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brand new computer

 
 
Shalonda
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Posts: n/a
 
      23rd Aug 2004
Just laoded SP2 onto a brand new computer,I mean I just
bought it today at walmart,out of the box.Hooked it up
turned it on and started to register everything,then the
auto updates started to load the SP 2,I thought cool,then
when I rebooted it started this vicious cycle
of 'elboottaa.Can't even read the bsod,this thing is
rebooting 10 times a minute,Compaq support said to send
it back to them to repair.Is there anything I can do
before I take it back to walmart,cuz this sister ain't
gett'n' taken for no ride.I'll get a new one.And what can
I do to keep this from happening again.I read the waranty
I have 45 days to take it back,Compaq can pick it up at
walmart.If I get another one,and SP2 loads will it do
this again?Should i get my money back?$499+$38 tax is a
big investment for our family,Would like to have it going
for the kids to get their school work done so they won't
have to wait so long at the library.I hope all I have to
do is push a button to fix.Post back,i'll be here till
someone else comes up to sign in,then guess i'll read a
book.
 
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Carey Frisch [MVP]
Guest
Posts: n/a
 
      23rd Aug 2004
Compaq Presario Desktop PCs - How to Perform a System Recovery
http://h10025.www1.hp.com/ewfrf/wc/f...name=c00007689

Use the Standard, non-destructive recovery method.

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect Your PC!
http://www.microsoft.com/athome/secu...t/default.aspx

--------------------------------------------------------------------------

"Shalonda" wrote:

| Just laoded SP2 onto a brand new computer,I mean I just
| bought it today at walmart,out of the box.Hooked it up
| turned it on and started to register everything,then the
| auto updates started to load the SP 2,I thought cool,then
| when I rebooted it started this vicious cycle
| of 'elboottaa.Can't even read the bsod,this thing is
| rebooting 10 times a minute,Compaq support said to send
| it back to them to repair.Is there anything I can do
| before I take it back to walmart,cuz this sister ain't
| gett'n' taken for no ride.I'll get a new one.And what can
| I do to keep this from happening again.I read the waranty
| I have 45 days to take it back,Compaq can pick it up at
| walmart.If I get another one,and SP2 loads will it do
| this again?Should i get my money back?$499+$38 tax is a
| big investment for our family,Would like to have it going
| for the kids to get their school work done so they won't
| have to wait so long at the library.I hope all I have to
| do is push a button to fix.Post back,i'll be here till
| someone else comes up to sign in,then guess i'll read a
| book.
 
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