I have had Vista now for a few months and everything has been fine, until now!
After Vista had installed some updates and I restarted my computer both my
DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
uninstalling them and reinstalling but nothing seems to work! It says int the
Device Manager that it cant read the drivers and the drives may be damage
(CODE 39)
What should I do? Would be grateful for some solutions!

"rona" wrote:

> I have had Vista now for a few months and everything has been fine, until now!
> After Vista had installed some updates and I restarted my computer both my
> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> uninstalling them and reinstalling but nothing seems to work! It says int the
> Device Manager that it cant read the drivers and the drives may be damage
> (CODE 39)
> What should I do? Would be grateful for some solutions!

"rona" wrote:

> I have had Vista now for a few months and everything has been fine, until now!
> After Vista had installed some updates and I restarted my computer both my
> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> uninstalling them and reinstalling but nothing seems to work! It says int the
> Device Manager that it cant read the drivers and the drives may be damage
> (CODE 39)
> What should I do? Would be grateful for some solutions!

"rona" wrote:

> I have had Vista now for a few months and everything has been fine, until now!
> After Vista had installed some updates and I restarted my computer both my
> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> uninstalling them and reinstalling but nothing seems to work! It says int the
> Device Manager that it cant read the drivers and the drives may be damage
> (CODE 39)
> What should I do? Would be grateful for some solutions!

Tengo el mismo problema. Me han dejado de funcionar la grabadora y el lector
de DVD porque no carga los controladores cdrom.sys y pfc.sys. Me da el mismo
error codigo39.
Hay alguna solucion ?
Si recibes alguyna solucion, me la comunicas, gracias

Jose Maria
-------------------------------

"rona" wrote:

> I have had Vista now for a few months and everything has been fine, until now!
> After Vista had installed some updates and I restarted my computer both my
> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> uninstalling them and reinstalling but nothing seems to work! It says int the
> Device Manager that it cant read the drivers and the drives may be damage
> (CODE 39)
> What should I do? Would be grateful for some solutions!

rona,

The following link may provide a solution. Follow the instructions on the
following Microsoft article to remove upper and lower filters:

http://support.microsoft.com/default.aspx/kb/929461

Sometimes this solution works, but who knows until you try it. Some
burner programs, such as Nero and/or iTunes/iPod have been known to cause the
problem you're having. Note in the Microsoft article that you may need to
reinstall a burner program, if that's what's causing the problem. Post back
on the results.

--
freddy


"rona" wrote:

> I have had Vista now for a few months and everything has been fine, until now!
> After Vista had installed some updates and I restarted my computer both my
> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> uninstalling them and reinstalling but nothing seems to work! It says int the
> Device Manager that it cant read the drivers and the drives may be damage
> (CODE 39)
> What should I do? Would be grateful for some solutions!

Yes Freddy it worked perfectly now both ROM´s are there! Thanks a lot for
your help...

"freddy" wrote:

> rona,
>
> The following link may provide a solution. Follow the instructions on the
> following Microsoft article to remove upper and lower filters:
>
> http://support.microsoft.com/default.aspx/kb/929461
>
> Sometimes this solution works, but who knows until you try it. Some
> burner programs, such as Nero and/or iTunes/iPod have been known to cause the
> problem you're having. Note in the Microsoft article that you may need to
> reinstall a burner program, if that's what's causing the problem. Post back
> on the results.
>
> --
> freddy
>
>
> "rona" wrote:
>
> > I have had Vista now for a few months and everything has been fine, until now!
> > After Vista had installed some updates and I restarted my computer both my
> > DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> > uninstalling them and reinstalling but nothing seems to work! It says int the
> > Device Manager that it cant read the drivers and the drives may be damage
> > (CODE 39)
> > What should I do? Would be grateful for some solutions!

Amazing. This problem has been in Windows since Windows 95 -- i.e.,
ever since the Registry was a part of the OS! MS operating systems are
STILL losing drives because of it in 2007?!? Someone in Redmond is
getting terribly overpaid. It's criminal that Vista still falls prey to
Registry entries inserted by 3rd-party programs after all these years.
It's utterly ridiculous that Vista isn't "hardwired" to find and delete
these entries if their existence prevents the OS from seeing optical
drives. TWELVE years and MS STILL cannot find a way around this ancient
problem? Sample Message Box: "Windows Vista has deleted improper
Registry entries that prevent the use of your optical drives. If
programs controlling those drives fail to work properly, please
reinstall or upgrade them."

This is just another in a long, long list of reasons why such respected
and inveterate Windows authorities as Scott Finnie are actually
switching to Macs for their lower total cost of ownership.

