I have an XP box that is set up in an office as an incoming fax, it does not
have Norton installed and it is not a server, XP Pro only. The incoming fax
folder is shared. We also have a server 08 and each user has a login script
that launches the shared fax folder.

The users complain that occasionally the shared Fax folder stops responding
when they access it from their desk - this is corrected by disconnecting and
rebooting their machine.

Any ideas on how to fix this non responsive issue or can I run a task that
will copy and move the faxes as they come in to the server?

I have a backup program that I can set to move the files every hour or so
durig the day, but the owners want to see the fax immediately when it arrives
so that idea is out.

"Kim K" <(E-Mail Removed)> wrote in message
news:94CF678A-C6AA-4032-914A-(E-Mail Removed)...
> I have an XP box that is set up in an office as an incoming fax, it does
> not
> have Norton installed and it is not a server, XP Pro only. The incoming
> fax
> folder is shared. We also have a server 08 and each user has a login
> script
> that launches the shared fax folder.
>
> The users complain that occasionally the shared Fax folder stops
> responding
> when they access it from their desk - this is corrected by disconnecting
> and
> rebooting their machine.
>
> Any ideas on how to fix this non responsive issue or can I run a task that
> will copy and move the faxes as they come in to the server?
>
> I have a backup program that I can set to move the files every hour or so
> durig the day, but the owners want to see the fax immediately when it
> arrives
> so that idea is out.

If they do a NET USE -d command to disconnect, then NET USE to reconnect,
does it work then?
--
SC Tom
-There's no such thing as TMI when asking for tech support.