Hi fella's, both my CD/DVD drives are failing to update properly....."Windows
cannot start this hardware device because its configuration information (in
the registry) is incomplete or damaged. (Code 19)".
I need help in trying to fix this PLEASE !!!!

Hi,

Follow the steps in method 2 here, it's the same in Vista as in XP:
http://support.microsoft.com/kb/314060

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com

"johnni12" <(E-Mail Removed)> wrote in message
news:496D5E85-83F5-442A-8DD5-(E-Mail Removed)...
> Hi fella's, both my CD/DVD drives are failing to update
> properly....."Windows
> cannot start this hardware device because its configuration information
> (in
> the registry) is incomplete or damaged. (Code 19)".
> I need help in trying to fix this PLEASE !!!!