Hello,
The KB article 314060 is only if your drive is missing or not recognized. It
does not apply in your case.
I suspect that either the laser is failing or it needs cleaning. As you
mention, you are able to load CD-Rs that you burnt previously. Do audio CDs
work? How about other DVDs? By 'work', we mean that you are able to view
files in the drive via Explorer or My Computer. If the CDs work in other
computers but not yours, it is very likely a laser or wear and tear problem.
If they are quite old, they may need to be replaced.
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"varois83" <(E-Mail Removed)> wrote in message
news:043f2ce8-4ca0-4196-87ad-(E-Mail Removed)...
> Hi
>
> I own an aging Dell dimension 8200. Pentium 4 at 1.8 ghz. Running
> windows XP home edition. HD has 127 GB available. 768 MB RAM.
> My brother printer recently died, I purchase a new HP printer to
> replace it.
> I uninstalled the brother printer using the control panel and when I
> went to load the HP CD-ROM it wouldn't autostart.
> I tried my DVD-ROM drive which usually plays CD-ROM as well to no
> avail. I tried other CD-ROM's which worked in the past to no avail (My
> camera software and turbotax for example) and they don't work either.
> I went into "My computer" to double click both these drives manually
> and get messages telling me "To insert disc in device" while the discs
> are in there.
> I also went into "File-->properties-->autoplay" of both these devices
> to make sure they were set on "autoplay".
> I disabled in control panel-->system-->hardware-->device manager my CD-
> ROM drive and restarted windows, re enabled the CD-ROM drive to no
> avail.
> One funny thing I load some of my own made "CD-R's" with data and
> pictures and they autoplay fine.
> I have installed the HP printer by downloading the software from the
> HP site and it runs fine.
> I am just wondering what is wrong with both my CD-ROM and DVD-ROM
> drives?
>
> Thanks a lot
>
> Patrick