
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John Redman
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      4th Feb 2006

"Don Phillipson" <(E-Mail Removed)> wrote in message
news:bI8Ff.2266$_(E-Mail Removed)...
> "John Redman" <(E-Mail Removed)> wrote
> in
> message news:ds32lr$gee$(E-Mail Removed)...
>
>> I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
>> went to print a couple of photos tonight and they come out a sickly green
>> colour. All the reservoirs are around half full and they are original

> Epson
>> cartridges. The problem affects any photo. B&W word docs appear OK.
>> Anyone
>> able to suggest pointers?

>
> Presumably the red printhead is clogged.
> You did not mention whether you had run a cleaning
> operation or printed a test pattern.
> If this happened to me, I should return the printer to
> the place where I bought it and demand a replacement
> under warranty. At the very least I would get a free
> set of ink cartridges.


Printed a test page and red comes out yellow. Still trying to find any
diagnostic stuff that may come with the printer. Is it feasible to clear a
clogged head?


 
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Ed Ruf (REPLY to E-MAIL IN SIG!)
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      4th Feb 2006
On Sat, 4 Feb 2006 21:23:20 -0000, in comp.periphs.printers "John Redman"
<(E-Mail Removed)> wrote:

>Printed a test page and red comes out yellow. Still trying to find any
>diagnostic stuff that may come with the printer. Is it feasible to clear a
>clogged head?


Use the nozzle check utility in the driver. This will print a nozzle check
pattern for each ink color. If clogged, then run the cleaning util.
--
Ed Ruf Lifetime AMA# 344007 ((E-Mail Removed))
http://EdwardGRuf.com
 
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Tony
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      4th Feb 2006
"John Redman" <(E-Mail Removed)> wrote:
>"Don Phillipson" <(E-Mail Removed)> wrote in message
>news:bI8Ff.2266$_(E-Mail Removed)...
>> "John Redman" <(E-Mail Removed)> wrote
>> in
>> message news:ds32lr$gee$(E-Mail Removed)...
>>
>>> I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
>>> went to print a couple of photos tonight and they come out a sickly green
>>> colour. All the reservoirs are around half full and they are original

>> Epson
>>> cartridges. The problem affects any photo. B&W word docs appear OK.
>>> Anyone
>>> able to suggest pointers?

>>
>> Presumably the red printhead is clogged.
>> You did not mention whether you had run a cleaning
>> operation or printed a test pattern.
>> If this happened to me, I should return the printer to
>> the place where I bought it and demand a replacement
>> under warranty. At the very least I would get a free
>> set of ink cartridges.

>
>Printed a test page and red comes out yellow. Still trying to find any
>diagnostic stuff that may come with the printer. Is it feasible to clear a
>clogged head?


As Don said, you shouldn't have this problem with a printer this new. Run a
couple of head cleaning cycles since Epson support will ask you to do that
anyway.
You can run the head cleaning cycle from the driver or from the printer control
panel as follows.

# Press the Setup button.
# Press the left or right arrow button to display Clean Print Head , then press
the Start button.
# The printer starts cleaning the print head and the On light begins flashing.

When finished, print a nozzle check pattern as follows

# Make sure both the printer and computer are turned off.
# Disconnect the cable from the interface connector of the printer.
# Make sure that A4 size paper is loaded in the sheet feeder.
# Press the Setup button.
# Press left or right arrow button to display Nozzle Check, then press the
Start button.
# The nozzle check pattern is printed out.

If this does not fix the problem you probably have a printhead failure or
similar and the printer should be replaced under warranty.
Tony
 
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measekite
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      4th Feb 2006
RETURN IT. BUY A CANON IP5200. USE CANON INK

John Redman wrote:

>I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
>went to print a couple of photos tonight and they come out a sickly green
>colour. All the reservoirs are around half full and they are original Epson
>cartridges. The problem affects any photo. B&W word docs appear OK. Anyone
>able to suggest pointers?
>
>
>

 
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Tony
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      4th Feb 2006
"John Redman" <(E-Mail Removed)> wrote:
>I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
>went to print a couple of photos tonight and they come out a sickly green
>colour. All the reservoirs are around half full and they are original Epson
>cartridges. The problem affects any photo. B&W word docs appear OK. Anyone
>able to suggest pointers?
>
>--
>Phil Redman


Phil
Please ignore the troll who has replied in upper case, he is deliberately
trying to cause mischief and wouldn't have a clue about the relative merits of
the ip5200 and the r245.
Tony
 
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ato_zee@hotmail.com
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      4th Feb 2006

On 4-Feb-2006, "Ed Ruf (REPLY to E-MAIL IN SIG!)" <(E-Mail Removed)> wrote:

> Printed a test page and red comes out yellow.


Sure you have the cartridges in the right place?
Shouldn't change unless someone else has fiddled
with the printer? Not in a school or public area?
The nozzle check prints each colour but are the
patterns in the right order?
Get it replaced under warranty.
 
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Shooter
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      4th Feb 2006
I have just installed one of these for someone and they had the same
problem. I cleared it by doing a nozzle print out and then a clean, it still
showed a nozzle problen so I cleaned again and left the printer to stand for
a couple of hours, I printerd a further nozzle print out and all was well.
This was on a R245 with OEM carts that had printer one A4 with four
borderless prints on it so it looks like this model may require constant
attention to keep it clean. When you do the first nozzle print check it to
see which colour is firing. Don't clean more than twice in any cycle.


"John Redman" <(E-Mail Removed)> wrote in
message news:ds32lr$gee$(E-Mail Removed)...
>I have a 2-week-old Epson R245 which worked fine for a couple of weeks. I
>went to print a couple of photos tonight and they come out a sickly green
>colour. All the reservoirs are around half full and they are original Epson
>cartridges. The problem affects any photo. B&W word docs appear OK. Anyone
>able to suggest pointers?
>
> --
> Phil Redman
>



 
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John Redman
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      5th Feb 2006

"Tony" <(E-Mail Removed)> wrote

> # Press the Setup button.
> # Press the left or right arrow button to display Clean Print Head , then
> press
> the Start button.
> # The printer starts cleaning the print head and the On light begins
> flashing.
>
> When finished, print a nozzle check pattern as follows
>
> # Make sure both the printer and computer are turned off.
> # Disconnect the cable from the interface connector of the printer.
> # Make sure that A4 size paper is loaded in the sheet feeder.
> # Press the Setup button.
> # Press left or right arrow button to display Nozzle Check, then press the
> Start button.
> # The nozzle check pattern is printed out.


Thanks Don and to all who replied; this did fix the problem but I am now
thinking I should maybe return the thing anyway since if it does this right
out of the box it will probably only get worse.

Incidentally, when I did the nozzle check, I turned the machine back on as
it didn't work otherwise! - I assume when you say turn it off that's because
I have to disconnect the USB cable and it should be powered down when doing
that?


 
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