My pc will not open. It begins its normal loading process
then goes black instead of to the Welcome screen. You
then hear a loud click (almost like the modem is shutting
off) and it begins the process again. There is a quick
flash of a blue screen where I can see something about
physical memory. How do I get on to fix this or do I have
to bring it to a technician?

That blue screen is your guide to what's wrong. Can you start your computer
in Safe Mode?

Tom Swift

"Juli" <(E-Mail Removed)> wrote in message
news:014201c3b832$48331a10$(E-Mail Removed)...
> My pc will not open. It begins its normal loading process
> then goes black instead of to the Welcome screen. You
> then hear a loud click (almost like the modem is shutting
> off) and it begins the process again. There is a quick
> flash of a blue screen where I can see something about
> physical memory. How do I get on to fix this or do I have
> to bring it to a technician?