Ron

rona wrote:
> Yes Freddy it worked perfectly now both ROM´s are there! Thanks a lot for
> your help...
>
> "freddy" wrote:
>
>> rona,
>>
>> The following link may provide a solution. Follow the instructions on the
>> following Microsoft article to remove upper and lower filters:
>>
>> http://support.microsoft.com/default.aspx/kb/929461
>>
>> Sometimes this solution works, but who knows until you try it. Some
>> burner programs, such as Nero and/or iTunes/iPod have been known to cause the
>> problem you're having. Note in the Microsoft article that you may need to
>> reinstall a burner program, if that's what's causing the problem. Post back
>> on the results.
>>
>> --
>> freddy
>>
>>
>> "rona" wrote:
>>
>>> I have had Vista now for a few months and everything has been fine, until now!
>>> After Vista had installed some updates and I restarted my computer both my
>>> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
>>> uninstalling them and reinstalling but nothing seems to work! It says int the
>>> Device Manager that it cant read the drivers and the drives may be damage
>>> (CODE 39)
>>> What should I do? Would be grateful for some solutions!

I agree Ron! I've ranted err posted above about my problem with an error
code 10 on my DVD & DVD RW drives.
--
~*~ Happiness is life itself ~*~


"Ron M" wrote:

> Amazing. This problem has been in Windows since Windows 95 -- i.e.,
> ever since the Registry was a part of the OS! MS operating systems are
> STILL losing drives because of it in 2007?!? Someone in Redmond is
> getting terribly overpaid. It's criminal that Vista still falls prey to
> Registry entries inserted by 3rd-party programs after all these years.
> It's utterly ridiculous that Vista isn't "hardwired" to find and delete
> these entries if their existence prevents the OS from seeing optical
> drives. TWELVE years and MS STILL cannot find a way around this ancient
> problem? Sample Message Box: "Windows Vista has deleted improper
> Registry entries that prevent the use of your optical drives. If
> programs controlling those drives fail to work properly, please
> reinstall or upgrade them."
>
> This is just another in a long, long list of reasons why such respected
> and inveterate Windows authorities as Scott Finnie are actually
> switching to Macs for their lower total cost of ownership.
>
> Ron
>
> rona wrote:
> > Yes Freddy it worked perfectly now both ROM´s are there! Thanks a lot for
> > your help...
> >
> > "freddy" wrote:
> >
> >> rona,
> >>
> >> The following link may provide a solution. Follow the instructions on the
> >> following Microsoft article to remove upper and lower filters:
> >>
> >> http://support.microsoft.com/default.aspx/kb/929461
> >>
> >> Sometimes this solution works, but who knows until you try it. Some
> >> burner programs, such as Nero and/or iTunes/iPod have been known to cause the
> >> problem you're having. Note in the Microsoft article that you may need to
> >> reinstall a burner program, if that's what's causing the problem. Post back
> >> on the results.
> >>
> >> --
> >> freddy
> >>
> >>
> >> "rona" wrote:
> >>
> >>> I have had Vista now for a few months and everything has been fine, until now!
> >>> After Vista had installed some updates and I restarted my computer both my
> >>> DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> >>> uninstalling them and reinstalling but nothing seems to work! It says int the
> >>> Device Manager that it cant read the drivers and the drives may be damage
> >>> (CODE 39)
> >>> What should I do? Would be grateful for some solutions!
>

many thanks i went to the link you sent me did every think it told me to do
re started my pc and yes it works can see my dvd drives .thankyou for your
help.A1

"freddy" wrote:

> rona,
>
> The following link may provide a solution. Follow the instructions on the
> following Microsoft article to remove upper and lower filters:
>
> http://support.microsoft.com/default.aspx/kb/929461
>
> Sometimes this solution works, but who knows until you try it. Some
> burner programs, such as Nero and/or iTunes/iPod have been known to cause the
> problem you're having. Note in the Microsoft article that you may need to
> reinstall a burner program, if that's what's causing the problem. Post back
> on the results.
>
> --
> freddy
>
>
> "rona" wrote:
>
> > I have had Vista now for a few months and everything has been fine, until now!
> > After Vista had installed some updates and I restarted my computer both my
> > DVD-ROM´s disappeared. I can see them in the Device Manager and have tried
> > uninstalling them and reinstalling but nothing seems to work! It says int the
> > Device Manager that it cant read the drivers and the drives may be damage
> > (CODE 39)
> > What should I do? Would be grateful for some solutions!